Why has my pdf document "failed to export"?

I've just bought a subscription to export and convert pdf files to Word files, and only the second document I tried to convert is refusing to do so, giving the message "failed to export. There was an unexpected problem". Is there anything I can do to get this to work?

Hi Robin,
Can you share the file with us via the File Conversion Issue form? Please include a link to this thread in your description of the issue.
-David

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i just bought the program and tried to convert pdf to excel it does it but not the way its on PDF
all scrambled, I might as well type everything! but that's not why I bought the license!!
Tel: +27 (0) 82 391 1524
E-‐mail:
Fax: +27 (0) 86 548 5414
Fax:
DATE            ORDER
NO NVOICE NO
DEBIT                CREDIT                SITE PAID                  PAID                   O/S         RUNNING TOTAL
15.07.13      PO
103423    HP 0006 Geluk Plaas                                  R104 849,36
R104 849,36
15.07.13      PO
103424    HP 0007 Koppermyn                                  R104 905,72
R209 755,08
25.06.13      PO
103422    HP 0008 Vukuzakhe                                   R126
364,53
R336 119,61
25.07.13      PO
103490    HP 0009 Hekport                                          R94
305,09          R0,00
R430 424,70
05.08.13      PO
103523    HP 0010 Verdoux                                       R101
314,17
R531 738,87
02.09.13      PO
103522    HP 0011    Boesmansfontein                        104 987,71
R636 726,58
02.09.13      PO
103525    HP 0012 Jakaroo Park                                R103 550,76
R740 277,34
02.09.13      PO
103633    HP 0013 Jigs
R4 149,60
R744 426,94
11.09.13
(R 150478.16) GMS
Payment received
(R126 364,53)
Vukuzakhe          R126 364,53           R0,00              R618 062,41
13.09.13
Payment received
(R179 289,22)
Hekpoort
Koppermyn
R84,874,08
R 94,415,14
R9,430,51
R10,490,58
R438 773,19
17.09.13
Payment
received
(R94 364,42)
04.10.13
Payment
received
(R30 406,03)

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Why has my pdf document "failed to export"?

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