Why I cannot purchase I got money on my credit card I need solution ASAP
Hi I would like to know why I cannot purchase gems at clan of clash I have money on my card I need solution asap
If you would like help from these user-to-user forums then you will need to provide more information as to what your problem is e.g. what happens when you try to buy the gems ? If you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?
Similar Messages
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I am trying to find out about on line payment dates.
When I have made payments via my checking account, I am able to schedule those payments.
Today I made a credit card payment and was unable to schedule that payment for my due date.
I was charged today.
I don't understand why I can pre-schedule an e-check but not a credit card payment.Hey,
I think you will find that you have to have a debit/credit card stored on yur account regardless of whether your have iTunes Credit or want to purchase a free App. I don't know why, I assume its for ID verification or is part of the terms and conditions. I occasionally have to re-verify my credit card info even when just trying to run Update on one of my Apps or like I said downloading a free App.
If you need further clarification all you can do is contact iTunes Support:
https://expresslane.apple.com/ServiceOptionAction.action
Hope this helps. Andrew -
Why is itunes trying to charge money to my credit card when im not even buying anything?
my card is not being accepted to the account because itunes is charging money to my bank account how do i take the charged for the itunes away?
Contact iTunes Support
http://www.apple.com/support/itunes -
Why I cannot purchase apps form iTunes ,It always got purchases not completed,please contact ITunes supports.
This is a case for the iTunes Store Support:
1. Go to expresslane.apple.com
2. select 'itunes' and then 'itunes store' on the right
3. select a topic and a subject
4. click 'continue' and then 'email'
5. fill out the form and explain your situation
6. they will respond within 24 hours usually
Good luck
Stijn -
Why I cannot purchase videos with an English subtitles? I always stuck on movies which I want see on my iPad there are not much an English subtitles for Hard of Hearing and Deaf people?
"Why I cannot purchase videos with an English subtitles? "
You tell me. They are there and it will not let you purchase? or they simply do not sell them?
If they do not sell them, then this is why you cannot buy them. -
HT4009 Why I cannot purchase coin in my another device for game?
Why I cannot purchase coin in my another device for game?
We are fellow users here on these user-to-user forums, if you would like help then you will need to provide info as to what happens when you try to buy them e.g. does the 'buy' button not work ? Are you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
HT1937 Why I cannot purchase diamonds in hay day
Why I cannot purchase diamonds in hay day
No idea.
Hard to guess, as you provide no info at all. -
Why I cannot purchase smurfberries in smurfs village as long as my credit card and bank account are fine ?
Yoor post is very confusing. AOL's iPad magazine is called "Editions" and it's free. "The Daily" is put out by TheDailyHolding and is owned by Rupert Murdoch. You've already posted in another thread where the solution was given. Other people seem to have manged to get unsubscribed.
Best of luck. -
hi sir and mam! i dont used my credit card to buy games in iTunes why they =
take my money in my credit card.now come thousand dollars,what games for 99=
.99$?i dont understan your apple store do?its not safety to used credit in =
apple store,very dangerousThese are user-to-user forums, you are not talking to Apple here. Have you checked the purchase history on your account (Store > View My Account on yoru computer's iTunes), and have you (or anyone who access to your devices) made in-app purchases in apps and/or have you taken out any subscriptions in apps ? If not then you can contact iTunes support via this page and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
HT204088 How to know the rest of money in a credit card and the total of purchase amount?
How to know the rest of money in a credit card and the total of purchase amount?
What do you mean 'the rest of money in a credit card' ? All you can see on your purchase history is what you've bought, you can't see how things were billed nor the total amount that you've spent in the store - you will need to sum your purchases yourself to see the total.
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ast week I found records of purchases for 3 files using itunes, and left money for my credit card, do not make such purchases, what the **** is going on? itunes is not safe?
Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html -
I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do? I was told by a friend of mine that all i had to do was call apple support and i would be able to re start the secruity answers.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96653) -
Hi
I have redeemed an iTunes card and it shows £15 credit. I want to buy a film but it keeps trying to take money from my credit card not credit in iTunes
WHY? Help pleaseIf the film is more than 15 pounds, then it has to take the remainder from your cc.
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i just purchased songs.it got charged to my credit card before i put in my itunes gift card #. i wanted the purchase on my gift card
You do not have to remove anything in order to use your balance.
It will use the balance first.
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