Why icloud storage not update after purchased

Hello,
I have problem with ICloud storage. I have purchased for upgrade from 5GB(Free) to 20GB but my storage still full.
I purchased 2 times but nothing happen to my ICloud storage.
Please help me.

Hello tiaapeterss,
Thanks for the question. If I understand correctly, you want to know when the upgrade happens. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
iCloud storage upgrades and downgrades - Apple Support
Your plan is upgraded immediately, and the new monthly payment date is updated to reflect the purchase date for the new plan. You'll be notified by email each month about 7 days before the monthly payment for your storage plan is due. Your storage upgrade is billed every month unless you cancel by downgrading your storage plan.
Thanks for using Apple Support Communities.
Have a great day,
Mario

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