Why I got SMS that shown I paid something on App Store ,but actually I didn't bought?
Why I got SMS that shown I paid something on App Store ,but actually I didn't bought ,and I didn't received e-mail that shown detail about that?
SMS from bank that I contact to made internet banking. And I didn't bought something that need an in app subscription or auto renewal anymore. I just bought 2 line's sticker ,but I already got e-mail report that shown I bought it. But this problem I didn't got any e-mail report that shown I bought something. So I just wanna know what I bought from app store?
Similar Messages
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Is there any reason why my apple id and password allow log in to App Store but say password invalid when trying to activate Facetime - I thought that Id and password were the same for all functions ?
try the steps in this article:
http://support.apple.com/kb/TS4268 -
i have tried to buy something from app store but it says that i cant buy the song because it says i have to activate the email but im at my home page for my email and i havent recived it. i have an @line email. how do i access this email.
Have you checked your email's spam folder to make sure an email from Apple has not been put in there?
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I have an app, no longer in the app store, that i want to keep an iphone i'm getting rid of. I backed up the iphone on itunes and deleted all data, but the app, manually. I want to erase all data, and then put the app back on the phone. Please advise. Thanks
Then as I said you can do an Erase All Content and Settings which will wipe the phone. Completely. In order to add a game from your iTunes you will have to activate the iPhone with your Apple ID and then sync the game. You don't have to sync anything else. But you will need to sell the phone with your Apple ID on it.
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I bought my new Macbook on July 23, so that qualified me for the free Lion software update. I entered in all my info and then accidently clicked out of the screen before I wrote down the code to redeem it. I tried to do it again but of course it said my system had already been issued a redeem code. Is there a way I can get it back so I can get the update for free?
Hi,
See Here for Contacting Customer Service
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account
Explain your situation to them...
Cheers -
My IPAD 2 will some times not open apps that I have down load from the app store. But will open all of the preinstalled apps.I must go to the app store and install something and then all the apps will open. I should not have to install unwanted apps to keep my IPad working.I have reset and total reset nothing sames to work.
Sounds to me like you may have an issue with the firmware, i.e. the iOS version that you are runing. I also have an iPad 2 and sometimes have to restart it to get it to recognize and run a newly downloaded app. And only once or twice have I had to uninstall and redownload an app that this didn't fix. I think this has more to do with the way an app has been coded more than anything else.
You might try doing a "Reset All Settings" reset and set it up as a new iPad. You should not lose any data, apps, music, videos, etc. that you have stored on your device. I have done this a few times when tweaking the iOS 5.0.1 firmware and never lost anything. You do have to re-enter your ID's and Passwords for wifi. And of course you will need to go back into settings and reset any changes you may have made to things like location and notifications.
I don't know if this will work, but if I was in your place this is the next step that I would take. -
My free apps purchased using my cousin's apple id won't open anymore on my iphone but apps donwloaded using my own apple id still works. Why is it like that and how can I make apps purchased using my cousin's apple id work on my iphone? Help!
Welcome to the Apple Community.
Delete the apps purchased by your cousin and purchase your own. -
Hi, I got a virus that does not let me use Safari. I downloaded an av from the app.store but it did not detect anything. I am thinking in formatting the HD. How can I do it and will I lose?
1. Force Quit .
Press command + option + esc keys together at the same time. Wait.
When Force Quit window appears, select the Safari if not already.
Press Force Quit button at the bottom of the window. Wait.
Safari will quit.
Relaunch Safari holding the shift key down.
2. Safari > Preferences > Extensions
Turn those off and try Safari.
3. Safari > Preferences > Privacy > Cookies and other website data:
Press “Remove all website data” button.
4. If adware is installed without your knowledge,
download free AdwareMedic by clicking “Download ” from here
http://www.adwaremedic.com
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done scanning and removing the adware, quit the app by clicking AdMedic in the menubar
and selecting “Quit AdwareMedic”. -
my friends mac book pro never got an upgrde that allowed her to have the app store on her dock, now I can't help her to upgrade to OSX mountain lion... any ideas on how to do this?? it's driving me crazy!
Bad choice, since the cost is exorbitant. Snow Leopard ($29 USD) is available from its online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.]
Additionally, you can get a MAS redemption code via the same route. See https://discussions.apple.com/thread/4140947?tstart=0 for details. -
Ok I don't understand why this sign that says "Terms and Policy of App store has changed!" So it tells me to go agree the new terms and policy. After i did that it returns to the App Store where i was before. And only like ten to five seconds it appears again! I just dont know what to do! Can anyone help me?!
Sign out of iTunes and sign back in and try again. The issue is being reported as being solved....
GB -
What to do if I get an SMS from my bank that I have used my iTunes for 13.90$ but actually I didn't buy anything.
Actually I have done that I have called my bank, but am not sure about apple do you have the right contact details.
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after updated to ios7. my iphone 4s get warm on my iphone and i go to app store to download something that i purchased from the app store...it didn't come out anything. please tell me why or the iphone updated wrong. please tell me why it happens like this. thank you
after updated to ios7. my iphone 4s get warm on my iphone and i go to app store to download something that i purchased from the app store...it didn't come out anything. please tell me why or the iphone updated wrong. please tell me why it happens like this. thank you
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I paid for logic 9 in the app store but it didnt give me the whole thing. why?
i paid for logic 9 thru the app store but it didnt give me the complete version
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You will need to tell us more. The download didn't complete? The Mac App Store version is not complete? Are there components that are missing? If so, are they possibly separate downloads? How do you know the app is not all there?
We are just users here. Apple isn't here. Apple doesn't answer here. To help we need all the info that you can give us. -
Before upgrading my system from Snow Leopard to Mountain Lion I had taken a backup of iPhoto library in my external drive. But now when I try to open that package, I'm directed to app store to buy new iPhoto. Why would apple install iPhoto by default with Snow Leapord and make us import all our photos in it at the first place, and now ask for money if we want to retrieve our photos back on mountain lion? What if they make contacts a paid app with the next OS upgrade, and then bully us to pay money if we want our contacts? This is something very dissappointing on Apple's part. I need answers here.
I fail to remember if the installer gave me an option to keep my applications.
The Mountain Lion installer will not delete applications. It will only mark applications, that are not compatible with your current system with a "forbidden" sign in the icon. And you cannot launch them.
Does your iPhoto icon in the Applications folder look like this?
Then your iPhoto version is incompatible and cannot run with Mt. Lion. If it is iPhoto '11, with a versionnumber starting with 9.x.x., you can upgrade it by downloading a newer version from the Apple downloads site http://support.apple.com/kb/DL1650.
But if you have 8.x.x, you need to buy an upgrade.
Regards
Léonie -
just got a new iphone 5s and i am trying to get on the app store but it is telling me that not connected to itunes when i connect to itunes it was fine then went back to app store it is telling me sign in to itunes store so i do that with my apple id and password but is still isn't working help
Hi there wendyfromnewross,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
-Griff W.
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