Why have I no sound after installing ios7

Since installing ios7, my external speaker has stopped working for music and video.
I KNOW my external speaker isn't faulty because my alarm works and I am
Able to speak to people using the the speaker feature on the phone .
After reading that many iPhone 4S users have experienced the same problem
I called Apple support. They insisted that because I downloaded the update
Via my Wifi connection and NOT while  connected to iTunes via my pc, the download was incomplete or faulty, even though the installation completed without any visible or obvious glitches.
I contested that if Apple, as he insisted, didn't want users to install IOS7 directly with Wifi, why did the update allow me to do it?
The long and short of it is that Apple released buggy software which,  mucks up the sound drivers and won't admit responsibility for doing so. Because my phone is over a year old, they say I have to pay for support.
Shocking Customer care Apple, Steve Jobs would be so ashamed.

I'm having this same issue. Did you find a solution?

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