Why I cannot play a video in Photoshop Elements 12

I cannot play a video .mov file in Photoshop Elements 12

The Photoshop Elements Editor can't play video files. The Organizer can, but only if they are supported formats. Formats like AVI, MOV, and others are not true formats but containers. The video within them could be encoded by any one of a vast number of codecs. You can find out with the free utilities GSpot or MediaInfo (Google them). Certainly GoPro and MJPEG can cause problems for Elements.
For more help, once you know the format of your problem files, you'd be better off posting your question in the Premiere Elements forum.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

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I did some homework on your camera, and it appears to be recording H.264 video compression, Linear PCM Stereo, with a .mov file extension.
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