Why i cant receive messages

i cant receive messages but i can able to sent, and it keeps on asking me a password
and i don't know which password must i put. and if i put any password it says password
Login to server mail.tshelete.co.za failed.

It would be your email providers server asking for your email password. Work with your provider if you do not know your password.

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    I had tried many ways. But it still doesn't work.

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