Why I can't connect to app store and can't update the new?

Why I can't connect to app store and can't update the new?

Are you trying to update on the phone or update with the phone connected to the computer? are you connected to wifi?

Similar Messages

  • I can not connect to app store and I have internet conexion. Any help please?

    I can not connect to app store and I have internet conexion. Any help please?

    Hi Rhiannon.A,
    Try to reset all setting on your phone and see. If issues still persist try to back up your phone using iTunes and restore it using computer.

  • Its my ipad 3 when i open appstore it says can not connect to app store and the same thing happens with itunes store

    its my ipad 3 when i open appstore it says can not connect to app store and the same thing happens with itunes store?

    1. Sign out of Apple ID and sign in again
    2. Settings>General>Date & Time>Set Automatically>On

  • HT1933 I have tried everything including reseting my iPhone but still can't connect to App Store, and it's been over a week now! Totally annoyed now!!

    I have tried everything including reseting my iPhone5c but still can't connect to App Store, and it's been over a week now! Totally annoyed now!! I'm not sure if it started after I updated my iOS cos I was able to update a few other apps. I just can't connect to neither apps store nor iTunes! I need help else I'd boil this phone alive!

    Hello IamJudekow,
    Thank you for the details of the issue you are experiencing with connecting to the App Store on your iPhone 5c.  I found a couple of articles I recommend for this issue.
    First, I recommend using the steps in the section titled “Troubleshoot issues on an iPhone, iPad, or iPod touch” in the following article (the article title refers to the iTunes Store, but the steps are relevant for the App Store as well):
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If the issue persists after following the steps in that section, I recommend continuing with the steps in the section titled “Isolate the issue: (Mac OS X, Windows, iOS)” in the article below:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I need help please. I have 6 apps updates shown on on the upper right corner of the app store icon. When i tried to open the apps store and go to updates, the apps that need to be updated were not appearing therefore i have no idea what those apps

    I need help please. I have 6 apps updates shown on on the upper right corner of the app store icon. When i tried to open the apps store and go to updates, the apps that need to be updated were not appearing therefore i have no idea what those apps are so that i can update them. Please give some solutions please

    isthisonetaken wrote:
    I'm having this problem. It started yesterday. I have 2 updates, but when I open the App Store, they won't appear.
    Do you have apps purchased with a differnt AppleID?
    For example, mine shows 12 updates but only 2 show up as being available.
    The others are on my daughters account.
    I log out of my iTunes account and log in with hers and those updates show up.

  • Can't connect to app store but can connect to iTunes store.

    I want to upgrade to Mavericks but I cannot connect to the App Store. When I try to sign in, it immediately reads: connection failed. However, I can sign in to the iTunes Store. I've scoured these forums but nothing I've read has helped. Can anyone help me?

    There isn't anything about Firewall under Sharing.
    I turned Firewall off under Security and restarted. Still no connection to App Store.
    Turned Firewall back on and added App Store under Advanced to allow incoming connections.
    Still no dice.
    Could I uninstall App Store and redownload it? Can't find it to download though.

  • I've just reset my iPhone 4 and now I can not connect to App Store and iTunes store?? My wifi connection is fine and all the things I have been told to do is fine... HELP

    i have just reset my iPhone 5 and now when I open the App Store it says "cannot connect to app stpre" "cannot connect to iTunes store" I have googled what to do and everything it says to do I've done... My wifi connection is fine (that's what I'm using as I write) I'm about to sell my phone tomorrow thats why I reser it so I need to fix it what do I do

    Hi Rhiannon.A,
    Try to reset all setting on your phone and see. If issues still persist try to back up your phone using iTunes and restore it using computer.

  • Why does the can not connect to App Store for the iPad Air? I click on popularity after searching and something pops up saying can not connect to App Store.

    I type in a app and sometimes it pops up saying can not connect to App Store, but it does go later on and when I click ratings or popularity it pops up saying can not connect to App Store. Idk why that happens anyone have same problem? Solutions?

    I have the itunes and app store working now, but my FB app and FB on Safari will not work and other websites are not working very well on Safari...any ideas?

  • Can sign in with Apple ID, but can't connect to App Store for updates

    My wife just received her new iPad on Friday. When she went to update the apps that indicated they needed to be updated, she was able to sign in with her Apple ID. However, after a few seconds of processing the message appears that her iPad was unable to connect to the App store. (She was connected to the internet through WiFi). The next day at the Apple Store, the same thing happened as well as to other users, including those at the Genius Bar so we are not alone. Any insights? We thought that by the end of the weekend the issue may have been resolved (high traffic / server overload???) but still locked out of the App store.

    OK so here is what seems to be the problem -- Apps and under which account they were purchased / downloaded. My wife had downloaded a slew of apps under my Apple ID in the past, so when she attempted to sign in with her Apple ID there is now a conflict (this was not an issue before iOS 5.1 or so it seems). This simple fact totally prevents access to the App Store. This explains why my iPhone could connect to the App Store (it only has apps downloaded with my Apple ID) and hers could not.
    So we sat down and made a list of all of the apps on her iPhone and iPad (the ones she wanted to keep), then went into iTunes and clicked on APPS (under Library in the left column). Once you are in there, a list of apps installed appears. Right click (option-click) on each app icon to GET INFO -- this displays which Apple ID account was used to download that particular app. (Thanks Rysz)
    Thankfully all of the apps that were causing the conflict were free, so it was simply a matter of deleting these particular apps off of iTunes (on her iMac -- right click to delete) as well as her iPhone and iPad. Then all you need to do is re-download them when she is signed back into the App Store with her Apple ID.
    After I deleted all of the apps, I again tried to sign in to the App Store to re-download the apps she wanted to replace. But I was still getting the dreaded error message stating "Can't Connect to App Store". So on her iPhone I went to Settings and reset the network connection, signed back in to our Airport WiFi network. Tried again, no luck. Signed out of the App store and re-signed in, and glory hallelujah -- I was now able to access the App Store and start the download process for both the iPad and iPhone (thanks Thom_D for the suggestion).
    Once everything was back to normal, plugged each device in separately to her iMac and resynced in iTunes. Knock on wood, I think it is now working like before.
    Hope this helps a fellow user out there.

  • I'm connected to Internet but can't connect to app store?

    I'm connected to the Internet but then can't connects to app store. Why is that?

    Did any one set restriction to App Store?
    Settings>General>Restrictions

  • Can not connect to app store

    lately, i do not know why my imac can not connect to the app store ... i followed the instructions in "http://support.apple.com/kb/TS5202" except the Edit your Keychain ... there is NO blue + over any certificates icon ... i still can not connect to the app store...
    i could have the app store display the front page after doing all instructions according to the web page ... when i click the login button try to log in and it display the empty page with "Can Not Connect To App Store"...
    i have tried few times with same result...
    any help to resolve this issue...
    cheers,

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to mu US account.

    I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to my US account

    Back up all data.
    Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
              8.8.8.8
              8.8.4.4
    That's Google DNS. Click OK, then Apply.
    In Safari, select
              Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. If you’re using another browser, empty the cache. Test. Any difference?
    Notes:
    1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the  Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
    2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

  • I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me

    I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me

    Have you tried repairing disk permissions : iTunes download error -45054

  • My ipad Apple ID is not working it's showing that can't connect to App Store please help me

    My Apple ID is suddenly not working it's showing can't connect to App Store. I am facing this problem from this morning & at the beginning it showed not trusted ip. Please help me 

    Same problem as well...getting very frustrated

  • MacBook Pro Can't connect to App Store

    Hi, All friend
    Please to help me about Macbook Pro can't connect to App Store.
    When i open App Store, So Message like this :
    One Moment Please.
    Connecting to the iTunes Store.
    Loading...
    I wait it for along time but can't not open it.
    What can i do it?
    Please to help me and give new advice to me.
    Thank you so much all friend

    HI ...
    Try here >  Can't connect to the iTunes Store

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