Why has my past iTunes music dissapered from my "Purchased" section

Why has my past iTunes music dissapered from my "Purchased" section

The iTunes Store indeed does not have any phone support. Try this direct link to the contact forum:
http://www.apple.com/emea/support/itunes/contact.html
If you still receive a "case closed" message with no further explanation, or have tried that form with no useful result, try resubmitting and explaining the problem in a different way. They may just not be understanding your issue. Of course you will want to be polite; if you just rant, they may well just trashcan your issue.
If you continue to have problems, you can try calling the Apple Support line and asking for Customer Relations. They may be able to help you get a resolution.
Regards.

Similar Messages

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    Off first glance it looked like all the files and folders copied to the server folder when I check the properties of each folder in Windows (i.e. the properties are identical). However, when I jump back and forth between my "Music" and my "Shared" Libraries within iTunes, it appears that the "Shared" library is less 110 songs (0.5 GB). Why would this be?
    Thanks
    RK

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