Why if i paid to convert files from pdf to word is it  now  asking me to pay again?

Dear Beri Hull,
Thank you for purchasing a subscription for Adobe ExportPDF.
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Hi Eribe,
Make sure you are using the same Adobe id associated with your Export PDF subscription.
Have you checked with a different browser if possible?
Regards,
Florence

Similar Messages

  • Why do I continue to receive an error msg when converting files from pdf to Word?

    Why do I continue to receive an error msg when converting pdf files to Word?

    HI tatamene,
    I'm sorry that you're having trouble converting a document.  For starters, have you verified that your account is active? (You can check by logging in to www.adobe.com and checking under My Subscriptions and Services). Aside from that, I'll need a little more info to get to the bottom of your problem.
    Are you trying to convert the file from within Reader, or directly via the ExportPDF website?
    What operating system and browser are you using?
    How large is the file that you're trying to convert? (There's a file-size limit of 100 MB.)
    Is the computer that you're using networked?
    Do other files convert without error?
    I look forward to hearing back from you.
    Best,
    Sara

  • HOW DO I EDIT A CONVERTED FILE FROM PDF TO WORD

    How can I edit a file that I converted from PDF to word

    Download it to your computer and open it in Microsoft Word.

  • I paid to convert a file from pdf to Word doc. and it is unintelligible. Why ?

    I paid to convert a file from pdf to Word and it is unintelligible. Why ?

    Hi M & B P,
    Please give the following a try:
    If you're converting via the ExportPDF website, log out, clear the cache, and then log back in.
    If you're converting from within Reader, choose Help > Check for Updates to make sure that you have the most current version.
    Please let us know how it goes. If you're still having problems, please let us know how you're converting, what browser you're using, and whether you're on Mac OS and Windows. We'll do some deeper digging if need be.
    Best,
    Sara

  • Why is it that, when I convert my file from PDF to Word, it corrupts my data?

    When I convert from PDF to Word it skips letters within words etc..  How do I convert a from PDF to Word, and keep it intact?

    Hi Sandra,
    You may want to try this solution:
    OCR
    Hopefully that works for you!
    Let me know.
    Regards, Stacy

  • When I converted a file from PDF to WORD.DOC it opened as Read Only and I'm unable to alter any of the text.  How can I solve this problem?

    When I tried to convert a file from PDF to WORD.DOC it opened as Read Only and I'm unable to alter any of the text.  How do I solve this problem?  I don't know how to change it from Read Only.

    Dear Sara
    Thank you very much for sending the converted file.  Yes, I am able to edit it - that will be very useful to me and I appreciate your help.
    Referring to your previous message when you said you'd converted via Acrobat and not Acrobat.com, I'm converting via Acrobat.com because that's the only option that is shown (how do I convert via Acrobat? - perhaps that would be more successful).  I'm using the Export PDF website, and the OCR is enabled to "Recognize text in English UK".  However, I've just tried converting a different LPA pdf form, this time for Health & Welfare https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/245571/LPA114_He alth_welfare_LPA.pdf and again I have the same problem as before.  I've altered it from "Read only" and thought I'd then be able to enter text, but "Drawing Tools" is shown in the pane and I'm unable to enter anything onto the form - everything appears to be in images.  Also, the lettering on the heading of' page 1 has become jumbled, with the word "Public" overlaying the word "Guardian."  Any suggestions as to what it is I'm doing wrong would be welcome - I don't like to be beaten!
    Regards,
    Judith.

  • Can you please tell me what to do when I change a file from PDF to word and it comes up with headers

    Can you you please tell me what to do when I change a file from PDF to word and it comes up with headers and footers. I do not want the headers and footers but I need the information so that changes can be made in them  - There are over 80 pages in this document and every page had a header and footer. The document did not have any headers and footers when it was first typed out.

    Good day,
    Try converting the document to a .doc format instead of .docx. 
    If that doesn't resolve the issue, please share the file with us via the File Conversion Issue form.  Be sure to reference this forum thread in your description so we can circle back on the issue.
    Kind regards,
    David
    Adobe Systems

  • How do I save the file after I have converted it from pdf to word

    HOW DO I SAVE A FILE AFTER I HAVE CONVERTED IT FROM PDF TO WORD

    Hi,
    After converting your file a box will appear on top of the window showing 'Download' option.
    When click on that your file will be downloaded and it will show the notification at the bottom.
    Click on arrow -> 'Show In Folder'.
    It will direct you to the location where your file has saved.
    Regards,
    Florence

  • I'm really annoyed!  I've tried over and over to convert and email my file from pdf to word. this is useless and a waste of $30. I need a refund.

    I need to get my refund today, since I probably lost a job opportunity because they need my documents in WORD. Not PDF. This sucks and I want my money back

    Hi rivera302014,
    I can understand your frustration. I am happy to cancel your subscription and process a refund.
    (Can I help you get those documents converted before I do so? If you're comfortable sending them to me, I'll send you a  private message with details on how to get them to me. I would happy to convert them and send them back--and delete your files from my system once I do.)
    Please let me know how you'd like me to proceed.
    Best,
    Sara

  • When I convert a file from PDF to word it is all in characters how do I get it in english text

    Please could someone help me with a converted file. I have bought the adobe acrobat and tried to convert my PDF to word and it just comes up with characters how to I get it in normal text?

    Hello,
    because you wrote in the Reader forum, so I think we talk about it, or? In my case I can change the text there (screenshot of my German AR):
    I hope the image is selfexplanatory and I understood you in the reight way. If not please come back to set right.
    Hans-Günter

  • How to conver a file from pdf to words

    how to convert a PDF file to microsoft word

    Hi [email protected],
    In order to conver PDF files to Microsoft Word documents, you can either purchase Export PDF subscription or you can purchase Adobe Acrobat XI subscription. Form more details, please erefer the link below:
    Export PDF: Convert PDF to Word & Convert PDF to Excel Documents | Adobe ExportPDF
    Acrobat XI: Convert PDF to Word doc, PDF to Word converter | Adobe Acrobat XI

  • Convert file from pdf to qbo file?

    How do I convert a pdf file to to qbo file? I have the information on a disc which I can only open in Adobe reader. How do i get this info adobe acrobat so I can convert the file?

    I have no idea how you'd convert to QuickBooks format, or if it is possible.
    But if you have both Acrobat and Adobe Reader installed, and want to open in Acrobat, simply start Acrobat and use File > Open.

  • How do I batch convert files from pdf to pdf/a

    My company is scanning a bunch of old documents and wants to store the files as both pdf and pdf/a.  Many of the files have already been scanned as pdf, is it possible to convert them en mass to pdf/a?  Or must we continue to do them one at a time?

    XI Pro is better, the algorithm that fixes a PDF so it passes the compliance check is better. Not foolproof but much more likely to succeed than the one in Acrobat X.
    As Test Screen Name says you can automate saving to the untagged versions of PDF/A (such as PDF/A-1b) using an Action, simply by creating a new 'empty' action and changing the Save step options. In most cases it'll work, but if the input file is wildly out of compliance it can still throw an error. The biggest problems tend to originate with font embedding and when the PDF has comments applied.
    PDF/A versions with tagging (e.g. PDF/A-1a) are horrendous to create after the fact as you will almost certainly be hit with a long list of things you have to manually correct. Acrobat can't automate the fixes this time as it has no way to understand the semantics of each page. It's very strongly advised that those types of file are created directly in the authoring application (though Adobe has yet to implement that idea in InDesign, you can do it in MS Office).

  • Update from 4.0 to 4.1, now asking for Serial Number again????

    Am I going to have to go find the registration card every single time I accept a Final Cut Express update from Apple? This has never happened in any other software from Apple until now.
    Please help me understand why this is happening???

    I just did the normal Software Update (the blinking icon on the toolbar). I updated at least five or six items (such as iTunes and iPhoto), and none but Final Cut Express 4 is asking me for my old serial number. (digging through old manuals, etc.)

  • Why doesn't my subscription to convert from PDF to Word work?  It worked about a month ago and my account is relatively new.

    What website do I go to in order to download a file from PDF to Word?  I have an existing account and was able to do this successfully a few weeks ago.  I just can't remember where I went to do this.  When I clicked on my Adobe icon I got the advertisement to order the conversion package (which I already did, when I was able to do the conversion before).  My subscription is for one year, and I just got it last month.

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