Why has the new iTunes reset the play counts on all my purchased music?

I installed iTunes 11 and discovered that it had reset the play counts on all my iTunes-Store-purchased music. What gives? Here's another thing, perhaps for a separate question here on the forum: play counts and "last played" do not update after a song is played unless I had specifically double-clicked it. Weird.

My God... I wanna know the same thing!

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New nano not updating play counts - any help would be greatly appreciated!

I purchased a new nano (7G) yesterday. When I play music (and plug it back into my computer) the play count / last played does not update on my computer. I've tried restoring and turning sync on and off again (I use manual update) to no avail.
I didn't have this issue with my old iPod, so it shouldn't be a problem with iTunes. The play count does go up according to the nano's display, but it doesn't transfer to my computer's play counts. I also tried an old suggestion of playing a podcast for 30 seconds before plugging it, but that didn't work either.
Using 10.6.8, and iTunes 10.7. I hope I'm just missing something simple. Thanks!

I found this about what I think is the same problem I had, although mine was with my iphone but think it could be useful. I think my issue was that i had put my girlfriends phone on first so when i put mine on, it prioritised the original one. Not sure anyway, but sounds similar and for now it has been fixed.
Right Click on your iphones name and click sync one more time, when this is done, click on your music folder under your iphones name you will get this message "You have changed the settings for the iPhone “dermott o'donnell’s iPhone”. Would you like to apply these changes?" click apply
and the play count should be updated, my music is managed manually as well

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IKR! But u an order a connector that can plug nto any old speakers and then connect to your charger port and it will play music!

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You are correct that the behavior started when you installed iOS 6 - but as Chetan6518 explained - you now have to configure it in the settings.
Along with the suggestion above, there is also a Photos setting in Privacy and that gives access to approved apps for photos as well.
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Why has the Purchased Music tab disappeared in the Greek itunes

Hello,
when iTunes launched Match here in greece last week I jumped on the bandwagon, however the "Purchased Music" tab has now dissapeared from iTunes and i cannot redownload any of my purchased music. Also the iTunes Match icon has dissapeared from under the STORE menu.
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Anthony kyriazis

My loudspeaker does appear:
Assuming you have room available to the left of the check mark in iTunes (if not, make room first), try control-click on the row that says "Name ... Artist ... etc." and checking "Auto size all columns" from the resulting drop-down.

Why has the 11.4 iTunes update deleted my purchased music?

All my purchased music is gone after the update. I have searched and searched; it is nowhere on my computer and I am NOT going to pay $25 for cloud membership so I can listen to music I already paid for!!!! I don't love Mac anymore. If this problem isn't solved, I will never buy a Mac again: NEVER!

nvm i found the purchase history thing

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YouTube is not now part of iOS 6. However, you can download the YouTube app at http://itunes.apple.com/app/youtube/id544007664.
See this similar post https://discussions.apple.com/thread/4335468?tstart=30
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Since Yosemity and new iTunes i cannot play movies on macbook pro (missing HDCP ability)? Why is that?

Since Yosemity and new iTunes i cannot play movies on macbook pro (missing HDCP ability)? Why is that?
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After installing the itunes 12 update the play count

After installing the itunes update my Ipod Classic has difficulty syncing, It will update recently downloaded songs after a lengthy struggle, but no longer updates the Play count & Last played columns with information read from my ipod. It all updates fine when played through itunes, is there a quick fix for this or does the ipod need resetting as the memory is practically full?

Check to see if the iPod is currently set to Manually manage music and videos. This setting is on the iPod's Summary settings screen (in iTunes), which is what you see when you select the iPod in iTunes (click the device button in iTunes 12). If that setting is enabled (checked), the iPod does not automatically "sync" when connected; it is being managed manually. iTunes is not responsible for keeping the iPod's library "in sync" with the computer's iTunes library (those two libraries are independent), so supporting data (such as play count and ratings) do not automatically sync either.
If your iPod is currently using the manual setting (not automatic syncing), and all of your songs are in your current iTunes library on the computer, you can set it to automatic syncing. Select the iPod in iTunes. In the iPod's sidebar, under Settings, click Music. To the right, check the box for Sync Music. NOTE: If that box was not checked already, checking it enables automatic syncing. Any songs on the iPod that are not in your computer's iTunes library will be lost.
Below the Sync Music setting, if your entire iTunes music library fits on the iPod, choose the option to sync Entire music library. Then click Apply. Going forward, updates to your iTunes music library will sync automatically to the iPod without any "lengthy struggle." Supporting data on the iPod such as play count and ratings should also sync back to the computer's iTunes library.

When I sync my IPod it remembers the plays and doesn't count them from 1 even though I reset the play count, any fix?

     The problem is I like to track my play counts and like it to be correct, and it was having some errors so I reset my plays on all my songs however when I sync my iPod it will remember the amount of plays for example, if I play a song once on my iPod and then sync it it will have 1 play, then if I reset the play count back to 0 and play it on my iPod again when I sync it again it will give it a play count of 2 and so forth as many times as it gets played.
     I have an iPod touch 5, the most recent iTunes update and the most recent iPod software (iOS 8.1) and am using windows 7, but I think the problem comes from the iPod because if i reset the plays and play a song through iTunes it will go to 1, but if i listened to it 3 times on my iPod when i sync it, it will then go to 4.
     I have tried restoring the iPod and syncing it so there is no music on it and then putting it all back on but the problem persists. The only other thing i can think to do is uninstall/re-install iTunes but I'm worried if I do that it will delete my music. That is not a big deal as I have back up files elsewhere on my computer but I also have album art, lyrics etc. for all my 1077 songs and id rather avoid having to get it all back.
     Anyone know how to correct this or is perhaps having a similar problem?
Thanks, Sean.

If you haven't done so install iTunes on your computer. http://www.apple.com/itunes/
Follow the instructions here: iPhone and iPod touch: Unable to update or restore

Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?

Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?

The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

Reset the Play Count?

I can't figure out how to reset the play count in itunes

I finally figured it out. Highlight the song(s), right click and select reset plays. Why isn't that in the help file?

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Try posting in the iTunes Store commminity here.
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Why has the new iTunes reset the play counts on all my purchased music?

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