Why I cannot save a pdf document to desktop--error 21--it will save to acrobat

Why am I unable to save a pdf doc. to desktop? I get error 21 message. This is a recent problem I was able to save to desktop for a year. I can save it to acrobat

Hi Edward,
This error occurs due to a problem in the Adobe Acrobat/Reader functionality used to display scanned documents and/or documents containing JP2K images.
We are aware of the issue. This issue was reported to us on other threads as well: Adobe Reader Error (21)
Regards,
Rave

Similar Messages

  • Why I cannot print a PDF with markups?

    We use Acrobat Standard 7.0.8 and cannot print a PDF document form with markups. We found a "quick fix" to print it, which was to select in the print dialogue to print Document and Markups.
    Question:
    Because we've sent the form to our clients, they several have reported this about the form. Do you know why this would happen? Is it that they are using a different version of Adobe? Or what is the problem?
    Joe

    That's the way the application works. If you think the default should be to print the markups send a feature request to Adobe, but I doubt it will happen. You just need to explain to your clients how to do it. It's quite simple.

  • I have the latest version of Adobe Reader. However I cannot open a PDF document online. I was always able to do this on the particular website. What can I do please?

    I have the latest version of Acrobat Reader. However I cannot open a PDF document online. I was always able to do this on the particular website. What can I do please?

    What is your operating system?  Browser?  Reader version?
    What exactly means "cannot"?

  • Why i cannot open a PDF file even with abobe 9

    why i cannot open a PDF file even with abobe 9

    Please supply screen shot when it is asking for updates. (Do not send as email, use CAMERA icon). This is important, there are many fake updates.

  • I cannot print adobe pdf documents as it is password protected. I forgot my password. How do I fix this problem?

    I cannot print adobe pdf documents. Password protected. How do I fix this problem?

    You'll need to remember it or recreate the PDF from the original file.
    If there were an easy way to get around that, passwords wouldn't be worth much.

  • Why i cannot save title as a template. Especially subtitles template.

    Why i cannot  save title as a template. Especially subtitles template.

    Depends on which version of the program you're using, of course. But you CAN set a font style and size and your default in most versions of the program.

  • I cannot get my pdf documents to print for me how can I make them print

    I cannot get a pdf document to print off of my computer.  It wants to go to be saved to my files and then if I try to print it comes up blank.  Can you help me?

    Look in the print dialog for a check box that says "print to file". Deselect it.

  • Why firefox cannot save print file in win64 bit?

    In this windows ,I cannot save any print file.(like Adobe PDF,XPC Document Writer,...) my computer goes to hang.(unknown problem) before I can type file name to save my computer.
    But I can print web page to my printer.
    So I reset print config in about:config.(in my 2 PC) but no difference.
    But in 32 bit version windows, is working.I checked in windows virtual PC, I can save print file.
    Could you check and resolve this problem?

    It's probably a JavaScript problem, since those pop-up windows are controlled by JavaScript code. That's not uncommon with Safari. It's likely the JavaScript coding is suspect; Safari seems to be especially sensitive to that.

  • PLEASE HELP. Cannot open a PDF document via a link in an email. I am using Mac 10.7.5 and Firefox.

    If I receive a PDF document attached to an email by way of an icon, I can double click on the PDF icon and the document opens. HOWEVER, if I receive a link to a PDF document in an email, and I click on the link which leads me to a webpage with another link to a PDF document, when I click on the document, a new web page opens but NOTHING happens - no download box - just nothing.
    Please help. This is so frustrating.
    Yes, I can right click and 'Save As' - but I don't want to. I want it to open as it used to open - displaying the open PDF document in a new web page.
    Then I tried to click on a download button on a website to retrieve my statement - but again, a new web page would open but it would be BLANK. No sign of any download.
    When I used to open PDFs on a webpage, I used to get the Download box which asked if I want to OPEN or SAVE. This doesn't appear any more.
    Any help would be appreciated.
    I have already gone to HD / Internet Plug-ins and deleted the two Adobe PDF plug ins - but this hasn't fixed my problem.

    Click on the below link :
    https://get.adobe.com/flashplayer/otherversions/
    Step 1: select Mac OS  X 10.6-`0.`0
    Step 2 : Safari and FIrefox
    Then click on " Download Now"  button.

  • IMac. Adobe Acrobat Pro 8.3.1. Since I installed Yosemite, cannot insert a pdf document into a pdf document. What's my upgrade?

    I have an iMac with Yosemite. I have Adobe Acrobat Pro van 8.3.1.
    I am unable to insert a pdf document into a  pdf document. I go to Document/Insert in the menu bar, get a spinning ball, can do nothing with the app except force-quit.
    What's my upgrade? I cannot find one. Do I have to pay full price for a version that will work?

    Your version of Acrobat is quite old and not compatible with any current OS, so problems are to be expected. It is too old to qualify for an upgrade as well, so if you want the current version (XI) then you need to purchase a new license, which you can do via the Adobe Products Page.

  • I cannot print a PDF document

    I cannot print a full PDF document from my computer. I open the document and select my printer and click print and I only get the first page. I tell it to do a range of pages and I sometimes get the first 2 pages. Can anyone tell me if there is a setting somewhere that I can change to get this to work. I have downloading the document and saving it to my computer and then printing, and still no luck. This is becoming VERY frustrating.
    Thank you for any help you can give.

    iguynn wrote:
    I cannot print a full PDF document from my computer. I open the document and select my printer and click print and I only get the first page. I tell it to do a range of pages and I sometimes get the first 2 pages. Can anyone tell me if there is a setting somewhere that I can change to get this to work. I have downloading the document and saving it to my computer and then printing, and still no luck. This is becoming VERY frustrating.
    Thank you for any help you can give.
    First what program are you using to open the pdf document that would be a start? Also what kinda printer do you have? And also look here as well:
    First Time Here? Learn How to Post and More
    I am a Volunteer to help others on here-not a HP employee.
    Replies aren't online 24/7 because of Time Zone differences.
    Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

  • Cannot Print Some PDF documents

    Hello All,
    I am unable to print some PDF documents to my printer HP (Laserjet Pro 400 color MFP). The MAC OS is Moutain Lion. The documents look like they are printing but no print job is produced and no error message is given.
    Has anyone else experienced this issue?
    Many Thanks

    Hello eorilly5,
    Thank you for using Apple Support Communities!
    It sounds like you are unable to print from anything from your printer.
    I would recommend these troublehsooting steps from the article named Troubleshooting printer issues in OS X found here http://support.apple.com/kb/TS3147.
    Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
    Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
    Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
    Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
    Delete the affected printer, then add the printer again.
    If the issue persists, try these additional steps:
    Reset the printing system, then add the printer again.
    If the issue still persists, reset the printing system again.  Download and install your printer's drivers. Then, add the printer again.
    Contact the printer vendor or visit their website for further assistance.
    All the very best,
    Sterling

  • Why can't I see PDF documents in dropbox on my iPad?

    Hello,
    I shared a folder with a friend which included Excel and PDF documents. He can only see the excel documents using dropbox on his iPad, and not the PDF documents. Any idea what is lacking?
    Many thanks!

    You cannot normally directly access the file system on an iPad (or any other iDevice) from the PC or Mac like to view a video or listen to music. You'll have to connect the iPad to the PC using iTunes and sync the video to the PC to view it on the PC.

  • Why won't Safari open PDF-documents after uninstalling Adobe Reader?

    Hi.
    I wonder why Safari won't open a PDF-document after I uninstallet Adobe Reader. Prior to my installation of Adobe Reader, Safari opened PDF's without any diffyculty.
    I've tried to reset Safari but it didn't seem to help at all.
    What do I do?
    Thanks
    Mike

    There might be a residual plug-in interfering with Safari's PDF opening capabilities.
    Installed plug-ins are listed via Safari > Help menu.
    They are located in
    /Library/Internet Plug-ins
    and
    ~/Library//Internet Plug-ins
    (tilde is home folder)
    charlie

  • Why are some of my pdf documents not converting to a word document?

    I have tried to convert a pdf document to word and it is not allowing me to enter the document to make changes, its as if it is still a pdf or picture

    Maybe your PDF file is composed of pictures? Can you select any of the text
    in it, or does it select the entire page as a whole? If the latter, then
    you can try to run Text Recognition on it before exporting it to Word.
    On Tue, Jul 29, 2014 at 6:53 PM, phantom205 <[email protected]>

Maybe you are looking for

  • Excel option problem in ALV report output.

    Hi, In the output of the ALV report, if I click the Microsoft excel button, the following error is occured. "View cannot be switched: Product is not installed or integration is not active". We are using SAP GUI 7 and patch level 12. Please advice wha

  • My entire address book has disappeared, and I don't know how to retrieve it. HELP!!!

    When I tried to address mail to a regular contact, no address appeared. I then opened the address book, and discovered that all my contacts were missing from both collected and personal addresses. How do I get them back??

  • Camera Raw Conversion for Elements 7.0

    I am not able to open (Nikon D90 generated) Raw image files using Photoshop Elements 7.0 on my (Windows 7) computer. Please advise how to downlad a conversion tool so that I can access these raw images. Thank you. Dave Legger

  • Two providers problem

    Hi, I have the following requirement. I have two pages in the portal. My requirement is to open a new popup page on load of the first page. first page is a dummy page which has some javascript to open a new window. The second page is my actual applic

  • Trying to hook up 2 computers to transfer info

    I have a eMac g4 desktop with a bunch of stuff on it that I'd like to put onto my new MacBook Pro laptop. I connected the two with a firewire cable and restarted both and I can't seem to find either on the Network and the Hard drive won't come up on