Why I cannot connect iTunes Store in the COC?

I cannot purchase items in the game COC, it show me that I cannot connect to iTunes Store. How to fix it?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can’t connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Similar Messages

  • Iam getting an error cannot connect itunes store

    i cant connect itunes in my iphone 4s..iam getting an error "cannot connect itunes store".i can able to use app store in my phone..iam using wifi connection..whats the problem with my phone..i disabled restrictions in settings..but still i cant access itunes store.

    Try this:
    Open up multitasking by pressing the home button twice.
    A band of apps should appear at the bottom.
    Then tap and hold the iTunes app. Close it with the red x and then reopen.

  • Cannot connect iTunes store in my ipad2

    I have problem cannot connect iTunes store in my iPad..please help me.

    Close All Open Apps... Sign Out of your Account...  Perform a Reset... Try again...
    Reset
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • TS1368 cannot connect itune store after update ios 6

    cannot connect itune store after update ios 6

    Hello Dannard Lee,
    It sounds like you aren't able to connect to the iTunes Store, or update your device to iOS 8. I would use the troubleshooting from the following article to help troubleshoot the issue, and it seems to be they may be related to one another:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Why i cant connect iTunes Store but Internet can connect?

    Why i cant connect iTunes Store but Internet can connect?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • "Ipad cannot connect itunes store"

    My ipad2 cannot connect itunes store for about 1 week even signed out and reset network setting and also date and time setting,what should i do?

    Hi Mahshid1989!
    Here is an article for you about troubleshooting this issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Help! I cannot connect Itunes store after my ipad 1 use ios5! Does anyone have a similar problem?

    help! I cannot connect Itunes store after my ipad 1 use ios5! Does anyone have a similar problem?

    Same :(
    Do you have any problem with apps? I can download or update apps without problem. Also no problem with podcasts, but no music, no video or movie: cannot connect to iTunes Store :(

  • Cannot connect itunes store

    New iphone 5, but I cannot get any apps.  Error message comes up "Cannot connect to itunes store"  I tried switching the date as mentioned in previous post. Does anyone have a suggestion?  Thanks...

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • IPhone4 say 'cannot connect itunes store' when downloading updates

    I have tried updating my apps, it enter the password which it accepts, the apps then show the loading bars on the bottom of the icons, about 5 secs later i get a pop up notification saying 'cannot connect to iTunes store'.
    I have tried updating via iTunes on my Macbook Pro too, it says 76 app updates available. However, when i click update 76 apps it then says 'No updates are available, to check for updates with another Apple ID please sign in with that Apple ID.
    I know the apps are related to the ID i am signed in as becasue i right click them and go to 'get info' and they are associated with the account im signed in as.
    This is very frustrating!! Any help appreciated!

    Here's Apple's knowledge base article on this subject.  Hope it helps.
    http://support.apple.com/kb/TS1368

  • Cannot Connect itunes store on my new ipad

    Hi I have recently purchased a new ipad 4g. I can access to app store however i cannot access to the itunes store since i have purchases. Do you have any idea?

    HI..
    Try this support article KorayC >  Can't connect to the iTunes Store

  • TS1368 Cannot connect Itunes Store

    Actually, this problems also happens when your Time and Date is not right. To solve this, just go "Settings" ==> "Date & Time" and set on "Set Automatically"

    Can't connect to iTunes, and there's about 200 threads about the same issue, clearly it's an Apple issue.
    Microsoft Windows 7 x64 Enterprise Edition Service Pack 1 (Build 7601)
    To Be Filled By O.E.M. To Be Filled By O.E.M.
    iTunes 11.0.2.26
    QuickTime not available
    FairPlay 2.3.31
    Apple Application Support 2.3.3
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.1.0.13
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 00E2B4C00C634E30
    Current user is an administrator.
    The current local date and time is 2013-04-14 20:22:15.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Advanced Micro Devices, Inc., ATI Radeon HD 5700 Series
    ATI Technologies Inc., ATI Radeon HD 4250
    NVIDIA, NVIDIA GeForce GTX 660 Ti
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.0.2.26 (x64) is currently running.
    iTunesHelper 11.0.2.26 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {02F68406-7E12-434D-95D4-4413FDAD574D}
    Description:          Realtek PCIe GBE Family Controller #2
    IP Address:          192.168.0.109
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.0.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.0.1
    Lease Obtained:          Sat Apr 13 04:34:52 2013
    Lease Expires:          Sat Apr 13 04:34:51 2013
    DNS Servers:          192.168.0.1
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    Last successful iTunes Store access was 2013-03-04 02:29:34.

  • When i run itunes in iphone 5 - it show "cannot connect iTunes store "

    when i run iTunes and Music in our new iphone 5 - it show same message "Cannot connenct to iTunes Store".
    pls help us.

    Here's Apple's knowledge base article on this subject.  Hope it helps.
    http://support.apple.com/kb/TS1368

  • I cannot connect itune store or App Store

    whyyyyyyyyyyy  i have not jailbreak,,, i wait 12 hour for connect

    Asssuming that you can connect to the internet try a couple of basic things.
    Restart your iPad by holding down on the sleep button until the red slider appears and then slide to shut off. Then press the sleep button again and wait for the Apple logo to appear - let go of the button.
    Reset your iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple logo appears - ignore the red slider - let go of the buttons.
    See if you can connect to either or both now.

  • Cannot connect to the iTunes store. The network connection was reset.

    My iTunes has been messed up since August 17th. I am getting the error message; "Cannot connect to the iTunes Store. The network connection was reset. Make sure your network connection is active and try again." I am having no issues connecting to the internet or even receiving my podcasts. It just won't download my TV shows or let me shop. I have contacted Hewlett Pack. about this and iTunes/apple. No one seems to have an answer for me. I have disabled my firewalls, norton, done msconfig, allowed iTunes, everything. I am very frustrated and so are others that seem to be having this same problem. We need a genius!! Please help!

    I suspect a location-driven problem here. I live in SHanghai, China - as does the poster above! I have this problem on three different computers using three different ISPs.
    Anybody got a suggestion? Tried firewalls, turning off virus production, reinstalling iTunes, putting phobos.apple.com and such in the permitted list, all sorts of stuff, to no avail. And Apple help support just bounces me around - I've interacted via email with three people, finally graduated to a real person, and they sent me back to email when the usual "reboot your machine and reinstall iTunes, then turn off virus protection" didn't work.
    Bill Parr
    [email protected]

  • TS3297 I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!

    I can connect to the itunes store through the itunes store app, but when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
    I've turned my iPad off, then on again, I've logged out of iTunes, and logged back in, I've updated my credit card information, but nothing seems to be working. Is this a problem within the app?

    toshiro-99 wrote:
    when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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