Why I can't sign in my iTunes store?

I can't sign in to my iTunes store to download apps or upgrade

What message does iTunes give ya?
This Apple article will probably help you fix the problem -> iTunes: Advanced iTunes Store troubleshooting

Similar Messages

  • Why I can't buy on american iTunes Store if I'm canadian ?

    Hi,
    I tried to purchase on american iTunes Store and I'm a canadian. But Itunes send me to the canadian iTunes store...
    but it doesn't have the movie I want on the american...
    Why I can't buy on american iTunes Store if I'm canadian ?
    François

    Sorry... But... You cannot use other countries itunes stores.
    You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country..
    iTunes Store Terms of Service
    http://www.apple.com/legal/itunes/us/terms.html#SERVICE

  • I can't sign into the itunes store using the 3G network?

    I can't sign into the itunes store using the 3G network?
    I keep getting the error "Can't connect to the iTunes Store"
    This also makes it impossible for me to use itunes match with the 3G network.

    I've got this as well and it seems to have affected only the Music and Home pages - do a search in the search bar and you will get to the films etc. Looks like somone goofed! If anyone from Apple checks this out, mine is the UK store. Home page and Music pages only affected.

  • HT4539 I can't sign in to iTunes store, it says my apple id has not yet been used before the iTunes store? How is that?

    I can't sign in to iTunes store? It says my apple Id has not been used by the iTunes store?  Can anybody knows about this matter?

    Go view your account and make sure you have a valid payment method in your account.

  • Can't sign in to Itunes Store

    I've gone through all the boards and have tried nearly every suggestion, But I still can't connect. Help.
    1)I've been connected to itunes for 5 years with this pc. Downloaded songs a couple months ago.
    2)Nothing changed on PC. All firewalls diabled, internet options correct. Etc.
    3)Diagnostics show connections fine.
    4)Can sign in account on internet.
    Here's diagnostics.
    Microsoft Windows 2000 Professional Service Pack 4 (Build 2195)
    iTunes 7.3.2.6
    Current user is an administrator.
    Network Adapter Information
    Adapter Name: {1847ACA8-381F-4ED0-B117-C712C493C57F}
    Description: VIA Rhine II Fast Ethernet Adapter
    IP Address: 192.168.1.100
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Mon May 31 10:57:49 2010
    Lease Expires: Tue Jun 01 10:57:49 2010
    DNS Servers: 204.111.1.36
    204.111.1.35
    Network Connection Information
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Message was edited by: jls223

    Hi Negravera,
    For error 50 in the iTunes Store, take a look at the articles below. It will have you look at any security software to make sure that iTunes is not blocked to access the internet. You also try to access the websites listed to check against as well. 
    iTunes Store: "Error (-50)" when downloading purchased content
    https://support.apple.com/en-us/HT203200
    Can't connect to the iTunes Store
    https://support.apple.com/en-us/HT201400
    Take it easy,
    -Norm G.

  • TS1424 Can't sign into the iTunes store because of "unknown error", but my password and email is correct

    That's basically it
    I have the right info, but it just says "Unknown Error"
    I can sign into the apple website alright, just not the store

    i think what i did was instead of clicking the little button that has your email to sign into your account, i instead clicked "redeem" on the iTunes store homepage ((cause i wanted to redeem an itunes gift card)) which asked me to sign in, but that time my details worked?? idk but yeah if you try that it might work!

  • TS1717 Why I can't access to my iTunes store in my windows 8.1pc and a 64-bit iTunes???

    I recently installed a 64-bit iTunes cos I'm using a 64-bit OS.But after I installed it in my windows8.1 pc,I can't access my iTunes store anymore.A message just keep on poped out,which says:iTunes has stopped working,a problem caused the program to stop working correctly.Windows will close the program and notify you if a solution is available.Can anyone pls help me???=(

    Do other apps connect to the internet on the iPad ? If they do then have you tried logging out and back into the account on it (Settings > iTunes & App Store), disconnecting and reconnecting to your network, and/or tried a soft-reset ?

  • Can't sign into the iTunes Store.

    Bought a new computer with Windows 7, installed iTunes today and wanted to log into my Apple account in the iTunes Store but it kept giving me this-
    'We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.'
    I have no idea what this particular message relates to... network connection? Apple ID problem? I'm not sure. I've tried restarting my computer and simply restarting iTunes itself but it hasn't done anything. Anyway, I'm at a loss as to what I should do now! Any help to offer? I just want to sign into my account to download songs I've purchased, since the music's been wiped from my phone now because I synced it to the new computer.
    I don't know if this is needed but my computer is an Alienware X51 R2.
    http://www.dell.com/uk/p/alienware-x51-r2/pd

    I was having the same issue ... unfortunately my fix may not help you as I am using a mac but I followed an apple support recommendation from this webpage http://support.apple.com/kb/TS1368?viewlocale=en_US&locale=en_US which under the "Troubleshooting on a Mac" said "You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Click here to find out how to use Keychain First Aid to resolve any issues with your keychain" I repaired my keychain and miraculously I was able to log in to itunes again. There is also a page link there "trouble shooting for windows" so there could be something there that might help which is equivilent to the mac keychain?  Hope this works for you too!

  • HT4009 why i can't buy apps in Itunes store?

    Dear Sir or Madam
    I am writing to you about a problem i have in my iphone. The probleam is i can't buy anything from the app store or buy anything in apps games for example coins and also i am reciving an error text saying can't (Your purchase culdn't be completed, contact Itunes Store support to complet this transaction)
    for more information pleas contact me
    <Email Edited By Host>

    You should do exactly what it told you to do.
    Contact itunes support.
    We are all iphone users just like you.
    You should not leave your e-mail address on a public forum.
    http://www.apple.com/support/itunes/contact/

  • Can't Sign In to iTunes Store or YouTube

    Have two AppleTV's...an old one that is now in my bedroom and a new one for the living room. The old one works fine. But I'm trying to log in to YouTube and the iTunes Store and it says the username or password is wrong for each...I've tried over and over, but no luck. I even updated to the latest 2.3 and still nothing.
    Seems wierd that it would be two accounts, but I'm inputing everything correctly. Even tried using my iPhone to do the typing. But again, no luck.
    Any idea's?

    I have the AppleTV working again with Flickr, Podcasts, iTunes store etc.
    What appears to be happening (just my theory) is that during the update the network settings
    are being rolled back to a prior configuration. In my case the AppleTV was connecting to the
    correct basestation, with the correct password, but was using an IP GW & Netmask from an old
    config of months ago. Remember, the AppleTV was working moments before the upgrade.
    If someone else is having this issue, I would do something like this:
    1) Reset your Apple TV (not a factory reset, just a soft reset) ;
    2) Reset your base (again, not factory just soft reset) ;
    3) Select your base again & key in the password ;
    4) Key in your IP details again ;
    [ The Apple TV should be working at this point ]
    If not ...
    5) Check on your base the AppleTV is connected. I.E. that the MAC is accepted,
    the correct password being supplied etc.
    6) Check the AppleTV says its connected to your base
    7) Test if you can route locally over your LAN (IE can you access a local iTunes share?)
    if so, its possibly a routing or DNS issue
    8) Check independently the network base is working & check the DNS.
    Justin

  • Can't sign in to iTunes Store on Apple TV.  Error message states Apple ID not recognized but the ID is the same as when I log into iTunes on my PC.  Any suggestions?

    When I try to log in to the iTunes Store on my Apple TV I get an error message that says the Apple ID isn't recognized or password is incorrect.  It matches what I use for logging into iTunes from my PC, any suggestions?

    It's a straightforward port-forwarding issue.
    You need to forward ports to the internal ip address of your apple tv as follows:
    TCP 123
    TCP 3689
    UDP 5353
    TCP 80
    TCP 4343
    TCP 53
    This may also solve other problems you may have with homesharing...

  • TS2972 apple tv can't sign in to iTunes Store until the network time has been set. this is an Apple generated message. what does it mean? how can i fix it? very very very simple questions but there is no reasonable answer from Apple anywhere on the intern

    this is an apple generated message. simple!
    what does it mean? so far no one at apple has a clue.
    how do i fix it? nothing even begins to address this issue so far. generalities about system setup show a lack of respect for customers. yes my system is plugged in and i have reset and rebooted and rechecked everything. i need help because this a real problem that needs a real solution, not more platitudes.
    help please, not more wasting of my time. i have spent an entire afternoon on this already.

    this is exactly the kind of response i expected, almost begged support to please not do this to me and yet there it is another meaningless, non helpful, standard template response to restart my apple tv.
    this does NOT work which is why i am contacting you. i have tried all suggestions about unplugging and restarting and nothing works.
    i live in an apartment and logon to the provided wifi wireless. so i do not have access to a router. however, management says they have talked with their provider and have been assured that the required ports are available.
    remember all the jokes about how bad windows was because the solution was always to re boot. funny huh? how is apple any different.
    i have been to the local apple care store and they are clueless, too.
    should we just end it here and you admit that i will not be getting any support from apple on this one? i got the ipad because my kids were such big fans. it is difficult for me to share their enthusiasm.
    at this point i am just curious about how you say you cannot support your own product so i can complete my file on this contact.
    thanks...sorry it was you who got this problem..

  • Can't sign into to itunes store

    has anybody else gotten the error 5002 recently when trying to sign in? any suggestions how to sign in without this error occuring?

    http://discussions.apple.com/thread.jspa?threadID=805011&tstart=0
    http://discussions.apple.com/thread.jspa?threadID=948733&tstart=0
    Watch these for updates, you're by far not the only one with the problem.
    G'Luck!

  • HT5622 why i can't sign in with my apple id on itunes though i got confirmation by email.

    why i can't sign in to itunes store to download free apps with my apple id although i registered successfully and got email verification !!! ?
    please help

    (A) Try a reset:
    1. Hold the Sleep and Home button down (together) for about 10 seconds
    2. Until you see the Apple logo (very important)
    (B) If reset doesn't work Reset All Settings
    Settings>General>Reset>Reset All Settings

  • I can't connect to the iTunes Store in my sons iPad, every other apple device we have is working fine. Internet is working also, what should I do?

    Can anyone help me figure out why I can't connect to the iTunes Store through my iPad? My iPhone and iPod touch and computer are working just fine

    Do other apps connect to the internet on the iPad ? If they do then have you tried logging out and back into the account on it (Settings > iTunes & App Store), disconnecting and reconnecting to your network, and/or tried a soft-reset ?

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