Why i cannot install itune on windows 8.1?some dll required for this installation?
Thanks for your help.
Although you're getting a different error message, try the procedure from the following user tip:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems
Similar Messages
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I have windows 8 - 64 bit operating system. Successfuly downloaded the itunes 11. but when i press install this shows;
Can anyone help me out?
Thanks.Try the following user tip:
" ... A DLL required for this installation to complete could not be run ..." error messages when installing iTunes for Windows -
Cannot install iTunes on windows 7 64bit
Okay, I like so many cannot install iTunes on Windows 7 64bit.
Now Orginally I got a message saying something to the effect of:
There was a problem with the install you do not have permission for something...
Through some investigating my iTunes was being installed and removing all my permissions to view and/or modify files within that folder. Even if I was logged in as admin and installed as admin all the permissions would simply block me out.
This kind of had a familar feeling as in the last few versions of iTunes I had to run as admin just to open it (this is really annoying by the way)
So I searched the net and many people were saying to uninstall everything "Apple" and try again. So I did that. Now I have this new message:
there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
And again I scoured the internet for a way to fix this. I apparently am supposed to goto Control Pannel/Programs and Features and select Apple Software Update and select repair. The problem is that no longer exists in my programs list since I removed it in the earlier step. iTunes still refuses to install spitting out the same error forever. I tried the Microsoft "fix it" tool which is supposed to remove the Apple Software Update incomplete uninstall (which is apparently the whole problem) but it doesn't show up in the list for "fixing".
I am at a loss. Why doesn't Apple fix this. I cannot update my iPhone to the latest software in fear I may need to restore it. With no iTunes that is impossible. I cannot change any of my music or do anything until this is resolved. If/when iPhone 5 comes out I cannot get it either unless this issue is taken care of somhow.
I searched for an installer for just the Apple Software Update program But it seems to not exist as a standalone thing (it would be useful if it were though). If it were perhaps I could install it again and then successfully remove/repair it and iTunes might install finally.
Now I have had previous versions of iTunes working perfectly fine. I do not recall which version I was using before I tried to update and fell into this abyss however.Yes b noir. I've tried running just "iTunes64.msi" from the command-line and while it didn't produce the same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vender." it produced a different error in bold-type "iTunes Installer Completed" then "The installer encountered errors before iTunes could be configured...Errors occurred during installation. Your system has not been modified...Please run the installer again, or click Finish to exit". However, I discovered a wealth of options from the Windows Installer to try after typing "iTunes64.msi passive"...So I'll experiment some more when I have time.
P.S. I'm becoming more convinced that Apple is putting new software out there to get it debugged which was a trick that MicroSoft always seemed to do:-)
=============================
Windows ® Installer. V 5.0.7601.17514
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Indepe
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I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).
I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).
I have uninstalled and reinstalled a few times but with no luck. Does anyone have another option?For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the above steps haven't helped try installing:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for a 32-bit core program, similar to previous 64-bit releases of iTunes.
Or roll back to:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
as appropriate.
tt2 -
I run Windows 7 Home Premium on an HP Pavilion dv6. I cannot install iTunes or QuickTime. Can you help me with this?
Hello raadabdaun,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues installing iTunes for Windows. The following article provides the most relevant information and troubleshooting steps:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
Cannot install itunes on windows v8.1 64 bit
Cannot install iTunes on Windows v8.1 64 bit.
The old blue iTunes worked fine on my pc, then along came the new red iTunes, which initially refused to install from an auto-update notification, saying it didn't have permission to access one of its own folders (self access to all its other folders was ok).
I then tried a manual download and install as suggested by the auto-update failure dialogue and that was exactly the same - failed at the last hurdle and had to reset itself.
I then tried download and install from iTunes site and this installed without problem, but the application will not open, neither from the desktop icon with user or admin rights, nor from a direct open or run as admin from the iTunes folder .exe file.
I have tried a repair install and an aggressive uninstall to ensure any TSR components are purged followed by a clean install - no difference.
My other pc is no problem and iTunes installed and runs on there fine, so it must be a configuration problem on this pc only.
I disabled my antivirus and malware detection during the install and made an exception for iTunes, to no effect.
When selecting the app I get a blue circle for a few seconds then nothing, no dialogue or notification of problems.
Any suggestions welcomed. -
I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!
Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Can't install itunes - "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run."
Using Windows 7Hi Acedrvr48,
I found an article that explains steps to take if you are having trouble installing iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
I hope this helps!
- Ari -
I keep getting this error message that says "There is a problem with this windows intaller packaage.a program required for this install to complete could not be run.contact ur support personnel or package vendor" what does it mean? and how do i fix it?
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Error 1335. The cabinet file 'iTunes.cab' required for this installation is
Ah! Please help! I am freaking out because I can not download the new iTunes becasue I get this message...
"Error 1335. The cabinet file 'iTunes.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with the package"
I am trying to download it directly from the site because I tried to play this song in my iTunes and it said it would not play unless I updated my iTunes.. So it took me to the iTunes website and I download it, save the iTunes Setup to my desktop and try to finish downloading or setting it up and at the end I get that message...
What the deuce? Please please please help.
Dominique.
Toshiba... Windows XP ProSearch your hard drive for that file, 'iTunes.cab', and delete it. It's corrupted, no good.
Then try to install iTunes again. -
Error: the cabinet file required for this installation is corrupt and cannot be used.
Hi, ive recently just built a brand new computer and purchased windows 7 64 bit. the system runs fine except for the fact that i cannot install any games (these include command and conquer 4, red alert 3 and sims 3. i go to install and partway through it stops with a message saying:
"the cabinet file 'name.cab' required for this installation is corrupt and cannot be used. this could indicate a network error, an error reading from the CD ROM, or a problem with this package."
At first i suspectd a faulty cd rom drive, but the same thing happend wen i tried it with another drive. i know the disks are fine because theyr new. iv searced online and tried things such as disabling the antivirus, going into command prompt and deleting the .....\SQMClient\DisabledSessions as administrator and anything else that was recommended, but it still cant seem to like cabinet files (btw when the installation stops it doesnt always stop on the same .cab as a previous attempt, sometimes it gets further through the installation than others). they install fine on other computes with windows 7 64bit.
Any help is appreciated! ThanxHi Dazattack, I suggest you check the following KB article first:
Error message during Office 2000 or Office XP installation: "Error 1335 - Cannot Copy Cab File Office1.cab"
http://support.microsoft.com/kb/314810
Note: Though it's for Office, some steps in the article can still be used in such scenario.
Meanwhile, can you install other applications that downloaded from the Internet ?
Sean Zhu - MSFT -
ERROR: The cabinet file 'Sql.cab' required for this installation is corrupt and cannot be used
As the title indicates, I'm having this error during installation. It occurs when I try to install
the "Management Studio" part of the program. I've tried a bunch of things like
copying to hard drive and installing, but to no avail. To isolate the problem, i've even tried removing Reporting services, since at the time of failure it seems to be trying to install/configure the Microsoft.Reporting Services dll.
Additionally, I have SQL Express installed (installed it separately, not as part of the SQL 2005 DVD), VS 2005, .NET Framework 2.0, SQL Management Studio Express CTP. Could the Management Studio Express be causing a problem?
Please note:
Although the error is about missing / corrupt Sql.cab, I have searched the entire dvd for the said file, but there is no file called Sql.cab on the dvd. Am I missing something?
Any solution would be greatly appreciated.
TIAI was installing SQLServer2014_Developer which I had just purchased as a 64bit iso download to VirtualBox Windows_10_64bit Instance that i had just created.
I got the following error about 90% through the SQLServer2014_Developer install:
>>> ===================================================================
>>> SQL Server 2014
>>> ===================================================================
>>> TITLE: Microsoft SQL Server 2014 Setup
>>> ------------------------------
>>> The following error has occurred:
>>> The cabinet file 'Sql.cab' required for this installation is corrupt and cannot be used.
>>> This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
>>> For help, click:
>>> h t t p ://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft%20SQL%20Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=0xDF039760%25401201%25401
>>> ------------------------------
A quick rerun of failed SQLServer2014_Developer install just for the Management_Tools and review of the SQLServer2014_Developer install logs
confirmed error still prelevant:
C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\...
>>> ...
>>> Detailed results:
>>> Feature: Management Tools - Complete
>>> Status: Failed: see logs for details
>>> Reason for failure: An error occurred for a dependency of the feature causing the setup process for the feature to fail.
>>> Next Step: Use the following information to resolve the error, and then try the setup process again.
>>> Component name: SQL Server Management Services
>>> Component error code: 1335
>>> Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150206_223659\sql_ssms_Cpu64_1.log
>>> Error description: The cabinet file 'Sql.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading
from the CD-ROM, or a problem with this package.
>>> Error help link: h t t p ://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sql_ssms.msi%40InstallFiles%401335
>>>
>>> Feature: Management Tools - Basic
>>> Status: Failed: see logs for details
>>> Reason for failure: An error occurred during the setup process of the feature.
>>> Next Step: Use the following information to resolve the error, and then try the setup process again.
>>> Component name: SQL Server Management Services
>>> Component error code: 1335
>>> Component log file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20150206_223659\sql_ssms_Cpu64_1.log
>>> Error description: The cabinet file 'Sql.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading
from the CD-ROM, or a problem with this package.
>>> Error help link: h t t p ://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.2000.8&EvtType=sql_ssms.msi%40InstallFiles%401335
>>> ...
Reading though the many Google hits going way back AD-2000/AD-2006/AD-2011/AD-2014 for various installs including SQLserver_2008/2012 etc
I noted that in the main there were x2 common themes.
1. Problem with corruption the original download.
--- Although I had not run the download checksum
--- I had previously just installed SQLServer2014_Developer successfully, so at the minute, I was confident downloads were ok.
--- Many hits mentioned this 'Sql.cab' file and 90% of the install had been successfull -
--- I figured the chances of us all having corruption of this one files were agaianst the odds and
--- probably re-downloading it would not fix this - but I kicked a re-download off anyhow .
While it was running ...
2. Network issue when installing - some of the hits asked if could be related to Virtual drives.
--- This struck a chord
--- I had downloaded the SQLServer2014 .iso to my host PC and then copied it onto one OneDrive so I could access it within the VirtualBox_Windows_10.
--- From within the VirtualBox_Windows_10 I had then used SetupVirtualCloneDrive5450.exe to mount the OneDrive SQLServer2014 .iso and then autorun the install.
What worked for me ...
--- I decided to
--- 1. Copy the same SQLServer2014 .iso that had failed to install x2 from OneDrive to the c:\ root of the VirtualBox_Windows_10.
--- 2. Remount the same SQLServer2014 .iso from c:\ again using SetupVirtualCloneDrive5450.exe.
--- 3. Re-run the SQLServer2014 install using the repair mode.
This time the [Maintenance] [Repair] install completed with all elements showing installed successfully.
Hope this helps
Andy -
I cannot install itunes on windows 8.1
I cannot install itunes on my Toshiba Laptop with windows 8.1. I kept getting error 7. So i removed all of the itunes files from my computer, and did everything the install troubleshooting page suggested, but it still will not install, but now instead of error 7, I am getting error 2.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Cannot install itunes on Windows 7 Windows Service Installer could not be accessed
I am having trouble installing itunes on Windows 7. I keep getting a message that says that Windows Installer Service could not be accessed. This is driving me crazy. Any help would be appreciated.
I managed to get iTunes downloaded, but now it won't install because it says a newer version of Quicktime is installed, and iTunes cannot proceed until that is uninstalled.
We're still making progress. That's damaged QuickTime installation configuration information (which also seems to be associated with some-though-not-all reports of your initial error).
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
I cannot install itunes on windows 7
I have been trying for some time now to install itunes on windows 7 so that I can put music on my ipod touch. I am told by the Apple shop that I must have itunes to put music on although when I first bought my Ipod touch (it is quite old) I was able to transfer from CDs very easily. Now that I have Windows 7, this seems to have changed. I do not particularly want Itunes but it seems I can get nowhere without it.
When I download Itunes I receive a messate "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your Support personnel or package vendor." I have looked at different messages and it seems quite a common problem although the Apple shop said they had never heard of it. However, none of the solutions suggested work for me. In fact one suggestion was to remove from the Control Panel all reference to Apple which I did but was unable to remove Apple Update when the same error message appeared.
Any suggestion would be gratefully received as the Ipod is becoming useless without some more music and I have an audiobook I wish to transfer from Windows Media also.You might have better luck if you posted in the iTunes form since you have an iTunes problem, not an iPod problem.
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