WHY HEWLETT PACKARD ROYALLY PISSES ME OFF?
Shows on bottom right of my monitor:
Windows 7
Build 7601
This copy of Windows is not genuine
Dear HP (Assuming I am speaking to HP directly)
I have an HP Pavilion purchased about 2 years ago (a birthday present from my wife). It came with Windows 7 Home Premium pre-installed and disc but with no disc key code. I was having problems with the system running extremely slow so I took it to Staples tech people. They kept it for 4 days, tried everything but nothing worked. They suggested I purchase an external hard drive and transfer all my files, etc. to same which I did but my computer still ran slowly. Thus, out frustration and after spending $300 for tech services and external hard drive, I decide just to install the Windows 7 disc that came with the computer. This, of course, started me back to square one … I had to start as though it was a new computer with no personal saved files, etc.
I seemed to get everything back to normal and had no “slow running” issues. Then, a message started popping up that my version of Windows was not genuine. I searched my computer, found the presumed key code and entered it but it was and continues to be rejected as not valid no matter what I do. Since the time to valid has expired, my Windows screen is black, the clock is always wrong and other annoying things won’t work.
I called your support line and got the runaround. Eventually, my line with your representatives, before I had a solution, was disconnected and I was not about to go through that HELL again. Searching the Web, I was advised that this was a HP issue that you could resolve. If not, Microsoft wants me to spend $150 for another Windows 7 program. After adding up all my expenses thus far to fix my original “slow” problem, I could have bought a brand new computer and I am not going to waste any more of my money. This is why I am so angry and have made my anger known to all my Facebook friends.
Below, I have copied and pasted all the information I was able to gather from my computer operating system, computer battery and Windows information. If you can help me, it would certainly be appreciated and change my opinion of HP which I will immediately make known to my Facebook friends and remove any negative comments I have made about HP.
WHAT'S THIS YOU WROTE? I STILL HAVE NO ANSWERS TO MY PROBLEM. INCREDIBLE!!!
"Registration Confirmation
John, thank you for registering your product!
We will e-mail you a copy of your registration for your records. We recommend that you save the e-mail, and use it to create or access your HP Account in the future."
You have successfully created an HP account.
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Product name:
HP Pavilion HPE h9-1118tw Phoenix Desktop PC
Model name:
QF034AA
Serial number:
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We were unable to verify your productDrivers & Updates
·Warranty Status
·Additional Support
This tool recommends the latest print driver software to keep your HP product up-to-date.
No Action Needed:
HP recommended software installed and up-to-date.
If your product is not printing or scanning correctly, you may want to try the HP Printer Install Wizard to identify software issues. Click the link below to begin:
HP Printer Install Wizard for Windows »
No Action Needed:
Windows in-Operating System (in-OS) print driver is installed and is currently the only driver available for this product.
For more information on getting the best functionlity from your product with this print driver, click the link below:
In-OS Print Driver »
Action Needed:
Your print driver software is missing or a better version is available. HP recommends installing the following software. Click the link below to begin:
Product Not Supported:
This product is not currently supported by this tool.
Error:
This tool experienced an error while trying to identify the print driver software for your product.
To view additional software for this product, click the link below:
To view all of the software available for this HP product or the HP Printer Install Wizard for Windows, click below:
Software & Driver Downloads »
HP Printer Install Wizard for Windows »
Please wait while we scan your product for solutions and updates.
Your Product:
This should take 1-2 minutes, depending on your computer and connection speed.
HP was unable to verify that you have this product, but did find other products.
HP Pavilion HPE h9-1118tw Phoenix Desktop PC
» Software & driver downloads
» Support & troubleshooting
» Learn how to help HP find your product
Detected Products List HP Pavilion g6-1a30us Notebook PC
Serial Number:
Product Number:
LQ537UA
Check Warranty Status »
MY PRODUCT:
HP Pavilion g6-1a30us Notebook PC
ACTUAL PRODUCT KEY:
Windows 7 Professional Service Pack 1
Product Part No.: X15-39655
Installed from 'Full Packaged Product' media.
Product ID: match to CD Key data
Product Key Windows 7 -
Computer Name: JOHN-PC
Registered Owner: John
Registered Organization:
ON THE BATTERY INFORMATION:
REPLACE WITH HP SPARE
CT: 6BZLU03SP0QHTV
Right side of battery numbers: 593553-001 and immediately underneath those numbers are the numbers 2011/05
INSIDE BATTERY COMPARTMENT INFORMATION
Right PAVILION g6
Serial:
Product: LQ 537 UA#ABA
Regulatory Model: HSTNN-194c
Model: g6-1a30us
HP LAPTOP SERVICE Called 1/14/13
Telephone Log
Dialed: 1-800-474-6836
Spoke to Evan – Cannot help. Transferring me to another person
Transfer to OUT OF WARRANTY dept.
Phone 1-866-442-7039
Name: Jeff
Cannot help. Transferring me to another person
Spoke to Moses
Phone disconnected.
Been on phone about 1 hour.
GAVE UP. FRUSTRATED.ANGRY. BROKE. ANNOYED.
I have scanned the Windows 7 Disc, its’ packaging and miscellaneous notes I recorded throughout this ordeal hoping they might be a value. I have included them as attachment to this e-mail.
If you can be of assistance, I will be most grateful.
Sincerely,
John H
P.S. - Don't see where I am able to send you (Assuming I am speaking to an HP Representative) the attachments I mentioned. Why can't I have someone's actual e-mail address so I can respond one-on-one via sending mail through my Gmail account? I feel this "posting" method is clandestine .. cloak and dagger kind of stuff. Feel like HP folks are a kind of Watergate "Deep Throat" kind of characters, hiding just out of sight in the shadows. PLEASE GIVE ME JUST ONE, LIVING, BREATHING HUMAN BEING I CAN COMMUNICATE WITH AND STOP MAKING A CLOWN OUT OF ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
{personal info removed}
WANT TO KNOW WHY HEWLETT PACKARD ROYALLY PISSES ME OFF? You have a computer problem and you call their HELP SUPPORT LINE. This takes you somewhere to the far side of the earth. The FIRST CLOWN who answers, AFTER collecting all your personal information, product information, product codes, serial numbers, etc. and, AFTER having you explain your problem in minute detail, tells you he has to transfer you to a DIFFERENT department. AFTER BEING TRANSFERRED, the SECOND CLOWN, AGAIN, AFTER collecting all your personal information, product information, product codes, serial numbers, etc. and, AFTER again explaining your problem, tells you he has to transfer you to YET ANOTHER department. FOLLOWING SEVERAL MORE REPEATS OF THE SAME ORDEAL AND TALKING TO MANY CLOWNS, all the while praying you don’t get cut off and have to start the entire hellish process anew, you finally reach who you hope to be THE MAIN CLOWN who will finally resolve your problem with THE PRODUCT YOU PURCHASED FROM THEM. DOES HE HELP? HELL NO! He says you need to call some other manufacturer or you have to purchase something from them to correct the problem or you have to pay them to give you their support. SO, you have wasted your ENTIRE day on the phone talking to ALIEN CLOWNS who have been leading you around in circles like an elephant in a circus holding the tail of the elephant in front of him, getting no solution to your problem and trying to communicate with CLOWNS who speak unintelligible English. WELL, the irony is, ALL these “CLOWNS” have made you the BIGGEST CLOWN OF THEM ALL andall you are left with is: “Thanks for calling Hewlett Packard and have a nice day”.
Similar Messages
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Every time I start Firefox 8.0 the following programs runs continuously, i.e. Why does C:\Program Files (x86)\Hewlett-Packard\IAM\Bin\asghost.exe run continually at almost 50% CPU use whenever Firefox is started?
Start your '''Computer''' in safe mode. Then start Firefox. Try '''Safe''' web sites.
'''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
Garbage collection Java Virtual Machine : Hewlett-Packard Hotspot release 1.3.1.01
"Hi,
I try and understand the mechanism of garbage collection of the Java Virtual Machine : Hewlett-Packard Hotspot release 1.3.1.01.
There is description of this mechanism in the pdf file : "memory management and garbage collection" available at the paragraph "Java performance tuning tutorial" at the page :
http://h21007.www2.hp.com/dspp/tech/tech_TechDocumentDetailPage_IDX/1,1701,1607,00.html
Regarding my question :
Below is an extract of the log file of garbage collections. This extract has 2 consecutive garbage collections.
(each begins with "<GC:").
<GC: 1 387875.630047 554 1258496 1 161087488 0 161087488 20119552 0 20119552
334758064 238778016 335544320
46294096 46294096 46399488 5.319209 >
<GC: 5 387926.615209 555 1258496 1 161087488 0 161087488 0 0 20119552
240036512 242217264 335544320
46317184 46317184 46399488 5.206192 >
There are 2 "full garbage collections", one of reason "1" and one of reason "5".
For the first one "Old generation After " =238778016
For the second "Old generation After " =238778016
Thus, "Old generation Before garbage collection" of the second is higher than "Old generation After garbage collection". Why?
I expected all objects to be allocated in the "Eden" space. And therefore I did not expect to sI agree but my current Hp support is not very good on JVM issues.
Rob Woollen <[email protected]> wrote:
You'd probably be better off asking this question to HP.
-- Rob
Martial wrote:
The object of this mail is the Hewlett-Packard 1.3.1.01 Hotspot JavaVirtual Machine
release and its garbage collection mechanism.
I am interested in the "-Xverbosegc" option for garbage collectionmonitoring.
I have been through the online document :
http://www.hp.com/products1/unix/java/infolibrary/prog_guide/java1_3/hotspot.html#-Xverbosegc
I would like to find out more about the garbage collection mechanismand need
further information to understand the result of the log file generatedwith the
"-Xverbosegc"
For example here is an extract of a garbage collection log file generatedwith
Hewlett-Packard Hotspot Java Virtual Machine. Release 1.3.1.01.
These are 2 consecutive rows of the files :
<GC: 5 385565.750251 543 48 1 161087488 0 161087488 0 0 20119552 264184480255179792
335544320 46118384 46118384 46137344 5.514721 >
<GC: 1 385876.530728 544 1258496 1 161087488 0 161087488 20119552 020119552 334969696
255530640 335544320 46121664 46106304 46137344 6.768760 >
We have 2 full garbage collections, one of Reason 5 and the next oneof Reason
1.
What happened between these 2 garbage collections as we got : "Oldgeneration
After" of row 2 is higher than "Old generation Before" of row 1? Iexpected Objects
to be initially allocated in eden and so we could not get "old generation2modified
between the end of one garbage collection and before the next one.
Could you please clarify this issue and/or give more information aboutgarbage
collection mechanisms with the Hewlett-Packard Hotspot Java VirtualMachine. Release
1.3.1.01. -
WHY does HP need to know about my video card problems, I have a Toshiba Satellite. However, I've received the following error message:
Consider sending additional information
ATI display driver has stopped working properly.
At this time, we don't know the exact cause of this problem. Hewlett-Packard is interested in gathering additional feedback.
Please visit the Hewlett-Packard website to provide information about the problem:
Click to go online to the Hewlett-Packard website
HP has been useless to me in recent months. If anything, they have been beneath useless, so badly that I will never do business with them again. At any rate, why do they need my information? I have done a corporate search on ATI and it is owned by AMD and absolutely no mention of HP in corporate holdings. Can anybody shed some light on this for me?
Thank you.
"I myself have known some very thoughtful dogs." - James ThurberThe error message comes from Windows, so I would assume that HP contacted Microsoft and had them include that message in an update. It may be possible that some of their systems are having a problem with that hardware, and they are trying to collect data on it.
Welcome to the Toshiba user forums.
For those of you who do not know what a user forum is, it is a community of users who volunteer time to help other users. Anyone can participate. It's 100% voluntary.
Being super active is never a requirement -
My Name is Steve, I am a psychotherapist, not a computer expert.
I got my Palm TX to work (synchronize) after severals days of failed attempts.
I just purchased an Hewlett Packard Pavilion Notebook a few days ago (dv6663us). I wanted my palm pilot to synchronize with it but could not get past the 32 bit technology difference of the USB port and the 64 bit technology of Window Vista Ultimate.
I downloaded the new Palm Desktop Beta software. I went to the computer store and purchased a Bluetooth wireless adapter for $43.00. Hewlett Packard makes one that looks like a USB high speed flashdrive, it is about 1 inch long and you just plug it into the USB port (HP bt450). I plugged it in, I did not have to load software, it was automatically detected and installed.
I went to the Control Panel; Network and Internet; Network and Sharing Center. I clicked on the Network and Sharing Discovery button. Then, I went to the; See Also Bluetooth Devices. I had to make sure the palm pilot was set to detect other networks. I had to make sure the computer was set to allow itself to be detected. I told the computer to search for a bluetooth device. I promted me to enter a password. I entered one. Automatically, the palm told me to enter the same bluetooth password. I also went to the hotsync icon on my Palm TX. At the top of the page, I selected local. I defined a bluetooth connection to my computer named STEVERIOS-PC.
When I went to synchronize. It worked. I feel so clever. It took about ten minutes for the first synchronization. After that, the average synchronization duration was just about one minute. I was so proud and relieved!
For me, bluetooth makes more sense than WIFI for synchronization. Here is why. I keep my WIFI at home, take my laptop to work and I need to sychronize in a portable way. The little bluetooth plug in made the most sense. The guy at the computer store discussed his experience with synchronizing a device using WIFI and decided it was not worth the hassle. The bluetooth was better for a mobile device and a mobile computer.
Steve Rios (a.k.a. River Fiasco)
Post relates to: Palm TXVery helpful experience - thank you for sharing.
This is a good approach for managing HotSync in a 64-bit era. -
HPCEE.exe Digital Signature Revoked by Hewlett-Packard Company
Evening,
In the process of trying to determine why an unidentified {87E4C369-877C-4358-BD5A-C0D0C9C7F30D} recently appeared anonymously in my Startup Manager, I discovered the HPCEE.exe digital signature as been revoked by the Hewlett-Packard Company.
Why and what does this mean for a Windows 7 Start-up user on a HP Mini 110-1100?
What is the relevance of the {87E4C369-877C-4358-BD5A-C0D0C9C7F30D} task? Properties gives no indication of its purpose.
I found a post from Oct. 2009 here: http://www.vistax64.com/vista-security/256005-questionable-file-hpcee-exe.html, indicating HPCEE.exe may not have originally had a digital signature.
I have no idea what Norton had to do with the situation.
Any enlightenment would be greatly appreciated.
R. L.@Ryle1965 ,
Hello and thank you for posting on the HP support forums. If you are getting this error the only thing I can think of at this point is to try to do a factory restore on the system.
Here is a link you can look at from a previous post on the forum that seemed to solve this issue in the past. If it doesn't work then continue with the restore.
What is hpcee.exe?
This will bring it right out of the box condition as far as the operating system settings are concerned.
Performing an HP system recovery (Windows 7)
Before trying that however please look at this page and see if can help you.
Using Recovery Manager to Restore Software and Drivers (Windows 7)
Please post back and let me know if this helped.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP -
Failed updates every night for Hewlett Packard Imaging NULL print HP Photosmart 6520 series
since I got my photosmart 6520 printer 12/02/2012 every night it tries to update Hewlett Packard Imaging NULL print HP photosmart 6520 series ....and it fails every time. I have a HP P 7 1010 desktop and ever since I got new printer I have an exclaimation point on my computer and it says to troubleshoot and when you do it says it is doesn't have drivers and it shows NOT FIXED. When you log off at night it tries to update the NULL print again and it fails every time. I have talked to your service people numerous times for over an hour and they can not fix the problem. PLEASE HELP
This question was solved.
View Solution.I did some looking into the problem for another user, and it looks like this is just a ghost update. Basically a "ghost update" is an update that was for the device, but the device has more recent drivers which causes the update to keep failing. The only thing you can do is hide the update, or ignore it. Windows will keep trying to push it, but your printer doesn't need it. If it did need the update, it would install right. You can find the thread where I helped the other user linked below. Hope this helps.
I cannot update HP Imaging Null Point HP Desktop 3520 on laptop O/S Window 7 error 80070490
-------------How do I give Kudos? | How do I mark a post as Solved? -------------------------------------------------------- -
Why can't I delete pictures off of camera roll? I also can't send Pictures to someone else's phone. My picture seems to freeze up and I can't do anything, particularly delete the picture. I'm new to iPhone so I'm really just learning how this iphone thing works :)
Did you recently start using iCloud to backup your photos?
Wife had the same problem today. Remembering that I had recently signed her up for more space on iCloud and started backing up her photos, I decided to roll the dice and turn that off. Plug phone back into computer and *boom* I now have the option to delete. Now I just have to figure out how I can do both = \ -
i cant access to itunes store
here is dignostic report
Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Hewlett-Packard Compaq Presario CQ61 Notebook PC
iTunes 10.6.0.40
QuickTime not available
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0025AE8C032360A0
Current user is not an administrator.
The current local date and time is 2012-03-27 13:06:24.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {23DDA231-A7E0-409A-AB19-CEDE8ACE6359}
Description: speedinfo
IP Address: 182.237.181.108
Subnet Mask: 255.255.255.255
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers: 202.177.240.125
202.177.240.251
Adapter Name: {948D9871-ADAF-4632-8D0C-538770929B52}
Description: Atheros AR5007 802.11b/g WiFi Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name: {4D499748-069C-4E58-A116-DF748DA3912C}
Description: Realtek RTL8102E/8103E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 05:30:00 1970
Lease Expires: Thu Jan 01 05:30:00 1970
DNS Servers: 192.168.0.2
192.168.0.4
Active Connection: speedinfo
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.i cant access to itunes store
Can you walk us through what happens when you try to connect to the Store, please? -
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP Pavilion dv6700 Notebook PC
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
VoiceOver Kit 1.4 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0025AAF8089EC380
Current user is not an administrator.
The current local date and time is 2011-05-15 21:05:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: dc0c6f739bfede483c8983f10e41784f
iPodService 10.2.1.1 is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {588EB1BD-8374-43B1-B687-C47C33764298}
Description: Intel(R) Wireless WiFi Link 4965AGN
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun May 15 20:23:07 2011
Lease Expires: Mon May 16 20:23:07 2011
DNS Servers: 192.168.1.1
Adapter Name: {1C11AE53-28A5-4AC7-BA9F-CD4109D7856C}
Description: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2011-04-30 21:01:11.Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
We'd better check on that, kris. If you enable iTunes in your Windows firewall, does that help with your connection? See the following document for instructions:
How to enable iTunes in the Windows XP Firewall
EDIT: Drat ... gave you the link to the wrong document. Try this one instead for your Vista:
How to enable iTunes in the Windows Vista and Windows 7 Firewall
Message was edited by: b noir -
Print using LPR to Hewlett Packard Designjet 120nr
I am attempting to set up an LPR connection from OS X 10.5.2 to a Windows 2003 Server based queue.
When I add the printer, I am prompted for Server and queue name, this aspect is fine and I have set up other networked printers using this method o.k.
However, when I try to setup the designjet 120 using the same method, I am unable to find the Print Driver in the list of available files.
If I set the printer up selecting the HP IP Print option, the operating system automatically detects the HP Printer and makes the driver available for use.
Is it possible to access this 'built in' driver when configuring LPD printer connections?
Hewlett Packard do not make the driver available for download - they say that it is built in to Leopard. Apple state the same.
Any help appreciatedI'm sorry if I was too brief with my explanation. The driver provided by HP contains code for the direct USB connection and code for the HP IP proprietary protocol. Since it was coded this way, it bypasses the "filter pipe" system in CUPS. If you'd like to read more, this type of print driver is called a monolithic driver in CUPS documents. A driver that makes use of the standard comm protocols provided by CUPS is called a "modern" (I call it a CUPS-) driver.
You can't get a non-CUPS driver to work by changing the comm protocol to LPD.
There is another option. You could set up the Windows server to be a postscript RIP/server:
http://iharder.sourceforge.net/current/macosx/winmacprinter/
(Sorry, but I don't actually know if it will work with a Server Windows version.) -
Why does my iMac display go off when I am starting up or waking up my machine from sleep..
Why does my iMac display go off when I am starting up or waking up my machine from sleep..?
When my iMac goes to sleep I then later try to click the magic track pad or keyboard and it will usually then show the initial password entry login screen and then go off. The machine is still on but the display is black and will sometimes flash up the screen again if I press the magic track pad or keyboard but will then black out again..Well, there are many different reasons why it does this. It might shut off due to power voltage problems, system overheats, or there is a System Problem. The reason it might be hard to boot up is because your power button might not work properly or your system hard drive is damaged.
<Email Edited by Host> -
Why when I am downloading music off iTunes it's not going on my music? It says it is downloading and that its done then I go into my music and nothing is there
Did you go to purchased in itunes check if you have bought it.
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i have to upload video from my hewlett packard t200 camcorder to my mac. but mac won't recognize the camcorder files. i even bought flip4mac by tele stream which so far is useless. please help me use my camcorder with my iMac os mountain lion 10.8.2
i tried to get the installation disc for the camcorder but mac wont' recognize it becaue it is windows based i guess.
i just bought the camcorder a few months ago and when my computer crashed thought i'm finally getting a mac...it's been a costly venture which has resulted in more frustration than before my pc.
now the things i want to use with my mac that i thought would be even simpler...are not even useable...
helpThat camera shoots H.264 in an .avi wrapper.
You will have to transfer the files via the Finder.
Get a free copy of MPEG Streamclip and convert them to QuickTime .mov using the H.264 codec if you are presumably editing in iMovie.
Note that your list of video codecs won't look like mine as I have Final Cut Pro, but H.264 is definitely an option for you. -
Why can't I print things off th Internet?
Why can't I print things off the Internet?
If you are not experiencing an error message, then try this:
Smart Print
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.
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