Why haven't I received my new Ipod Nano from the 1st generation recall

I have yet to receive my replacement, after they announced a NANO 1st Generation recall from a battery fault. I sent a request, received the packing details, sent my Nano off in Novemeber 2011. I have not received anything yet. Has this happened to anyone else?

Time to contact Apple.
http://www.apple.com/contact/
B-rock

Similar Messages

  • TS2818 Hi! Just bought a new iPod nano from the Apple Sore in Florida. It just will not work with my iTunes installed on Windows 8 computer. Tried all the troubleshooting options! Can anyone help please?

    Help??

    Hello nanowillnotwork
    Check out the article below and pick one of them that relates to your issue. What you need to find out is that does the computer as a whole recognize your iPod nano or is it just iTunes.
    iPod not appearing in iTunes
    http://support.apple.com/kb/ts3716
    Regards,
    -Norm G.

  • Hi like to check where to replace the free iPod nano for the 1st generation ipod

    Hi
    Like to check where can I replace the free iPod for my 1st generation iPod which can be found in your website. My email address [email protected]
    Thank
    Steven

    Your local Apple Store, MacMall and do a Google search.

  • Will we get back the new ipod nano or the old one only

    So does anybody know where apple is gonna give the new ipod nano for the 1st gen one in it's new replacement program?

    I guess I'm gonna have to school you again...This is from the exact same email:
    Our initial diagnosis indicates that because your product replacement will likely be covered by the warranty, an AppleCare Protection Plan, or another Apple repair or exchange program, there should be no charge to you for the service performed. If we have questions or concerns regarding the repair coverage, we will notify you.
    Within two business days, you should receive a package at this address:
    Don't be a *********

  • I have two iPods, one from the fourth generation and another one that must be from the first generation iPod nano. Can I trade them both in?

    I have two iPods, one IPod touch from the fourth generation and another one that must be from the first generation iPod nano. Can I trade them both in?
    The Fourth generation- 16GB
    First generation-4GB

    Apple does not have a "trade in" program for iPods, other than the recycling program that gives you a 10% discount on a new iPod (at an Apple Retail Store).
    http://www.apple.com/recycling/ipod-cell-phone/
    There are some third-party (non-Apple) companies that provide compensation for old iPods.  You can also sell them yourself on eBay.

  • My daughter disconnected her iPod nano from the lead before ejecting the device.  It no longer syncs and we have re-set the device, but it now only occasionally appears on the computer screen any suggestions please?

    My daughter disconnected her iPod nano from the lead before ejecting the device.  It no longer syncs and we have re-set the device, but it now only occasionally appears on the computer screen any suggestions please?

    Restoring the iPod will do nothing to his iPhone.
    When you restore it wipes the iPod clean no matter what computer you use.
    The only plus to doing it form your home computer is if you have a backup stored there, then you can restore from the backup once it's done wiping.
    If you are away form your home computer, go ahead and use the computer you have to restore it, then when you get home, you can restore form any backup you may find. You can use this to help you do that when you get there: http://support.apple.com/kb/ht1766

  • Bought a new ipod nano and the computer won't recognize it

    I just purchased a new ipod nano and have my itunes on Windows 8. I've connected it with the supplied cable to USB 2 and 3 and every time I receive a message a new ipod has been connected but it is not recognized by itunes.
    How can I make this ipod work so I can set it up and start using it?

    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • Can the new ipod nano do the "on the go" playlist?

    I have a 4th gen nano and I had to make my own playlist folder, call it "on the go" and then I could use it by holding down a song title to put it in there, you know how it works. I'm hoping that the brand new ones can do the same thing, but I see that if you hold down the screen it's takes you back to "home". I wonder if there's another way to create an "on the go" quickly editable playlist?

    I totally put this in the wrong area of the boards, but it's a question about the 6th gen and there's no topic area for it yet.

  • HT1351 I received  a new iPod nano for christmas and recently tried to sync my music library without success.  Any suggestions

    I recently received a nano for Christmas A1446 and am having trouble syning my current music library.  Does anyone have a suggestion?

    iTunes: Syncing media content to iPod
    See if this helps. If not, see if this is involved:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iPod not appearing in iTunes

  • How can i get a new iPod touch from the warranty it has if i lost it?

    i have lost my ipod touch 5g, but i do have warranty. i just dont know how to do it online.

    You posted in the iPad forum instead of the iPod forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa  I'll request that Apple relocate your post.
     Cheers, Tom

  • Does anybody know if the new ipod nano displays the full song title if its really long?

    i'm looking to buy one. I have an old zune hd and it doesn't allow you to view full song titles. It's a huge problem if you have a lot of classical music (which i do), because you see stuff like "Symphony No. 4 in" and then nothing else, no way to get more

    The title should scroll, but I"m not positive if it does that on all models.
    B-rock

  • I Tune is not recognizing my new Ipod Nano that I received as a replacement due to the battery recall.  Any ideas how to get it to recognize my device?

    I recently received my replacement Ipod nano for the battery recall earlier this year.  I went to go register it, yada yada and ITune wont recognize the device.  I have no idea what to do now.  I have tried 3 different cords and still nothing.  Any suggestions?  I am totally frustrated.
    Thanks

    Did you receive a 1st gen replacement or 6th gen replacement?

  • New IPOD Nano will not sync.  iTunes recognizes it, I think.  It knows its there and says I can transfer purchases from it but it will not let me sync it to my existing itunes.

    I received a new IPOD nano for CHristmas.  Itunes shows it there on summary, it is showing with the eject symbol.
    However, when I go to file/sync, it allows me to transfer purchases but not sync it.  It also does not show up in my playlist like my older NANO does.
    I have reset, I have toggled security on and off.  I am current on the software on both my IPOD and ITunes.

    I was having the same problem...plugged in my new device and although I was able to set it up and it was recognized in iTunes, hit the sync button and nothing...even when it said it was syncing, still nothing. I am not sure this will work for you but I did two things that were suggested in this forum in combination with one another.
    First, I plugged my Nano into different USB port on my laptop from the one I was using. when I reconnected, my devie again was displayed in the top right corner. I clicked on it and the summary page appeared. The one thing I hadn't done is go to the "music" tab. When I arrived there I found that the "sync music" tab was unchecked for some reason. I checked the block and instantly the download started.
    As I said, I don't know if you have tried this or if it will even work for you but after an hour of frustration...I felt a little silly that it was something so simple I had negelected and thought I would share.
    Good  luck!

  • Can't load my ipod nano from itunes on a mac; that is, I can't drag and drop an mp3 file (of a speech) from iTunes to my iPod--though the iPod shows up on iTunes. My nano is the brand new touch screen.

    I received the new iPod Nano with the touch screen for Christmas. I have a MacBook Pro running OS 10.5.8. I have iTunes 10 on my system. I cannot drag and drop MP3 files from iTunes to my iPod--though it appears that iTunes recognizes my iPod--it shows up on the Devices menu on the left side of iTunes. My wife--a long-time Mac user--kidded me that I didn't know what I was doing, Then she tried to load my iPod and failed as well. Any suggestions?

    Is the Manually manage music and videos option enabled from under the iPod's Summary tab in iTunes?
    B-rock

  • New ipod nano no longer fits dock

    Just received my new ipod Nano, but it no longer fits into the docks on my home audio components.  Is there an adapter or something that will fix this?  Thank-you.

    You'll need this: http://store.apple.com/us/product/MD823ZM/A/lightning-to-30-pin-adapter
    B-rock

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