Why I can't create a folder in my passport ultra? I want to back up my files

My MAC is getting slower so I bought a 1 TG WD My Passport Ultra to free up some space.
But once installed, I can't create new folder in the external HD.
Please help.

Hi stphnora,
Welcome to the Support Communities!
If this is an iCloud account, you should be able to do it from the www.icloud.com website. The article below explains how:
iCloud: Organize messages into folders
http://support.apple.com/kb/PH2646
Cheers,
- Judy

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Can't create a folder

Can't create a folder is the message I get when using the extension manager CS4. Any help would be appreciated.

Hi Carl, I've been wrestling with this too and have made some progress. I'm running EM CS6 and am just installing some xml files (custom file info panel) via my mxi. Some of these xml files reside in folders that already exist and some reside in folders I'm creating with EM (or trying to ...). For example, in my file info panel folder I'm including a "loc" for my localized files.
Problem: EM says it installs the extension and even displays the correct version in EM, properly checks for updates as I have that set up. However, it doesn't actually deploy any files (it fails silently). This same behavior exists on windows XP as well as windows 7 and I've confirmed this isn't a permissions issue.
Conclusion: This seems directly related to folder creation. Absolutely no files deploy using a mxp but using the same mxi to generate a zxp I'm able to achieve partial success - only the files deployed to existing folders extract, any folders that need creating (and the files that go inside them) are ignored and I see references to create folder failures in the EM logs I pulled. I'll paste those below.
I hope you guys can fix / identify this quickly or perhaps give me a workaround as to how I may be able to continue to use the mxp format vs. zxp since my plugin(s) are CS4 compatible as well as CS5 & 6. Thanks!
Log File Snippet:
[DEBUG] Sat Jul 07 00:14:57 2012 [.111] (..\Control\OWLFrontController.cpp,95) ------------------AIR request To C++ Start-----------------------------------------------
[DEBUG] Sat Jul 07 00:14:57 2012 [.111] (..\Control\OWLFrontController.cpp,98) -Receive the request from AIR, Request name is externalRespondFromAIR
[DEBUG] Sat Jul 07 00:14:57 2012 [.111] (..\Control\OWLFrontController.cpp,118) -63
[DEBUG] Sat Jul 07 00:14:57 2012 [.111] (..\Control\OWLFrontController.cpp,118) -6
[DEBUG] Sat Jul 07 00:14:57 2012 [.111] (..\Control\OWLFrontController.cpp,142) -----------------AIR request To C++ End--------------------------------------------------
[DEBUG] Sat Jul 07 00:14:57 2012 [.111] (..\Control\OWLFrontController.cpp,165) -RequestId is63. It is a request used to unlock OK/Cancel
[ERROR] Sat Jul 07 00:14:57 2012 [.112] (..\MMFC\Source\MacrOS.cpp,4338) -CreateDirectory failed, error code = 5.
[ERROR] Sat Jul 07 00:14:57 2012 [.114] (..\MMFC\Source\MacrOS.cpp,4338) -CreateDirectory failed, error code = 5.
[ERROR] Sat Jul 07 00:14:57 2012 [.116] (..\MMFC\Source\MacrOS.cpp,4338) -CreateDirectory failed, error code = 5.
[ERROR] Sat Jul 07 00:14:57 2012 [.118] (..\MMFC\Source\MacrOS.cpp,4338) -CreateDirectory failed, error code = 5.
[ERROR] Sat Jul 07 00:14:57 2012 [.120] (..\MMFC\Source\MacrOS.cpp,4338) -CreateDirectory failed, error code = 5.
[DEBUG] Sat Jul 07 00:14:57 2012 [.133] (..\Control\OWLExtensionMgrUI.cpp,301) -Hide progress
[DEBUG] Sat Jul 07 00:14:57 2012 [.133] (..\Control\OWLFrontController.cpp,400) --------------------Request (C++ side To AIR part ) Start--------------------------
[DEBUG] Sat Jul 07 00:14:57 2012 [.133] (..\Control\OWLFrontController.cpp,403) -Method Name: airCallBack
[DEBUG] Sat Jul 07 00:14:57 2012 [.133] (..\Control\OWLFrontController.cpp,420) -63
[DEBUG] Sat Jul 07 00:14:57 2012 [.133] (..\Control\OWLFrontController.cpp,420) -9
[DEBUG] Sat Jul 07 00:14:57 2012 [.133] (..\Control\OWLFrontController.cpp,420) -100
[DEBUG] Sat Jul 07 00:14:57 2012 [.134] (..\Control\OWLFrontController.cpp,446) --------------------Request (C++ side To AIR part ) End---------------------------
[DEBUG] Sat Jul 07 00:14:57 2012 [.154] (..\Control\OWLExtensionMgrUI.cpp,301) -Hide progress
[DEBUG] Sat Jul 07 00:14:57 2012 [.154] (..\Control\OWLFrontController.cpp,400) --------------------Request (C++ side To AIR part ) Start--------------------------
[DEBUG] Sat Jul 07 00:14:57 2012 [.154] (..\Control\OWLFrontController.cpp,403) -Method Name: airCallBack
[DEBUG] Sat Jul 07 00:14:57 2012 [.155] (..\Control\OWLFrontController.cpp,420) -63
[DEBUG] Sat Jul 07 00:14:57 2012 [.155] (..\Control\OWLFrontController.cpp,420) -9
[DEBUG] Sat Jul 07 00:14:57 2012 [.155] (..\Control\OWLFrontController.cpp,420) -100
[DEBUG] Sat Jul 07 00:14:57 2012 [.155] (..\Control\OWLFrontController.cpp,446) --------------------Request (C++ side To AIR part ) End---------------------------
[DEBUG] Sat Jul 07 00:14:57 2012 [.155] (..\MacrExtensionManager.cpp,7293) -CMacrExtensionManager::InstallExtension(): non-rollback session, reset g_exitCode
[DEBUG] Sat Jul 07 00:14:57 2012 [.235] (..\DBWrapper.cpp,4291) -HandleSetForInstallExtension:+++ extId 3
[DEBUG] Sat Jul 07 00:14:57 2012 [.235] (..\DBWrapper.cpp,4320) -HandleSetForInstallExtension: extId 3, extName Popstar XMP Viewer, prodId 4
[DEBUG] Sat Jul 07 00:14:57 2012 [.353] (..\Control\OWLFrontController.cpp,400) --------------------Request (C++ side To AIR part ) Start--------------------------
[DEBUG] Sat Jul 07 00:14:57 2012 [.353] (..\Control\OWLFrontController.cpp,403) -Method Name: airCallBack
[DEBUG] Sat Jul 07 00:14:57 2012 [.353] (..\Control\OWLFrontController.cpp,420) -63
[DEBUG] Sat Jul 07 00:14:57 2012 [.353] (..\Control\OWLFrontController.cpp,420) -0
[DEBUG] Sat Jul 07 00:14:57 2012 [.353] (..\Control\OWLFrontController.cpp,420) -Flash CS6
[DEBUG] Sat Jul 07 00:14:57 2012 [.353] (..\Control\OWLFrontController.cpp,420) -XMP_Viewer.mxi
[DEBUG] Sat Jul 07 00:14:57 2012 [.353] (..\Control\OWLFrontController.cpp,446) --------------------Request (C++ side To AIR part ) End---------------------------
[DEBUG] Sat Jul 07 00:14:57 2012 [.375] (..\Control\OWLFrontController.cpp,95) ------------------AIR request To C++ Start-----------------------------------------------
[DEBUG] Sat Jul 07 00:14:57 2012 [.375] (..\Control\OWLFrontController.cpp,98) -Receive the request from AIR, Request name is airNotifyOperationBeginOrEnd
[DEBUG] Sat Jul 07 00:14:57 2012 [.375] (..\Control\OWLFrontController.cpp,118) -67
[DEBUG] Sat Jul 07 00:14:57 2012 [.375] (..\Control\OWLFrontController.cpp,118) -install
[DEBUG] Sat Jul 07 00:14:57 2012 [.375] (..\Control\OWLFrontController.cpp,118) -0
[DEBUG] Sat Jul 07 00:14:57 2012 [.375] (..\Control\OWLFrontController.cpp,118) -0
[DEBUG] Sat Jul 07 00:14:57 2012 [.375] (..\Control\OWLFrontController.cpp,142) -----------------AIR request To C++ End--------------------------------------------------
[DEBUG] Sat Jul 07 00:14:57 2012 [.576] (..\Control\OWLFrontController.cpp,95) ------------------AIR request To C++ Start-----------------------------------------------
[DEBUG] Sat Jul 07 00:14:57 2012 [.576] (..\Control\OWLFrontController.cpp,98) -Receive the request from AIR, Request name is externalPumpBridgeTalkMessage
[DEBUG] Sat Jul 07 00:14:57 2012 [.576] (..\Control\OWLFrontController.cpp,118) -pumpBridgeTalkMessage
[DEBUG] Sat Jul 07 00:14:57 2012 [.576] (..\Control\OWLFrontController.cpp,142) -----------------AIR request To C++ End--------------------------------------------------

Can we create a folder in one desktop without sharing that folder in other desktop in mac?

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The installer can't create the folder '/var/folders/jp Mac Pro, Mac OS X (10.7.5)

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import java.io.*;
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thanks all ^_^

import java.io.*;
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Dear experts,
I am in standalone scenario in SRM 7.03.
But why I can not create PO confirmation?
Please help on this.
Regards,
Hayashi.

Wendy ,
Thank you for your previous reply.
While, I am afraid I have to ask you more.
Why I can not create the PO confirmation ?
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Can't create new folder to Applications in standard account

Hi.
As I have two accounts one admin account and other standard account and last time it didn’t work in both.
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This fixed the problem.
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I think either way should work OK - it's less of a security risk to use a standard account for "everything", including web browsing, but I confess I don't myself do this. You would again have to authenticate with an admin username/password if you do download and install from the standard account.
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--------------------

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Hi, it's important to Repair the Disk, or at least Verify Disk before Repairing Permissions.
Also, how much free space is on your Hard Drive?
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Why I can't create a folder in my passport ultra? I want to back up my files

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