Why have my apps not restored from itunes backup?

I just got a new phone from the apple store and had backed up my old phone on itunes on my laptop. I restored the new phone from the back up on itunes and it has restored my contacts and text messages etc but has not restored any of my purchased apps?? Can anyone help?

WHen you click on file on the upper left hand corner and choose device, there will be 4 option, sync, transfer purchase, back up and restore from back up. You can always download again your purchase from the apple id you used to purchase the apps if you forget 1 step

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I bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?

i bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?

Hey jtom234412,
Thanks for the question. Based on the information you have provided, it sounds like your device is not detected in iTunes for Windows. The following resource may help resolve this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Furthermore, if your device is in recovery mode (displaying an iTunes symbol, with a plug), see the relevant information under Step 5.
Thanks,
Matt M.

HT3406 If I choose "restore from iTunes backup" to move everything from old phone. Will I still be able to use the old phone for music and apps? Can the old phone be docked up to the computer? Or will the new and old phone overwrite each other in some

If I choose "restore from iTunes backup" to move everything from old iphone to a new one, will I still be able to use the old phone for music and apps? Can the old phone be docked up to that same computer every now and then? Or will the new and old phone overwrite each other in some way? In other words, are the two phones treated as different devices when the "restore" option is used to set up the new phone? Thanks in advance.

Yes, you can use the old iPhone as an iPod touch.
Read this:
http://support.apple.com/kb/HT3406

HT5654 my iphone 3gs is not restoring from itune please provide me alternate way to restore my phone

Actually my iphone 3gs in not restoring from itune please provide me alternate way

Only method to Restore your iPhone is via iTunes.
Can we share the error(s) thrown out by iTunes ?

Daughter's touch went blank again and while trying to restore from itunes backup screen keeps tellin me to connect to itunes. am connected and updated

My daughter's touch has gone blank and has no apps or music or photos on it. This has happened before and i was able to get most of data back on. This time, when i choose restore from itunes backup, touch keeps telling me to connect to itunes. i am connected and updated and using a different cable and have tried shutting it off and on. Help she needs it for a class trip tomorrow morning, is 13 and extremely moody!

Did you try to connect in recovery mode to restore and set it up as new device?
iOS: Unable to update or restore and How to back up your data and set up as a new device

HT201407 restoring from itunes backup

I believe I restored my phone and now It's on the "Set Up Your iPhone" screen. So when I click on "Restore from iTunes Backup" and connect it to iTunes my pc backs it up or whatever and then after it finishes which only takes about 1-2 minutes my phone will still be on the "Connect to iTunes" screen. And I keep unplugging my phone from my pc trying to see if that will make a difference and the screen will go away and it willl come back on but it doesn't. Any suggestions on what could be the problem? I really don't want to have to set it up as a "New iPhone" and have to start all over. And no I don't have a wifi connection that's why I was trying to avoid having to set it up all over again. But I might just have to. Anybody know what the problem could be? Or do I have to wait a certain amount of time after it syncs to my pc to give it some time to come back on?? PLEASE HELP!!!

I was becoming a little impatient so I just went ahead and set my phone back up as a new iPhone. Hopefully my pictures come back up there

I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?

I just updated my iphone to ios7 and I keep getting stuck at the 'Set up your iPhone' screen. I click 'Restore from Itunes Backup', but it only ends up restarting after restoring and fails to get past the 'Set up your iPhone' screen. Any ideas?

Normally, I would suggest restoring the iPad and uninstall and reinstall iTunes but you have done both of those things - more times than you ever imagined!
Have you thought about turning auto syncing off?
Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.
If you do this you can backup the iPad right away before it syncs. You may want to go into all of the iTunes tabs and just make sure that all of the current content on the iPad is selected to sync before you actually do sync.
This doesn't solve the problem, but it would prevent the automatic sync and erasing content. Hopefully, in the next few days- when iOS 5 is released - you will also be relieved of this weird iPad behavior - since the iOS devices are supposed to become PC free.
BTW - and this is no excuse for what you are experiencing, but I have found that some of the game apps that I had on my iPad turned out to be quite troublesome and after I removed them, my problems went away. I know that is almost sacrilege with regard to the Angry Birds addiction .... But I'm just saying ...

HT201210 Restore from itunes backup. Error after downloading iOS 6

After downloading iOS 6, my iPhone will not connect to itunes properly in order to complete the download and turn on my phone again. I set the Language and country, and then when given the option, I select to 'restore from iTunes backup'. It asks to connect to itunes, which i do, it reads 'connected' but nothing happens. I cannot progress from this stage. Please help. Has anyone experienced this?

Ii'm having the same issue sycai. Anymore of us ou there?

I got a new iphone 6. When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup. How do I get the most recent backup onto my new phone?

I got a new iphone 6. When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup. How do I get the most recent backup onto my new phone?

Hello, Anita.
Thank you for visiting Apple Support Communities.
I understand that you are wanting to restore your new iPhone 6 from an iPhone 5 backup. This sounds like the iOS version of your old iPhone 5 may be newer than what was installed on your iPhone 6. Try going through the steps in the article below.
iOS: Unable to restore from backup of a newer device
I would also check to see the backup dates in iTunes and if the backup is located on iCloud instead of iTunes.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes
Cheers,
Jason H.

My phone is stuck in recovery mode, and iTunes will only let me restore to factory settings. My question: Can I restore from iTunes backup after restoring to factory settings?

I attempted to update to iOS 8 and now my phone is stuck in recovery mode, and iTunes will only let me restore to factory settings. My question: Can I restore from iTunes backup after restoring to factory settings?

Hi, kformagg
I would say yes. I once had the same problem (iPhone 5, IOS 7) and first restored to factory settings and after that from iCloud backup.
It worked very well.

I just got the iphone 5. i am setting it up now. i had an iphone 4 before and i want everything transfered over. do i set it up as a new phone or restore from itunes backup?

i just got the iphone 5. i am setting it up now. i had an iphone 4 before and i want everything transfered over. do i set it up as a new phone or restore from itunes backup?

iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

Can not access Viber messages, photos & videos after making restore from iTunes backup

Hello Viber Team,
I have sent several help requests about my Viber issue but I did not receive any reply from anyone at viber's support team.
It's highly seems the new viber app v5.1 which released on November 18, 2014 for iOS devices has a bug which deletes all messages and call logs once the app is updated to the new version. Because it requires for re-activation of already active viber account (as a new user) which causes this issue.
As mentioned in viber website, the only effective method to restore in-app viber data is to restore from either iCloud or iTunes backup. I've tried both methods while I had backup from my viber messages in both backups. But after iphone is restored the app, on the first attempt to open the viber app, it crashes and deletes all messages and a popup window appears which asks for re-activation (while the account has already been actived) and I did NOT deactivated or NOT deleted before doing restore).
I have also reviewed the other people's feedbacks in AppStore and it seems that I'm not the only person encountering with this technical issue. I'm using iPhone 5S with iOS 7.1.2 and tried at least 10 times to retrieve my viber messages by backup restore, and not sure if the device's 64bit SoC has anything to cause this problem.
Please inform me to find a solution for this disaster issue, or at least let me know if you're acknowledged and are analyzing the issue to provide a fix in your next update.
Thank you.

First, restoring from a backup you made AFTER messing with restrictions isn;t going to help you. Doing so will put the problem right back on your phone. So unless you have an earlier backup - you may not - you will have to restore as a new device.
Second, don't know where you buy your cables but an Apple lightning cable is $19 direct from Apple. Sometimes they're cheaper if you buy from Amazon or other online retailers. And even less if you buy a reputable third-party cable (never buy off brand!).
finally, a new cable does not necessarily mean it works, though that would be unusual. First try resetting your iPhone. This will work even if it's in recovery mode. Simultaneously press and hold the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears. Try again to see if the problem persists.
If that works, your good to go. If not, report back. But again, remember, restoring that backup will place the restrictions back on your iPhone.

Why cant I download apps after restoring from a backup? How to fix?

After I restored my ipod from a backup a month ago, my ipod wont let me download apps. It says "Unable to download app at this time". The thing is I can download when connected to my computer, and when new apps are downloaded on my other devices, they auto-download onto my ipod (Like they did before the restore from the backup) How can I download apps again without connectig to my computer or downloading them on other devices?

Have you tried when connect to another network?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings

Why are my playlists not syncing from iTunes to my iPhone since updating to iTunes 11.0.2?

My selected playlists are not syncing from Itunes to my iPhone. As a music teacher this is extremely problematic as I use my phone as my primary music player. Anyone know why all music syncs but not the playlists?

First, you're not talking to Apple - this is a users' forum. Second, sync operations work one way - iTunes to iDevice; create and modify your playlists in iTunes, then sync them to your iPhone.

Restore Notes only from iTunes backup?

I need to restore an iTunes backup to recover accidentally deleted Notes on my iPhone 4S. My last backup was nearly a year ago so I don't want to restore the entire backup (contacts, settings, etc.). Is there a way to restore the Notes portion only? Alternatively, is it possible to backup my iPhone now and save it as a separate backup file so that I can restore the older backup, email the Notes to myself, then restore to the new backup?

You can't restore just notes, but you could back your phone up to iCloud, then restore the iTunes backup and email the notes to yourself. Then restore your phone to your iCloud backup to return it to its present state. Then you can create new notes by copying and pasting the text from the emails you sent earlier.
Don't back up to iTunes or you will overwrite the backup you are trying to restore your notes from.

Why have my apps not restored from itunes backup?

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