Why I am unable to adjust the ringer volume by the side buttons and there is no ringer with the Mute button OFF

With the mute switch OFF - I am unable to adjust the ringer volume by the side buttons. 
When someone calls/texts there is no sound coming from the speaker.
The headphone jack works when I listen to the Ipod and the speaker works when I change the ringer volume through settings.  So i know that the speaker does work
Headphone jack seems clean and dust free
I heard that there may be a Skype issue than can control the speaker volume - so i deleted it but i still cannot get any sound from regular functions.
When I play the Ipod through the speaker with no headphones there is no option to change the volume and no sound.
If it works when i go through settings to set my ring volume, my ringtone plays - then why does it not work otherwise?

I have Iphone4s 16GB, IOS7.0.4 updates having a problem , that when i press + or - volume keys while my iphone is ringing my iphone 4s goes silent .
Whereas you know silent key is used to make the ringing phone silent. This button is working ok while only problem is my iphone goes silent while pressing + or - volume keys as these keys should increase / lower the ringing volume . These keys were ok working in IOS 6.
Where as these keys are also working ok  in music player of iphone for IOS 7, the only problem is for ringing.

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