Why I cannot print a PDF with markups?

We use Acrobat Standard 7.0.8 and cannot print a PDF document form with markups. We found a "quick fix" to print it, which was to select in the print dialogue to print Document and Markups.
Question:
Because we've sent the form to our clients, they several have reported this about the form. Do you know why this would happen? Is it that they are using a different version of Adobe? Or what is the problem?
Joe

That's the way the application works. If you think the default should be to print the markups send a feature request to Adobe, but I doubt it will happen. You just need to explain to your clients how to do it. It's quite simple.

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