Why i cannot get in the itunes store? Please help me
Why i cannot get in the itunes store? Please help me
Check your firewall to ensure that itunes and ituneshelper are allowed.
Check your internet settings.
Control Panel – Internet Options – Advanced
Check that SSL 3.0 and TLS 1.0 are checked.
Uncheck “Check for server certificate revocation (requires restart)”
Click okay
Similar Messages
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HT201304 why I cannot conect to the iTunes store with this iPad?
why I cannot conect to the iTunes store with this iPad?
when I want to download something, always show me " cannot connect to the intues store ? What I can do now ?Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
I downloaded the new version of iTunes, and now, I cannot get into the iTunes Store.
many thanks.
I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I use to be able to sign in to itunes store just fine but now I cannot get to the itunes store homepage?
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you. -
I cannot get into the iTunes store. I keep getting error message 0x80092013
I have spent hours trying to get into the iTunes store without success. Error message 0X80092013 keeps appearing. Someone has suggested maybe a driver is missing. Please help if you can. (I can get into the store using my laptop. I cannot get into it from my desktop.) I'm using Windows Vista.
many thanks.
I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I need help configuring my computer for the iTunes store. What can I do?
You don't have the iPad connected to the computer with the cable while you are trying to download apps on the iPad do you?
I'm running out of ideas here. Try this, reboot your iPad and then try again. If you are connected to the computer, disconnect the iPad first.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
I cannot get into the Itunes store. What do I do?
I been trying to log into the Itunes store and it keeps giving me a error code. What do I do?
What error code is that?
Try this,
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now. -
I cannot get into the Itunes store
Im trying to get the ITunes sore and it wont come up on my pc. Have tried downloading Itunes again. Twice
For WinXP SP2 and above, try this,
Close your iTunes,
Go to command Prompt -
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now. -
CANNOT get movies into itunes. PLEASE help!
okay, my mom has an old imac g4. round base, chrome stand and pivot swival screen. anyway, it was pretty out of date as far as software is concerned. i've since got it updated with tiger and the latest version of itunes. however, when i try to drag and drop movies into the itunes movies section, it doesn't allow it. on my intel imac, it lets me drag them in and drop. on this old imac, it won't let me. what do i need to do to get this working? i would greatly appreciate any help. i can't get the photos to sync either because her iphoto is out of date. the movies i have tried are mp4 and m4v movies that are successfully in itunes on my intel imac. thanks for any help!
I'm assuming this has to do with one of these things:
1) the old Mac. If you don't have USB 2.0, it may hesitate to even try to copy a gig or two of movie files (will take FOREVER).
2) Try Disc Utility and run Repair Permissions on the iMac G4. Restart. Try again.
3) Your movies may be Protected and cannot be copied to another computer if you purchased them via iTunes. -
I can't access the iTunes store - please help
Since Friday I have had problems accessing the iTunes site. Most times I connect eventually but the site then works extremely slowly. I have tried the IE Internet Options that someone else has suggested but it still doesn't work. Now I can't connect at all. Please can anyone help?
Cube 24x7 Windows XPi'm having the same problem too... i have sent a message off to apple and just got the response:
Dear Ian
I'm sorry to hear that you can't connect to the iTunes Music Store. Your experience using the iTunes Music Store is very important. I'll do everything I can to help you fix the connection issue quickly.
This article outlines the culprits that can cause a connection issue. Please try these solutions:
http://www.info.apple.com/kbnum/n300870
I hope one of these solutions helped you resolve the connection issue. In the rare event that these suggestions didn't help, please reply to this email with the following information:
1. Your complete billing address, for security purposes.
2. Whether you use a high-speed Internet connection, like a cable modem or DSL.
2. The name of your Internet Service Provider.
3. The error message iTunes displayed (if any) when you tried to connect.
4. Permission to reset your password, so we can investigate further.
Sincerely,
AaRon
The iTunes Music Store Team
http://www.apple.com/support/itunes/ww/
and after replying with this information i just got an automated email back apologising for the inconveniance.
I have music i want to get and i cant get to it -
My itunes wont connect to the itunes store please help
My itunes isnt connecting to my itunes store. i have internet but its just my itunes store not working.
Angloirish wrote:
As previously said I have an iPhone 4 which works fine when connecting and downloading the site using the WIFI router.
That's critical info. There is a router configuration that will allow regular computers to communicate but will block IOS (iPad/iPod/iPhone) communication. Good thing that I did not send you down that route.
Well, start witht the easy stuff. Power down the router, wait ten seconds and power it back up again.
If no good, go to the iPod Settings/WiFi and touch the ">" sign to the right of the router name. Touch "Forget this Network" and configure your WiFi from the beginning. -
Please help me create a apple id and send to this email [email protected]
Hi, just to let you know that i already solve my problem! I created a 2nd Apple ID when trying to download an app. Instead of registering with the app i already have i choose to make a new registation and so now i use 2 ID's, one without any payment options and other with the "None" payment option.
(I checkked someon's post that have made the same ...)
Bye
mph4, LX -
I have deleted the program and re installed numours times, also ran a full essential scan, spybot and malware byte scans with no results. Any ideas?
Nobody has had or has this problem? I have gone back and forth with itunes "help" people for 2 weeks with no "help" at all. I guess I am going to have to buy a non apple devise and shop @ amazon for my music.
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When i sign into itunes i cannot connect to the itunes store. Get error code 0x80092013
On my home computer, while in itunes, I cannot get into the itunes store. I get error code 0x80092013. I'm running Windows 7 ultimate if that means anything. Internet access is connected and running.
Hello Pwehrer,
We've an article that provides troubleshooting steps which can help restore iTunes' connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
I get a message that my ipad 2 and iphone 5 cannot connect to the itunes store when I try to sync a book to my book app. Although, when I click "store" both are able to access the itunes store. Why is this? Also I tried to open a book that was synced and a message that I did not have enough memory to load this book popped up--when I know that I have well over 40gb of memory left in my ipad and over 16gb left in my iphone. The message that I cannot connect to the itunes store is strange that it offers no option and I have to hit OK to get out and use my ipad or iphone.
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying
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Just recently my iPad started to get lazy on me I'll go on a website and it has trouble moving through the different applications within it. It has nothing to do with the wifi because it's doing it no matter what wifi it is using at the time?