Why have all text messages from one contact vanished?

I've tried to restore from backup and they're still missing.
I know this is an old bug but has there been a fix? Or  am I doomed?
Help please.
These are not iMessages, by the way.
Also, I can't find where messages are backed up. Can't see on iPhone or iCloud
or iMac via  iTunes ..grrrrr!    
                                           Am I thick or what?

Thanks Razmee, but I am still no wiser.
I would like to know what happened.
Will it happen again?
Has it happened to anyone else?
What else has mysteriously disappeared?
razmee209 wrote:
If you have backup your phone and the text message are still not there, then it is mostly gone.
Not sure why that happen.

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