Why have I been prompted to refresh when don't remember any problems except slow to open? Don't think I reported this.

Why have I been prompted to refresh when don't remember any problems except slow to open? Don't think I reported this, but need to. It is a huge problem, most times takes >3 min for browser to open! I click on task bar icon and wait. Then right click & choose Moz FF. Eventually 2 screens open. I hope I don't have to refresh to clear this up. TY, Gracie

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings - ''please read what the Refresh does, and what is saved and what is removed''
When certain parameters are exceeded in Firefox operation, the internal Firefox Health Reporting feature make a "decision" inside your Firefox installation to raise that message recommending a "Refresh". It's your option to do the "Refresh" or not. I you don't "Refresh" whatever is causing your problems isn't going to be corrected or reset.
https://support.mozilla.org/en-US/kb/firefox-health-report-understand-your-browser-perf
https://support.mozilla.org/en-US/kb/firefox-health-report-says-your-browser-is-slow

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TS4268 Why have I been charged for iMessage activation now, when I have been using iMessage for more than one year?

I received a message on my iPhone saying that some charges could be applied due to activiation of iMessage. My question is: why have I been charged now, if I had already activated iMessage and I have been using it for more than a year.

We are basically users and can't really help with activation. So unless a staff member can check in, you need to speak to Customer Service.
http://helpx.adobe.com/x-productkb/global/service1.html
Serial number and activation chat
or
800-833-6687
Monday—Friday, 5am—7pm PT

HT201335 Why have I been able to mirror from my Ipad one in the past and now I can't?

Why have I been able to mirror from my ipad 1 in the past and now I can't. Has something changed?

1) Quit App Store in multi-tasking.
•From the Home screen, click the Home button twice.
•Tap and hold on the app.
•When it starts to jiggle, tap the red in the top corner to close it;
***Please close all open apps on your phone***
2) Tap Settings.
3) Tap Safari.
4) Tap Clear History.
5) Tap the Clear History button.
6) Tap Clear Cookies and Data.
7) Tap the Clear Cookies and Data button

I just downloaded and installed elements 12 on my Windows 8 (yuck) notebook computer. When I log into Elements the program closes. I have not been able to get it to run. Any ideas?

I just downloaded and installed elements 12 on my Windows 8 (yuck) notebook computer. When I log into Elements the program closes. I have not been able to get it to run. Any ideas?

Try a SMC reset:
http://support.apple.com/kb/ht3964
Ciao.

I have been using Itunes on my HP laptop for 12 months and over the past month have not been able to access the Itunes store or any of the Itunes Help type menu's. When in Itunes I click on the Store icon and the top middle box gets to Half way. Pls help

I have been using Itunes on my HP laptop for 12 months and over the past month have not been able to access the Itunes store or any of the Itunes Help type menu's. When in Itunes I click on the Store icon and the top middle box gets to Half way. Pls help

I had the same tried loads of fixes
saw this on the community from whatheck
In windows 7 click on your start menu, go to the accessories, right click on the command icon and choose "run as administrator"
Once it opens type the following command...
netsh winsock reset
Hit enter and it should say something like winsock reset successful now reboot your computer
IT WORKED....... cleared all the "action2 on the CPU and loads IStore perfectly

HT204053 I have one Apple ID and password, when I sign in iCloud enter Apple ID and password but can not Sign up " This Apple ID is valid but is not an icloud account." Why?

I have one Apple ID and password, when I sign in iCloud enter Apple ID and password but can not Sign up " This Apple ID is valid but is not an icloud account." Why?

You can not create an iCloud account using a PC, set the account up on a Mac or an iPhone/iPad, then you will be able to sign into it on your PC.

HT204053 why have i been asked for 2 times to reset my apple id password ??????????

why have i been asked for 2 times to reset my apple id password ??????????

You are being phished and spammed. Ignore these. If you reply to any of them the result is to give out the password to your iTunes account.

HT201359 Why have I been extra charged for an app and have been billed twice for the same app?

Why have I been extra charged for an app and have been billed twice for the same app?

We are are fellow users here on these forums, you're not talking to iTunes Support here, we won't know why.
I don't know what you mean by 'extra charged' (have you made in-app purchases within the app, or are you in the US and need to add on your state's sales tax to the listed price ?), or have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you've been double-charged then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com .
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I purchased my iPad in your London store on 20th May 2012, serial no. DM*******J8T. I have been purchasing apps from the London store, without any problems.

e-mail:         iTunes store uk
date:                  170813
subject:         iPad Problem
Sirs,
I purchased my iPad in your London store on 20th May 2012, serial no. DM*******J8T. I have been purchasing apps from the London store, without any problems. Last week, however, receiving a prompt that updates were available, I logged on hoping to update, which resulted in the following window:
>Account not in this Store.
Your account is not valid for use in the US Store.
You must switch to the UK Store before purchasing.<
I have done nothing to facilitate this change in stores and have no way of knowing how to switch back to the UK store.
This is a recent development, I have not had any problems connecting to the UK store before, in fact it happened automatically. Can the fact that I am not actually in the UK now but spend most of my time in Indonesia? This has not effected my purchases from the UK store before, however.
Please help.
Best regards,
Maarten Timmer
<Personal Information Edited by Host>

Change back to the UK App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the region where you are located.
9. Tap "Done".

I have created my apple id.Now when I m downloading any app it is asking my credit card details again forget that I hv made multiple payments while trying to download the app but the app is not getting downloaded.It is sowing the msg cant connect to itune

I have created my apple Id.Now when i m downloading any app it is asking my credit card details.I have made multiple payments while trying to download the app.But the app is not getting downloaded,it is showing the message cannot connect to the i tune store.What should i do to download the applications.

Ok, first of all don't keep purchasing the application, and if you've purchased it multiple times, contact iTunes billing department immediately. They SHOULD only send one actual confirmation in and the rest of the "pending" charges will drop off (how long that takes is up to your credit card company, not iTunes), but you should be sure.
Second, sometimes when they are uploading a lot of new stuff at certain times it can cause the store to screw up, or any number of other reasons could be a factor why you can't connect to the iTunes store, be it on their end or on your end even. Wait a little bit and try again via "Check for available downloads" or via your "Purchased" option on the iTunes store main page.
IF the app you purchased isn't there and you are sure your credit card was charged, then you will need to contact iTunes to find out why you can't download the app.

HT1338 For the past few days, I have not been able to read my incoming hotmail nor any of the emails in all my folders on my iMac. However, I can do so using other computers on Windows. Please advise what can be done.

For the past few days, I have not been able to read my incoming hotmail nor any of the emails in all my folders on my iMac. However, I can do so using other computers on Windows. Please advise what can be done.

For the past few days, I have not been able to read my incoming hotmail nor any of the emails in all my folders on my iMac. However, I can do so using other computers on Windows. Please advise what can be done.

TS2755 i am on iphone 4s and my iphone messages have all been deleted and i cannot send or recieve any messages

i am on iphone 4s and my iphone messages have all been deleted and i cannot send or recieve any messages

Go into Setttings -> Messages and make sure your Caller ID setting for Messages is set properly.

I purchased my iPhone from UK which is unlocked but Now I am back to My Origin i.e INDIA and unfortunately my iPhone Display get damaged and Now I have to Repair it but..... The Problem is "iSTORE in India Doesn't Helping me in this issue"

I purchased my iPhone from UK which is unlocked.
But Now I am back to My Origin Place i.e INDIA.
And unfortunately my iPhone Display get damaged.. and Now I have to Repair it but.....
The Problem is "iSTORE in India Doesn't Helping me in this issue".
I would request APPLE please get this FIX as I am also your customer and now it is globalization.
SO please find any way to get this fixed...
Apple Customer care Please send me any Services note That I can show to iStore in India i.e (In Korum mall Thane, Mumbai, Maharashtra, India )
So I can get my dispaly fixed in INDIA itself.
Requested to please help me out of this issue..
Thanks
APPLE user
sonu.mas007

They can provide some kind of way towards this solutions...
eg:
1) Accept my UK iPhone in India courier it to Purchased Place (Repaired it)
2) Accept my UK iPhone in India Take some difference assign me India iPhone.
3) Accept my UK iPhone in India give me any option to ugreade to iPhone 5 (Indian).
4) Accept my UK iPhone in India give me some Receipt (Courier me My new iPhone from UK).
5) Approve my VISA for going to UK again as it not easy for INDIAN to go there with some kind of this Reason.
6) Give the Postal Address where we can send our APPLE to get only Service and they can send it back to us if it got reparied.
As no one would like to go UK only to Purchase APPLE..
There are some personal reason they have to go to Other countries for ... and If some one is FAN of APPLE like me would do the same mistake that I have done..
7) If the APPLE wanted to serve their customer they would have get to the solutions with their excellent mind.
As far as I am concern I am just the USER of my FAV APPLE but.. .. I guess this policy would not keep me as the SAME FAN of APPLE as I am now...
If this is not going to get solved I guess I have to start with other BRAND Like SAMSUNG S4 where I can get everything in my STATE..
But YEH it not a right was to have this BAD policy.
I just dont know why they are not coming ip with great solution for this issue in this tecnology world.
Any help to find other BEST Brand who has awesome services..

Since 2012 I have Photoshop Elements always worked without any problem, however now the language is suddenly German how can this be changed, removed the program and re-installed, not working. Program is downloaded and updated via the apple app store?

Since 2012 I have Photoshop Elements always worked without any problem, however now the language is suddenly German how can this be changed, removed the program and re-installed, not working. Program is downloaded and updated via the apple app store?

I've done some research on the SQLite database. Whenever Aperture hangs up (like during auto-stack or opening the filter hud) there are thousands of SQLite queries happening. These SQLite queries cause massive file I/O because the database is stored on the disk as 1kb pages. However, the OS is caching the database file; mine's only 12MB. I'm trying to track down some performance numbers for SQLite on osx but having trouble.
It's starting to look like most of the speed problems are in the libraries that Aperture uses instead of the actual Aperture code. Of course, that doesn't completely let the developers off the hook since they choose to use them in the first place.
Oh, and if anyone is curious, the database is completely open to queries using the command line sqlite3 tool. Here's the language reference http://www.sqlite.org/lang.html
Hmm, just found this. Looks like someone else has been playing around in the db http://www.majid.info/mylos/stories/2005/12/01/apertureInternals.html
Dual 1.8 G5 Mac OS X (10.4.3) 1GB RAM, Sony Artisan Monitor, Sony HC-1 HD Camera

If I use Explorer, none of these problems exist. This suddenly happened overnight! I have your newest upgrade and I haven't had any problems for the past year or so....this is weird.

1. only in firefox - flashplayer won't upgrade, endless loop of "add plug-ins" etc.
2. vertical scroll bar flipped from left side to right.
3. crtl ++ to zoom doesn't function.
4. can't load any "personas" when in Google gmail.
If I use Explorer, none of these problems exist. This suddenly happened overnight! I have your newest upgrade and I haven't had any problems for the past year or so....this is weird.
== This happened ==
Every time Firefox opened
== Monday 6/14

Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.
See [[Managing the Flash plugin]] and [[Installing the Flash plugin]]

Why have I been prompted to refresh when don't remember any problems except slow to open? Don't think I reported this.

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