Why I can not update my E72 new firmware?

Hi Friends,
I have E72 with this specification:
E72-2, RM 529, version 022.007
I am trying to install new firmware version 31.023. Although I found out this version is released but my Nokia software updater just say my current firmware (22.007) is up to date! Is it possible? How can I install new firmware?
Thank you

Read my posts again. Your product has a product code like you would have known if you've read my posts. Nokia phones get productcodes to tell them apart from if it's branded, where it's branded, what country it is made for (language version), region and so on (simply explained).
Like your E72 has a productcode, mine E72 I had a while ago had a different product code. Like in Norway there are two big service providers: Telenor and Netcom. an E72 from Telenor would most likely have a different product code from Netcom. Cause those providers will have to decide if they are going to let the users update or not. If Netcom approves the fw from Nokia, but Telenor don't then it would be not fair if telenor customers could update due to the same product code.
So when you connect your E72 to nokia software updater, it will read your product code. And if you are allowed to update, you will get it, but If example Netcom has not approved it yet, NSU will tell you that there isn't a new update and that your device is up to date.
The E72 I had is ment for the scandinavian market and has a product code which reflect that - it will give me an fw update containing amongst a few other languages - MY language.
If All E72's had the same productcode but the code was function like it was today - the updates would contain all languages of the world...
If your phone is not branded or something it might even be that Nokia is a bit late - that happens too
I've tried to explain this to be easy, using some examples...
So if you don't want to wait, go to a Nokia care point and ask if they could update it.

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