Why I can't buy apps in app store but can update?

I have been trying to buy apps but it says I cannot complete my transaction. Try again later. I tried turning off and on my ipad, change its password and change its credit card but i still cannot buy apps.

Contact iTunes Customer Support for assistance.

Similar Messages

  • Why won't the Mac App Store let me update iMovie to version 9.0.6?

    I just received my new MacBook Pro with Retina display today.  I ran through the setup process including Migration Assistant for everything. (from 2011 iMac)  I received a notifiction from the Mac App Store this evening stating that an update was available for iMovie.  When I clicked on the update button, a message appeared stating that I had to sign in with the account that I used to purchase the app in order to update it.  This made no sense to me, considering that the app came pre-installed on the machine.  I was thinking it might have something to do with Migration Assistant but when I checked iMovie on my iMac it had already been updated to the most current version. (9.0.6)  I also checked my account information.  It was correct.  I also tried signing in with another Apple ID I have.  None of this worked.
    Any ideas?
    Thanks!

    Whatever you do DO NOT UPGRADE. Check out the reviews on the App Store and the Web for this version. The App will not let you finalize your project (render it to 1080p) or share it in any format you ask it to. Effectively all you end up with is the ability to see it on your MacBook and an error message saying "Sharing requires more memory to be available" I have an i7 iMac with 16 GB and that is not enough?
    I replaced my ageing MacBook Pro about two months ago before the retina display came in. Jealous or what?

  • Updates waiting in app store but pressing update just opens the app, any help? (iPhone 4)

    Hi, I have and iPhone 4 and am still on iOS7
    The app store says I have updates waiting for about 10 apps, usually I would just 'update all' but that is grey/not 'pressable'
    When I press 'update' on the apps individually all it does it open the app/take me to it.
    Have tried powering off and on again but no luck, have no idea what to do, any help appreciated.

    Perform the following, stopping with the first one which works:
    1. Open the Mac App Store's Purchases tab. If you're prompted to accept them into your Apple ID, do so.
    2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
    3. Click here, contact Apple, and wait for a response.
    4. Buy them.
    (116557)

  • I bought an iPad and an iTunes card, I want to buy an application from the Apps store but it only gives me the option of credit card.  How can I buy Pages with my iTunes card to my iPad? thank you

    I bought an iPad and an iTunes card, I want to buy an application from the Apps store but it only gives me the option of credit card.  How can I buy Pages with my iTunes card to my iPad? thank you

    Have you redeemed your iTunes card to an account associated with an Apple ID?
    Once you have your iPad associated with an Apple ID AND you have an account with a credit card associated with the same Apple ID AND you have some 'store credit' (from redeeming your iTunes card) then purchases use the store credit before they charge the credit card, so you should be ok!
    Personally, I use 'store credit' as a way to monitor whether or not there have been any 'unauthorised' purchases because as soon as the store credit is zero, the security code from the credit card is needed for further purchases!  It does mean that I have sometimes to top up store credit before making a purchase, but 'better safe than sorry'! 

  • Why can't iMovie be updated from App Store or from updater?

    In 2011 I purchased the iLife '11 package on CD for $80 directly from Apple. Since then I've updated the various iLife Apps without incident, until yesterday.
    I  downloaded the iMoved 9.0.6 Updater and attempted to update v 9.0.4 to 9.0.6. The Updater throws up an Alert: "The version of iMovie installed on this Mac must be updated through the Mac App Store yadda yadda yadda."
    Well, I didn't buy iLife, or iMovie, through the App Store but I went there and attempted to update iMovie. Naturally, it isn't in my list of purchased items, nor does it appear on the Update page. However, the App Store knows it is on my Mac because the purchase button is now an "Update" button.
    So even with Dirty Harry's 45 aimed right between my eyes, I'm feeling lucky and I punch "UPDATE."
    Bam! New Alert: "You have updates available for other accounts To update this application, sign in to the account you used to purchase it."
    Thank you Apple! I don't have another account, or any other accounts. One account is enough! I don't need no stinking other accounts.
    First Apple screws the pooch by turning Final Cut Pro into iMovie on Steriods, and now to update iMovie I have to log into an account I don't have.
    Adobe Premiere here I come.
    While I can actually do without iMovie, I'm sure the next time I try to update another item from the iLife suite, I'll run into the same illogical problem, so better to solve it now.

    Dear Shade247,
    When you bought your MacBook, did you get a restore DVD? Perhaps that DVD will restore iLife - I think there is a software restore disc that comes with the machines.
    The only way I was able to fix my problem was to dig out my original iLife DVD and reinstall iMovie.
    However, in doing so, the install also reinstalled iPhoto, but actually trashed it. For some reason deselecting iPhoto was not a custom install option. So, I had to then reinstall iPhoto as well. 
    Of course, once iPhoto was fixed and iMovie 9.0 was installed, and both working, I still couldn't update iMovie because v9.0.1 was the minimum requirement.
    So, I had to scroll through pages of prior Apple updates until I found the iMovie 9.0.1 installer and download it. After 9 was updated to 9.0.1, the current 9.0.6 updater worked fine.
    I can't wait until Apple realeases a new version of iPhoto and iMovie so I can go through this all over again.
    Apple listen? Don't hold your breath!
    Good luck!

  • I'm trying to buy something on the App Store but I don't remember my Security questions answers what can I do

    I'm trying to buy something on the App Store but I don't remember my Security questions answers what can I do

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100016)

  • I can't buy anything on the App Store but can get music and others

    I can't buy anything on the App Store but can get music and others

    Why not?  We are not mind readers.  What happens when trying to purchase content via iTunes?

  • Why my apple id cannot buy app store someting?

    why my apple id cannot buy app store someting?

    What happens when you try to buy something? If there is an error message,
    what is the exact wording of that error message?
    Where are you located? Which country's AppleStore are you attempting to use?
    In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros.    http://support.apple.com/kb/HT5552
    http://www.apple.com/support/itunes/contact/

  • I use iPad3 and used to buy and load free products on the App Store but recently any time I want to buy or download free apps, a popup will appear informing me that my apple ID has been disabled. I have changed my password many time, no diff. Help!

    My name is Amos. I use iPad3 64GB and have been buying and downloading from App Store but recently, each time I want to buy or down load apps from the store, I will receive a popup, "your apple ID has been disabled". I have made efforts to download to no avail and have also change my password severally and later my username and still I get the same message. Now, I can neither buy nor download free apps from the store. What do I do? I need help!

    Read the tips in this article and see if any of them work for you. You may need to contact iTunes Support in order to get this resolved.
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/apple-id- disabled

  • HT4623 I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?

    I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?

    Why can't it be accepted?
    What is "it"?
    If help is desired, stop being vague.

  • I want to download Openoffice in App Store but I find others programs like Xtreme Writer and I'm not sure if it is the same. Can someone tell where I can find Openoffice official app?Thanks.

    Hi I want to buy Openoffice in App Store but I can't find it. One month ago Openoffice was in App Store but now I don't find it and i need it to work. Can someone tell me if I downald Xtreme Writer or Word to go it will be the same or where I can find Openoffice? Thanks.

    http://www.openoffice.org/porting/mac/

  • Why is my iTunes and App Store in Chinese on my brand new iPad 2?

    Why is my iTunes and App Store in Chinese on my brand new iPad 2?

    Thanks. Try signing out of your iTunes Store account there in the iTunes & App Store settings, restart your iPad:
    http://support.apple.com/kb/HT1430
    (possibly necessary but can't hurt), then sign back into your iTunes Store account and see if that's fixed the problem.
    Regards.

  • I buy app keynote but I Don't have serial number.Help me please.

    I buy app keynote but I Don't have serial number.Help me please.

    This means you have the iWork '09 trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

  • Why itunes failed to install apps on iphone after update to ios 6.0.1? And how to restore my purshased apps from itunes?

    Why itunes failed to install apps on iphone after update to ios 6.0.1? And how to restore my purshased apps from itunes?

    See:
    Frequently asked questions about viewing and syncing video with iTunes and iPod
    Why can't I transfer videos to my iPod?
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod

  • HT5622 I can download or purchase stuff from iTunes or App Store , but when I'm in an app, I get a message, "your purchase cannot be completed, and to contact this sight" any suggestions??

    I can download from iTunes and from App Store, but when I'm using app, hayday, I cannot purchase . I get an error message  stating, " your purchase cannot be completed " and to go to this forum for solution. Any suggestions??

    The message is to contact iTunes Support, not to post on here, which you can do via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why cant i open my app store in my mac?

    why cant i open my app store in my macbook air?

    If you are speaking of the encryption of Windows 7, then you don't. (unless you are running Windows on your Mac)
    If you want to use it on your Mac on the native OS X, remove the encryption with your Windows machine, first.
    If it is formatted in NTFS, you will then be able to read the contents natively, but not write to it. You can add an NTFS driver to OS X, or you can reformat to either Mac OS, or ExFAT, losing your existing data on that drive. I used to be a fan of some of the third-party solutions, but have since ditched them, as it takes continual maintenance to retain functionality with OS X updates.
    What you have right this very moment is a drive very much married to Windows, with the expense of not much compatibility to the Mac.

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