Why I am not able to approve/reject my workflow notification from email?

For R12 AP Invoice Approval Workflow, I have done Approver group set ups in AME. In HR People form, set my email id for that person. In FND USER from, used that person as the employee to have the email id populated for the user and saved the record.
When I am creating an invoice and initiating workflow, I am getting a notification in my mailbox but cannot approve or reject from the mailbox. I may hit the Approve link but it is not doing anything. In order to approve/reject the notification, I have to log in as that person in Oracle Apps and do it from there.
Is there anything I am missing? I have a requirement that the approver only approve / reject from their mailbox and they do not log in to Oracle Apps to see their notifications. What to do to make them enable approving from mailbox only?
I am having a steep deadline and will very much appreciate your responses.
Thanks.
Edited by: 951713 on Aug 8, 2012 3:47 PM

When you try to approve/reject or do any operation on the workflow using email the issue is the you do not have the responsibility/user values set.
You need to login to Oracle Apps and select the correct resp in order to take action on workflow.
Please check if you are table to take action from oracle apps that explains it. there are a couple of metalink notes too.
You may apply appropriate patch and then this will work.
If it is an SSHR WF you need to be minimum on ATG ROLLUP 7

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