Why I can not update the software of Iphone 6

I can not update the software of my Iphone

Hi alabdulla,
If you are having an issue with updating iOS on your iPhone through iTunes, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes
If you are trying to do your update over Wi-Fi, try doing it when connected to your computer and using iTunes. See this article -
iTunes 11 for Windows: Update and restore software on iPod, iPhone, or iPad
Thanks for using Apple Support Communities.
Best,
Brett L

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Had to change my password, than i can not update the software since you have not owned the jajor version of this software. What does this mean?

I could not log into itunes because it said need correct password. So i changed my password and not i can not update my apps. It is like i set up a different account. the message i receive now is " can not update this software since you have not owned the major version of this software" I do not know what to do. please help.

I already fixed mine, i used my other apple id to resume its update

¿Why I can not update the components of my Creative Suite 5 Web Premium?

Hello, good morning:
I have this version on CD from a few years ago both my old computer and the new system that has a 64-bit Windows 7 Professional. He settled smoothly and became the first updates. The updater Adobe tells me every few minutes I have new pending updates (Bridge, Dreamweaver, Extension Manager, Fireworks, Flash Pro, Illustrator, Photoshop, Camera Raw), I give accept all or separately one by one, it starts the discharged smoothly and then tells me this: have not been able to install the updates, try again or if you need assistance, please contact customer service. I give the link and I get: error page, sorry this page is not avaliable, error returned 404 ..
what I can do to update products and solve the problem?
Thanks and I expect an answer

Thanks Ned:
I could install one by one all the updates from the link you provided me.
Thanks for your answer and help.

I can not update the software for my iPad 2 because it comes back with the note that I am not connected

What can I do , I tried to turn the iPad of and hold both. Button at the Same time but it still does not work

You don't need to create another post. Just keep responding to the first discussion that you started. I'm sorry that the restart and reboot didn't work, but it gets a little confusing when you create a new discussion every time you want to respond.

You can not update this software since you have not owned the major version of this software.??

I have recently been having issues signing into my Apple ID and decided to go in and update my email and change my password.
Since changing my email and password I have been unable to update any of my apps. I receive this error message when trying to update, "You can not update this software since you have not owned the major version of this software."
I have looked into other forums and communities for a solution to this issue but from what I have read iTunes/Apple has yet to figure out a solution.
I have also read that the cause of this issue can be linked to two things.
One, is if you have multiple accounts on one computer. I only have one iTunes account/ Apple ID on this computer. This is my personal laptop and no one else has ever loaded on another account.
The second cause is linked to the country to which the apps were downloaded in. My computer and Apple ID were both created in the US, however 9 months ago I moved to New Zealand on a one year work holiday visa. Since living in New Zealand for the past 9 months I have been buying and updating apps, it wasn't until today when I received this error message.
I would really like to find a solution to this problem, but at the very least I would like to know what exactly caused this issue so that others may hopefully steer clear.
Any help would be much appreciated!
Cheers.

I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update.

HT204053 i'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't upadte my free software, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOTOWNED THE MAJOR VERSION OF THIS SOFTWARE" so how I ca

I'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't update my free software downloaded on both, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOT OWNED THE MAJOR VERSION OF THIS SOFTWARE" so how i can update my softwares on ipad & ipod using the same apple id

I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update.

Cannot update my apps in app store because it says " you can not update this software since you dont own a major version of the software"

hello people,
its happening since 3 days that i get a updates for my paid and free apps in app store, for my oiphone 4s, when i try to update the message pops up saying that i " you can not update this software since you dont own a major version of the software"
i have many paid apps and i own each and every one of them all are under my apple id and all purchased directly from apple store.
the same thing is also happening with the updates for my macbook pro.
whats wrong ? app store bug ?
i would appriciate any help.
thanks

I just have 1 apple Id . I don't have multiple accounts on App Store. All the apps were purchased from same apple id.
Thanks for quick reply. My problem still persists.

I can not download the software update 4.3 what do i do?

I can not download the software update 4.3 what do i do? Every time I try I get a differnt error message.

Another thing is: which generation iPod Touch do you have? The 2nd gen Touch cannot install iOS4.3. It can go up to iOS4.2, though and I notice you are using 4.1

Installed 11.0.3 today. Tried to update apps. iTunes response was, "You can not update this software since you have not owned the major version of this software." I REALLY don't understand. I paid for MANY applications and stole or borrowed NOTHING.

Installed 11.0.3 today. Tried to update apps. iTunes response was, "You can not update this software since you have not owned the major version of this software." I REALLY don't understand. I paid for MANY applications and stole or borrowed NOTHING.

Hi 969Polyglot969,
You may want to report an issue with the affected apps using the instructions in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
I hope this helps!
- Ari

I downloaded the new version of iTunes 11.0.3 and now I get this error when I go to update Apps...any solutions???? You can not update this software since you have not owned the major version of this software.

You can not update this software since you have not owned the major version of this software.
any soultions???

Same here. Just becoming a nightmare. Updated iTunes and now can't update apps it itself is showing as available updates. Count me in on the latest "You can not update this software since you have not owned the major version of this software." bug.
Next I have to post about a new problem in iPhoto on a new thread.... it lost the "link" between some but not all photos I have in the library and what it itself posted to FaceBook a few hours ago...
Incredibly frustrating.
Imran

When i want to download the new version of iPhoto, i get this message : You can not update this software since you do not have the main version. What should i do ?

HI,
I got this problem : when i want to download the new version of iPhoto, i get this message : You can not update this software since you do not have the main version. What should i do ?
IPhoto was already on my MacBook Pro when i bought it.
Thank you for your help
Thierry

Welcome to Apple Support Communities
Open App Store > Purchases, and see if iPhoto app is listed. If not, unhide it > http://support.apple.com/kb/HT4928 Apart from that, check that iPhoto is in Applications folder. If not, put it in this folder.
If nothing works, remove iPhoto, open App Store > Purchases, and install iPhoto free of charge

Why my ipad can not update the ios7.1.1

why my ipad can not update the ios 7.1.1

Hello there, crivera350.
The following Knowledge Base article offers up some great steps for if you are unable to update your iOS device:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
Plug the device's USB cable into your computer only.
Hold down the device's Home button as you connect the USB cable to it.
When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.
iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
Use iTunes to restore your device.
If you don't see your device in iTunes, follow these steps for Mac or these for Windows.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1420 I'm getting this error. You can not update this software since you have not owned the major version of this software.

My kids did something to itunes and now I'm getting the error.
You can not update this software since you have not owned the major version of this software. This is the computer that we have always updated our apps on. Does anyone have any ideas for me?

I have the same thing. It looks like it's the store. What is happening is that instead of the store showing you only the updates for the account you are logged into, it shows you the updates for all of your accounts. So if you try & update an app that was purchased with another account, you get that message. This is a pain, as you have to go through the apps individually (update all just gives you an error) , and then log out & into the other account again to get the rest of the updates.
Message was edited by: jrentzke

I can't update the software on my iPad 3 even though I've got enough storage space

I can't update the software on my iPad 3 even though I've got enough storage space, can you help? It is to update to IOS 7.0.4

Storage space on iCloud is not a substitute for storage space on the iPad. You need sufficient storage space on your iPad to accomodate the download. How much Available space do you have? Go to Settings>General>Usage
How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
 Cheers, Tom

HT5192 why I can not download the ios 5.1?

why I can not download the ios 5.1?

Actually there have been problems world wide about connecting to Apple servers. You have to change you network settings on your device or computer to bypass this problem. You can find the instrucions here: unable to download and update iOS 5.1 try the DNS change

Why I can not update the software of Iphone 6

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