Why I cannot disable the security passcode on my iphone the option is not available?

why I cannot disable the security passcode on my iphone the option is not available?

I have the same issue.  I don't have, or have never had any Exchange account on the ipad.  A simple yahoo email accout is the only one on it.   I have turned off all restrictions, and restarted several times.  Have yet to reset or restore, would just like to get rid of the passcode, but I can't......Thanks for any advice.

Similar Messages

  • TS1646 'In the Payment Method section, choose None'  this option is not available

    'In the Payment Method section, choose None'  this option is not available

    See here:
    http://support.apple.com/kb/ht2534
    You need to follow the steps in that article exactly, in particular:
    You must download and install a free app.
    In the pop-up window, click Create Apple ID.

  • How to disable the security code and use only the Touch ID

    how to disable the security code and use only the Touch ID

    You can't use Touch ID without a passcode.
    http://support.apple.com/kb/HT5883

  • HT4623 i put the wrong passcode on my iphone now is locked how can i unlocke it

    i put the wrong passcode on my iphone now is locked how can i unlocke it

    If You Are Locked Out Or Have Forgotten Your Passcode
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS- Understanding passcodes
    A Complete Guide to Recover Your iDevice if You Forget Your Passcode
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup.
    If you can not restore your device then you will need to go to recovery mode.
    Placing your device into recovery mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
         1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
             of the cable connected to your computer's USB port.
         2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
             red slider appears, then slide the slider. Wait for the device to turn off.
              If you cannot turn off the device using the slider, press and hold the Sleep/Wake
              and Home buttons at the same time. When the device turns off, release the Sleep/Wake
              and Home buttons.
         3. While pressing and holding the Home button, reconnect the USB cable to the device.
             The device should turn on. Note: If you see the screen pictured below, let the device
             charge for at least ten minutes to ensure that the battery has some charge, and then
             start with step 2 again.
         4. Continue holding the Home button until you see the "Connect to iTunes" screen.
             When this screen appears you can release the Home button.
         5. If necessary, open iTunes. You should see the following "recovery mode" alert:
         6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • I can`t use apple store. my apple id needs my paswoord, to set the security questions, after I introduce the paswoord it askes for the paswoord again and again! it doesn`t work, and the paswoord is the right one. What can i do?

    i can`t use apple store. my apple id needs my paswoord, to set the security questions, after I introduce the paswoord it askes for the paswoord again and again! it doesn`t work, and the paswoord is the right one. What can i do?

    I have figured out already. Firstly please try:
    1) Installing iBooks on your iPhone via iTunes on PC/MAC
    2) Adjust the time of your iPhone to 6 months ahead (e.g. 2013 May)
    3) Close all apps currently running, clear Safari cache and history, sign out of Apple ID (Settings>iTunes & App Stores), reboot your device
    4) Open iBooks on your iPhone, download any 1 book
    5) System should prompt you to enter 3 security questions
    6) Enter your answer and click "Done" at bottom right part of your input keyboard (Do not press upper right button)
    7) Done!
    I cannot imagine the system has gone so stupid. Apple, please retify the problem ASAP.

  • The security question i dont no the answer and thereis no reset option

    hi i have proplem  the security question i dont no the answer and thereis no reset option

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Cannot open your default e-mail folder. Microsoft Exchange is not available. Either there are network problems or the Exchange computer is down for maintenance

    Windows Server 2012 R1 with Exchange 2013 SP1
    Windows XP SP3 with Outlook 2010 (14.0.4760.1000) computer is on the same network, but not a part of the domain. 
    When I try to configure Outlook profile for the user, I manually enter exchange server name and user name. 
    Check User button underlines server name and user name and profile gets created successfully.
    Once I try to open outlook for the user I get
    Cannot open your default e-mail folder. Microsoft Exchange is not available. Either there are network problems or the Exchange computer is down for maintenance
    If I search the content of the log files under
    X:\Program Files\Microsoft\Exchange Server\V15\Logging\RPC Client Access
    I can’t find any records indicating a connection attempt from the client’s IP or references to the version of the outlook used, however I can see a 3 way handshake followed by a 4 RCP packets and then 4 nspi bind requests and responses when outlook opens
    up and then connection is torn down.

    Windows Server 2012 R1 with Exchange 2013 SP1
    Windows XP SP3 with Outlook 2010 (14.0.4760.1000) computer is on the same network, but not a part of the domain. 
    Hi,
    That version of Outlook 2010 (14.0.4760.1000) is not supported with Exchange 2013 and will not be able to connect. It need to be on at least SP1 +
    Outlook 2010 November 2012 update (14.0.6126.5000)
    See: Exchange 2013 System Requirements -
    Client Support
    Martina Miskovic

  • Can you help me with problems from latest update of Safari and ITunes.  I can no longer delete cookies as I once did, because the security tab no longer displays the show cookies option. Can anyone please help?

    I can no longer show or delete cookies from my MacBook Pro, since installing the latest update of Safari and Itunes..  Previously, I went to the security tab and clicked on the show cookies option, then opted to delete..  That option has now diappeared and a completely different security tab appears.  The tab does not show a cookies option anywhere.
    Also, I can no longer see a list of my software applications without opening system profiler.
    Sure would appreciate your help.  Thanks.

    Safari's cookies is broken, either intentionally or it's a bug.
    You can search the forums for
    safari cookies lion
    and turn up plenty of threads.
    If you need control over your browser cookies and other aspects of your web browser, I suggest you install Firefox.
    https://www.mozilla.com/en-US/firefox/fx/

  • HT201363 i Want To Buy a Game On The phone but the security Questions i forgot and the Email

    I Have a Iphone 5c i Want To Buy a Game On The phone but the security Questions i forgot and the Email To Change Them i forgot can you please help me with the email i sent them To?
    <Edited by Host>

    Welcome to the user to User Technical Support Forum provided by Apple.
    Please do not post personal information on a Public Forum.
    I have requested the Hosts remove it for you.
    For your issue...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • HT2534 why isn't there 'None' in the payment method in my iphone? I could not skip it. Please help

    why isn't there 'None' in the payment method in my iphone? I could not skip the billing info. Please help

    yes, the display is different and the sequence is different too....
    until step 9
    in step 10, i saw only 3 cards, no paypal, no 'none'
    as long as i didnt key in credit card I can proceed and not to say about verification and so on..
    thanks

  • Firefox is not remembering passwords for sites that i visit regularly. Ihave checked the box "remember passwords for sites" in the security tab under tools, but the passwords are not being remembered when I return to the sites.

    Firefox is not remembering passwords for sites that i visit regularly. Ihave checked the box "remember passwords for sites" in the security tab under tools, but the passwords are not being remembered when I return to the sites. I am running v 3.6.18

    Websites remembering you and automatically log you in is stored in a cookie.
    * Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
    Make sure that you do not run Firefox in Private Browsing mode.
    * https://support.mozilla.com/kb/Private+Browsing
    * In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
    * Do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
    Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
    * http://kb.mozillazine.org/Cookies

  • Why are certain albums like ones from Tool or Ozzy era black sabbath not available in the U.S. store

    why are certain albums like ones from Tool or Ozzy era black sabbath not available in the U.S. store

    Also, in some cases the artist will not allow download sales, or insists on a download store selling complete albums only rather than offering individual tracks, something Apple resists. In any case, it's not by Apple's choice; it's by decision of the content owners.

  • Hi i need help please . when i want to buy app from store ask me the security question but i forgot the answer  so i need to the link to rest answer of security question

    hi
    i need help please . when i want to buy app from store ask me the security question
    but i forgot the answer
    so i need to the link to rest answer of security question

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • How can I change the security question because I forget the answers ?

    How can I change the security question because I forget the answers ?

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312

  • I am not able to open my itunes store account in my apple iphone.What is the security code? Where can i get the security code to fill in the form of apple itunes store account?

    iphone 4 32 gb
    version 7.1.2 (11D257)
    when i open the account itones store asks a security code. I purchased this device from another person. i dont know the security code to fill in the format.

    The security code is the Apple ID of the person who setup the account.  You will need to have the person you purchased the iPhone from remove their information from the iPhone.

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