Why i cant open the ae after i download ~then pop up something like ae error, crash in program~help~pls

why i cant open the ae after i download ~then pop up something like ae error, crash in program~help~pls

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    26 CHARACTER SET AL32UTF8
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    Edited by: jignesh kankrecha on Sep 22, 2009 2:24 AM

    SQL> connect / as sysdba
    Connected to an idle instance.
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    Total System Global Area 687865856 bytes
    Fixed Size 1981192 bytes
    Variable Size 369100024 bytes
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    Redo Buffers 2211840 bytes
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    24 '/oravl04/oradata/amd751/dfl/sysaux01.dbf',
    25 '/oravl04/oradata/amd751/dfl/users01.dbf'
    26 CHARACTER SET AL32UTF8
    27 ;
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    ORA-01610: recovery using the BACKUP CONTROLFILE option must be done
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