Why I can't purchase gems for my clash and clan

I had purchased a few time before,was ok ,now I wan to  make a purchase , come out with a  message,please complete my transaction in iTunes support

To Contact iTunes Support...
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • TS1702 Hi, I can not purchase gems in app Clash of clan, Help me please

    Hi
    My name is Tung, I from Vietnam. I used visa card of Agribank and it is my card, my idevice is new iPad
    I buy app of appstore on my ipad  no problem but can't purchases in-app ( can not purchase gems in game Clash of clan"  because I see pop-up  "Your purchase could not be completed. For assistance, contact Itunes Support"
    I hoped that your reply will arrive soon and my problem can be fixed by you or you can guide me how to fix it.
    Thanks  and sorry for my English so bad

    o0aime0o wrote:
    ... but can't purchases in-app ( can not purchase gems in game Clash of clan"  because I see pop-up  "Your purchase could not be completed. For assistance, contact Itunes Support"
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS3297 Why I can't purchase point in games (clash of clans)

    Why I can't purchase point in games (clash of clans)
    That show unable to purchase
    (This item is for an app that was purchased by different apple id.
    To buy this item with this apple id you must first purchase the app)
    But this app is free ,this game is free

    What account was it downloaded with ? Whether or not an app is free you can only make in-app purchases using the same account that downloaded it. As it is free you could delete it (which will remove your game settings/progress) and re-download it with your own account

  • HT3702 Why i can not buy gems in game clash of clans by my credit card

    Why i can not by the gems in game clash of clan by my credit card

    What happens when you try to buy them ? If you are getting a message to contact iTunes support then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I can't purchase gems in game Clash of clans

    Please fix my problem
    --------DO NOT DELETE!--------
    UTC Time: 2013-10-16 09:57:35
    Game: Clash of Clans
    Version: 5.2.2
    PlayerID: 2-1987755(911)
    Category: Purchasing Issue
    Language: EN
    Device Type: iPhone5,1
    OS Version: 7.0.2
    Sent from my iPhone

    What is the problem e.g does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • I'm playing clash of clan game now,why I can't purchase gem?The bank staff told me my credit card is no problem,he ask me contact apple iTunes support.

    I'm playing clash of clan game now,why I can't purchase gem?The bank staff told me my credit card is no problem,he ask me contact apple iTunes support.

    If you are getting a message to contact iTunes Support when you try to buy them then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem when you try to buy them ... ?

  • HT1918 I am unable purchase content from the iTunes Store. I play Clash of clan game. I can not buy GEMS in the clash of clan game by my account.

    I am unable purchase content from the iTunes Store. I play Clash of clan game. I can not buy GEMS in the clash of clan game by my account.

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (on these forum we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • TS1292 i can't buy gem in a clash of clans!!!!! why?!

    i can't buy gem in a clash of clans!!!!! why?!

    What happens when you try ? If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If you are having a different problem then some info as to what happens would help.

  • I would like to buy my boyfriend the iphone 5. He has an upgrade - but can I purchase it for Christmas now and get money back when he activates and uses his upgrade?

    I would like to buy my boyfriend the iphone 5. He has an upgrade - but can I purchase it for Christmas now and get money back when he activates and uses his upgrade?

    Or purchase an Apple Gift Card for him to use to get a phone at Apple after Christmas. He gets the card as the Christmas gift and can go get the phone himself. It would cost you the same amount of money.

  • Please help me I can't buy gems at game clash of clan

    Please help me I can't buy gems at game clash of clan,but I can buy another game,the message when I buy gems "your purchase could not be completed",
    thank you for your help

    What happens when you try to buy them ? If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT4009 Purchasing gems on the clash of clans game.  It tells me to contact customer support   This happens a lot  and support takes the block off my account  and everything works fine. Looking forward to y'all resolving my issue   Ryan Hinger

    Purchasing gems on the clash of clans game.  It tells me to contact customer support   This happens a lot  and support takes the block off my account  and everything works fine. Looking forward to y'all resolving my issue   Ryan Hinger

    If you are getting a message to contact iTunes support then only they can help you (these are user-to-user forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT1933 My iPod touch is unable to purchase gems in the clash of clans app. My iTunes account works and the billing address is correct. Help please

    My iPod touch is unable to purchase gems in the clash of clans app. My iTunes account works and the billing address is correct. Help please

    It says purchase can't be completed

  • HT203167 how can i purchase agems from game clash of clans

    how can i purchase agems from game clsh of clans ok

    how can i purchase agems from game clash of clans'

  • How can to purchase agems from game clash of clans

    how can to purchase agems from game clash of clans

    If you're having issues you should contact the app developer. There seems to be something difficult about in app purchases for this game since we see threads here nearly daily. 
    If the app developer can't help you you can contact iTunes support (there's a link on the 'contact us' page link you see in the lower right corner of this page).

  • I have purchased bag of gems for game clash of clans. My credit card was charged twice but i did not receive any bag of gems

    I have purchased bag of gems for $9.99 in game clash of clans. I saw the message ithat the order is not completed, i did it again, my credit card was charged twice but i did not receive any bag of gems. Please advise

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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