Why has the lyrics tab disappeared from songs' "Get Info" menu?

I got a new laptop today with Windows 7, and downloaded the most recent version of iTunes. I am keeping all my music files on an external hard drive, but have dragged all of them into my iTunes library. This is how I've done it before and have never had any problems. Now, for all of the songs that didn't have lyrics in the first place, the lyrics tab has completely disappeared, and all of the adjustable fields in the other tabs are greyed out and uneditable. Does anyone know what I've done wrong, and how this can be fixed, please?
Any help gratefully received, thank you for reading!

My loudspeaker does appear:
Assuming you have room available to the left of the check mark in iTunes (if not, make room first), try control-click on the row that says "Name ... Artist ... etc." and checking "Auto size all columns" from the resulting drop-down.

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