Why I cant buy In-App Purchases with iTunes Gift Card?

Why I can't buy In-App Purchases such as (Gems in Clash of Clans) or (Crystal in LINE Cookie Run)
It says 'Contact Apple Support'

Well, we wouldn't know. This is a user to user support forum. You are going to have to contact iTunes Support as instructed:
iTunes Support WorldWide
Cheers,
GB

Similar Messages

  • HT4059 How do I make ibook purchase with iTunes gift card rather than credit card on account.

    How do I make ibook purchase with iTunes gift card rather than credit card on account.

    go to settings- itunes app store- click appleid and view account - may need password - then under billing info select none.  however it will auto use the gift card regardless first

  • Why i cant buy in app purchases even thou i have credit froma gift card, why i cant buy in app purchases even thou i have credit from a gift card

    reedemed the dam card and app sotre says i got no credit when i try to buy something but the credit does show up in the status

    No, all apps are tied to the account that downloaded them, so only that account will be able to make in-app purchases within them - you would need to delete the game (which would also delete your progress/settings in it) and buy/download it with your account to be able to make in-app purchases with your own account.

  • Can't buy an App from the mac app store with iTunes gift card.

    Hello ,
    I have iTunes credit over 10 $ but still i can't buy an App from the mac App store although it show that i have credit and im sure i do, i tried exiting the Mac App Store and try again but still when i click on buy it opens a new window with billing info after i type my Account details, i don't use credit card and have always redeemed iTunes Gift Cards , but now it doesn't let me buy it!
    Any help on how to buy an App without the store taking me to billing info to add , would be appreciated
    I have a Macbook Air 2013 Model.
    with Yosemite installed.
    Thanks,

    Yes.
    Click Redeem on the right side of the MAS window under Quick Links.
    Carolyn   

  • HT2736 Trouble purchasing with iTunes Gift Card

    When I try to purchase a song with my iTunes gift card, it charges to my credit card instead.  I tried hitting the "redeem" button, but because I have already typed my code in, it will not allow me to access it.  How do I get the charge on my gift card instead of my credit card?

    If u don't want to use your credit card, delete its info by going to app store, select Apple ID at the bottom of the page, select edit payment method, then check if your payment method is set to none. That way you will be using your iTunes credits from now on...if u run out..then it will ask you your credit card cause it will know u have one...or it will ask u to redeem an iTunes card.

  • HT5137 Problem; App bought with iTunes gift card and cannot be downloaded.

    Hey there
    I bought an App. Bloons TD 5HD foor iPad 4 Retina. I paid for it with a gift card iTunes. System says, when app is activated, app is bougt and can be downloaded. Again an d again. It can't be activatedd Does anybody know what to do.

    Go to your account on your computer and set the credit card to none. This will allow you to use the gift card.

  • It's possible buy icloud extra storge with ITunes Gift Card credit?

    I have a lot of money in itunes store, more than $75 and I want to spend it and didn`t want to use my credit card to buy extra storage in icloud.
    Every time I try to do this in my IPhone I receive a message: unknown error and if I try to do this in my pc didn't work at all.
    Thanks for any help,
    Betina

    in my IPhone I receive a message: unknown error and if I try to do this in my pc didn't work at all.
    No. iTunes gift cards can only be "redeemed" for music, apps, books, etc., from the iTunes Store only.

  • Troubles Purchasing with iTunes Gift Card

    I have recently redeemed an iTunes Gift Card, and have a balance listed beside my Apple ID.
    Yet, when I visit the iTunes store to make purchases, the gift card is not recognized and I am told I have no payment mode selected.
    Can anyone help me? I have been searching around but all I can find is how to redeem the card, which I have definitely done. Is there a step I have missed to make sure the card is recognized as my mode of payment?
    Thanks.

    Yet, when I visit the iTunes store to make purchases, the gift card is not recognized
    If you have a balance, it was recognized. Simply click on Buy next to a song.
    and I am told I have no payment mode selected.
    When/where are you seeing this?
    If you do not have any CC info entered and view your account info, you will see *No payment method* selected. This is okay.
    iTunes will use your gift card balance. If you do not have a gift card balance and attempt to make a purchase, iTunes wil pop up and tell you to input a CC number.
    Is there a step I have missed to make sure the card is recognized as my mode of payment?
    If you view your account info, it will not show a gift card as a method of payment method.
    If you have a gift card balance and are loggied into the iTunes store, you will see a balance at the top right of iTunes, below the Search box.

  • Making purchase with itunes gift card

    following instuctions on itunes gift card.open itunes and click itunes store.click redeem.enter code.download your entertainment. i went to istore music and tried to buy song but it keeps taking me to billing info.it shows my credit at the top of the page but it just keeps taking me to billing info. could someone plse help thanks

    OK

  • HT4009 Can you buy in-app purchases with itunes giftcard money?

    I want to buy an in-app purchase and I have a $10 gift certificate in my account. If I buy an in-app purchase, will it be deducted from the gift card total?

    I tried it and it worked.  It has used my itunes credit for an in-app purchase.
    It hasn’t worked for me before so I was sceptical but apple have fixed their bug and it works now within the game I used to make the purchase.
    I hope this helps!

  • Purchased with itunes gift cards and didnt receive the billing receipt & cant use the application that i've been purchased

    I have purchased vpn in app store, but i cant use the apps that i've pruchased. I already contact the vpn company and they told me to send them the billing receipt, but i didnt receive any billing receipt from apple. Help me please?  what should i do?   How can i receive the billing receipt from apple? Why apple didnt send me the billing receipt?

    You can also contact iTunes support here. http://www.apple.com/emea/support/itunes/contact.html

  • Just please i forgot my security questions for the apple id and now i cant buy from app store with my visa card ?? I need your support regarding to this

    Pls i need your support regarding to this

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (92876)

  • Not able to sign up for iTunes Match with iTunes Gift Card

    Last night I purchased $30.00 worth of iTunes Gift cards , redeemed the cards against my iTunes account and attempted to sign up for the iTunes Match ($24.99 per year) only to find out that I must provide a credit card on file before they will allow me to sign up.  I never imaged that Apple would require a credit card on file. One of the reasons that I chose Apple products was the ability to purchase with iTunes Gift cards to reduce my risk of fraud when the account become compromised . 
    Also I have Apple IDs for each of my children and they receive  iTunes Gift cards as presents that they purchase Apps, Music etc that they want.  That way when they grow up and leave home they have their own Apple accounts to take with them.  Apple should want life long Apple customers!!   Just to let you know 14 year olds don’t normally have credit cards and I would never put my Credit Card info attached to their account. So if they own a Laptop, iPhone and iPad they are discriminated from using your iTunes Match because they don’t have a credit card?  Really????
    Apple to just let you know that I have a Microsoft XBOX Live membership that I purchase a Live gift card once a year to renew my subscription.  I can’t believe that Microsoft can figure out how to provide customers a better user experience that Apple.    
    Please fix this quickly as I would like to use your iTunes Match and other iCloud services that you plan on releasing later this year however I will not be using my credit card so I may have to look for other device options.   If you need any help figuring out how to meet your business requirements please let me know as I would be glad to provide suggestions.
    Thank you,
    The Next Steve Jobs
    PS  If any one over there knows a way around this please let me know. 

    I've been through the same ordeal. I wanted to renew my iTunes Match service, had over $100 credit in the iTunes Store, but wasn't able to use that credit to pay for the renewal. Apple requires you have a valid, working credit card on file to renew for some reason. But once you put in a credit card, the charge is actually taken from your store credit, not the credit card. So, it's very odd and doesn't make any sense to me, either. But there's no way around it without a credit card, that's what Apple Support told me when I contacted them about this same issue.

  • HT4009 i cant buy in-app purchase! but the message said that "Your purchase could not be completed! please contact itunes support.... how to fix?

    i cant buy in-app purchase! but the message said that "Your purchase could not be completed! please contact itunes support.... how to fix?

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why i cant buy an app in the app store

    Why i cant buy an app in the app store

    Then do as Requested... and Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

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