Why I can not reset my password for my apple ID?

I restored my iphone 4s but i can not activate my iphone because aasking me for the id apple. I went to the webpage i select resert my passowrd via e mail i received the e mail but when i selected resert my password nothing comes up the webpage is blank??? any ideas what happened or do i need to contact apple to ask to esent a temporaly password via e mail?
Message was edited by: hectorsanki

This usually means that the appleid is not there anymore.
By this I mean you may have changed it unknowningly
If you had a non email address username and have edited you account recently more than likely it has updated your apple id to that email address (user login).
Or you have changed your prmiary email address and it has now changed your apple id to that as you login username.

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