Why I can't buy anything for the app store

I can't buy anything game for the App Store ! Prompted to I need to contact technical support

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

Similar Messages

  • I can't buy anything on the App Store but can get music and others

    I can't buy anything on the App Store but can get music and others

    Why not?  We are not mind readers.  What happens when trying to purchase content via iTunes?

  • TS1717 What does mzcommerce.credit balance mean? I can`t buy anything on the app store because I get this message?   Read more: What does mzcommerce.credit balance error mean on itouch? - Getting this message while trying to download apps all of the sudde

    What does mzcommerce.credit balance mean? I can`t buy anything on the app store because I get this message?
    Read more: What does mzcommerce.credit balance error mean on itouch? - Getting this message while trying to download apps all of the sudden :

    i just received the same error.. checked everything in my account and cant find anything wrong.. i have also been getting some weird imap.gmail server not found i looked through all the boards and nothing is working.. i just recently upgraded to ios 5 and thats when the issues started

  • Why i can't download anything from the app store? (It turns  up "Error en el App Store. Vuelve a intentarlo más tarde. (null)"

    I am trying to download a game from the app store to my apple but it turns up "Error en el App Store. Vuelve a intentarlo más tarde. (null)".
    I am trying to download any other thing from the store and i can´t.
    I would like that somebody could tell me if it is a problem of my computer or if it is an apple problem , and if i can do something to solve  the problem.

    That cryptic error message might mean that the payment information in your account is invalid. Check with your credit-card issuer to see whether a charge was denied. If not, see below.
    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • I can't buy anything on the App Store or iTunes

    I can't purchase anything because I forgot the answers to my security questions and I don't know my rescue email. Is there a way I can change my security questions by sending an email to another email?

    No. You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (109027)

  • I can't buy anything from the app store, I forgot my security answers. this is not a question. I is a statement because the QUESTION DIDN'T WORK!!!!!!!!!!

    I'm begining to hate all apple products. I have had an iphone for three years maybe; now when I try to buy an app it says that I need to answer the security questions. I answer them and it says I answered them wrong. there's no place to reply to APPLE THAT I FORGOT the answers.  

    If you have a verified rescue email attached to the apple id then follow the article below to get an email to reset the security questions:
    http://support.apple.com/kb/HT5312
    If you don't have a rescue email or you don't receive the email then you will need to contact AppleCare for assistance. Follow the article below to find the number in your country:
    http://support.apple.com/kb/HE57

  • TS3274 I can't buy anything in the App Store

    When I tried to purchase an app it tells me app is unavailable for purchase

    Why not?  We are not mind readers.  What happens when trying to purchase content via iTunes?

  • I can't buy anything from the app store!

    It keeps telling me to verify my payment info, after I do it says to contact apple support!
    its been 3 days now!!! help!

    Did you contact Apple Support?
    https://getsupport.apple.com/Issues.action

  • Why I can't buy anything from the games I play

    Why I can't buy anything from the games I play this my first time i face this problem

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • I cant buy anything from the app store.

    I CANT BUY ANYTHING FROM THE APP  STORE.
    I HAVE TRYED MULTIBLE TIME AND I JUST GET THIS MESSAGE SAYING THAT MY CREDIT CARD INFO NEED TO BE UPDATED.
    IV UPDATED MY INFO 5 TIME NOW AND IT HASENT CHANGE A THING. THE SAME MESSAGE COME UP EVERY TIME. IV CALLED TECK SUPPORT
    AND THEY HAVE GIVEN ME THE RUN AROUND. I WAS TOLD THE APPLE  HAS NO ONE THAT  I CAN TALK TO ON THE PHONE THAT CAN FIX MY PROBLEM AND THAT I SHOULD POST IT HERE AND MABEY SOME ONE MAY BEABLE TO HELP. HE ALSO TOLD ME THAT WONT GET HELP FOR A LONG LONG TIME BECAUSE PEOPLE ARE BISSY. IV BEEN TOLD THE APPLE IS THE BEST FOR YEAR AND YEAR. AFTER SEEING THE WAY THIS HAS BEEN HANDLED OR NOT BEEN HANDLED SO FAR. IT HAS LED ME TO BELEAVE THAT EVERY THING IV HEARD IS JUST MARKETING HIP. I WOULD HOPE THAT SOMEONE WOULD CARE ENOUGH TO WANT TO CHANGE MY MIND. BUT IF PAST EXPERIANCE MEEN ANYTHING THAN NO ONE CARES
                                                                                                                                       APPLE ID [email protected]
                                                                                                                                                             MICHAEL WILSON

    Welcome.
    Two words of advice, it is much easier to read lower case than capitals. Secondly, never quote your email address publicly like this to prevent it from being harvested. The same applies to your telephone.
    As a first step, do a Reset - hold the Home and Sleep/Wake buttons down together for 15 seconds.
    Next, u go into your account again and try changing the method of payment to None. If you get past this then download any free app. If successful, go back into your account and enter your credit card details again and see what happens.

  • I can't purchased anything from the App store..... HELP ME

    I can't purchased anything from the App store, it keeps telling that there is a problem with the previous purchased and when I tried to re-enter the information , this message keep showing " your payment method was declined please use valid method" even though I've used it before . what can I do ? could anyone please help me?
    Thanks

    Either that or you can just buy an iTunes card and put it on the account. I've have itunes account for a long time so maybe this plays a part in it but I don't have a CC tied to my account. I have the option to choose "none" and that's what I have it as. I used to have a card on there years ago but I removed it and never had to have another on it. Any purchases I make come from iTunes credits (iTunes card or credits I got from redeeming rewards).

  • Cant buy anything off the app store and lost all my apps after update

    Hello, im having a problem with my iphone 4, i couldnt buy anything off the App store so i decided it would fix my problem. i was wrong there it only caused more problems after the update. i lost all my apps and i still have the same problem with my app store.
    I can open the app store but whenever i try to touch the (Free) button nothing happens, also when ever i go to the category section it shows me a bunch of random apps and i cant go back to pick a different category. please help!

    I bet you still have your apps on your computer. Sync the apps onto your phone from there. If they arent on your computer, download them on.

  • HT201365 I can't purchase anything from the App Store

    Since my update to ios7 I can't purchase anything from the App Store? How do I fix this?

    Tap Settings > General > Reset > Reset All Settings
    Then restart your iPad.
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, then swipe the slider to power off.
    Then press and hold the Sleep/Wake button until the Apple logo appears.
    Then try the App Store.

  • After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

    After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

    Hi godfest,
    Welcome to the Support Communities!
    The articles below will get you connected with the iTunes Store Support.  These folks can review your account with you:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/ht2727
    Cheers,
    - Judy

  • How I can make an account for the app store Spain without credit card?

    How I can make an account for the app store Spain without credit card?

    Follow these instructions and open an iTunes account. Then use that same account to get free apps from the Mac App Store.
    Create an iTunes App Store account without a credit card
    http://support.apple.com/kb/ht2534

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