Why Illustrator 10 crashes using files previously written to CD?

Help! I'm using Illustrator 10 in Windows XP Pro, s.p. 3. Lenovo p.c.
Want to copy files to a c.d. using CD Write Wizard (Windows program). OK with straight .ai files, but had trouble with composited files (ie, multiple .ai files placed on one page) until realized that I had to first save the composite file as tif or eps with embedded .ai files. OK, was then able to complete the copy without crashing. But now, I can open a composite file (.eps or .tif) once in Illustrator, but when I try to open another file, Illlustrator just shuts down, If re-open and try to open another file from the CD, I get a Windows fatal error. Says "cannot reference memory xxxyyy". Suggestions appreciated.

xq23tyu wrote:
If re-open and try to open another file from the CD, I get a Windows fatal error.
Copy the files to your hard drive and try opening them from the hard drive, faster access tiems adn taeks some variables out of the picture..
If you are still having trouble, copy all your placed files into a folder and call it "images_unlinked" then try to open your illuitrator file. Sometimes a corrupt image can cause your memory table to become corrupted.

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JSP:I changed a class but WHY IT WANTS TO USE THE PREVIOUS ONE? HELP!!!!!!!

I am using HTMLform+JSP+javabean for executing a query into the database end showing the retrieved values.
For Building the query end Executing the query SQLQueryBean.class was used and it worked;
For showing retrieved values SQLResultSetBean.class was used: but the error page displaied cannot instanciate sql.SQLResultSetBean
After having tried many stuff I changed SQLResultSetBean with SQLQueryResultsBean.java that pratically works in a similar manner but I received error related with SQLResultSetBean.class ...WHY MY CHANGES HAVE NOT BEEN UPDATED?
This Is the jsp file:
<%@ page language="java"
import="java.sql.*, java.io.*, java.util.*, java.lang.*"
errorPage="errorpage.jsp"
%>
<jsp:useBean id="query" scope="page" class="sql.SQLQueryBean" />
<jsp:setProperty name="query" property="*"/>
</jsp:useBean>
<%--I TRIED TO HIDE THIS CODE BUT IT WAS USELESS
<jsp:useBean id="results" scope="page" class="sql.SQLQueryResultsBean" />
<jsp:setProperty name="results" property="*"/>
</jsp:useBean>
--%>
<jsp:useBean id="oneRow" scope="page" class="sql.SQLRow" />
<jsp:setProperty name="oneRow" property="*"/>
</jsp:useBean>
<html>
<body bgcolor="white">
<%! Integer identifier;%>
<%! String general; %>
<%! String[] ingr; %>
<%! Vector column = new Vector(); %>
<%! Vector whereCols = new Vector(); %>
<%! String myQuery = null; %>
<%-- ***** ACTION 1: Searching pizza names by ingredients! **** --%>
<%
String action = request.getParameter("action1");
if(action.equals("Search pizza")){
%>
<%-- ***** SETTING Database, table and columns for SELECT clause **** --%>
<hr>

<center>
DEBUG: 


database: <%query.setDatabase("testkatia");
out.println(query.getDatabase());%>
 
table: <%query.setTable("relation1");
out.println(query.getTable());
query.selectColumns("pizza_id");
query.isDistinct(true);
column = query.getColumns();
%>
 
selected column(s) is(are):
<ul>
<%
if (!column.isEmpty()) {
 for (int i = 0; i < column.size(); i++) {
%>
<li>
<%
 out.println (column.get(i));
 } else out.println ("none selected");
%>
</ul>

<hr>
<%-- ***** SETTING columns value and oper. for the WHERE clause **** --%>
<%
ingr = request.getParameterValues("Checkbox1");
if(ingr!= null){
for(int i = 1; i <=ingr.length; i++){
if(i>1 && i<=ingr.length)
query.selectAnd_OrForWhere("or");
for(int j=1; j<=24; j++){
if(ingr[i-1].equals(("ing"+j))){
general = String.valueOf(j);
query.selectWhereParameters("pizzaing_id","=",general, "integer");
%>

DEBUG:


<%
if(query.checkWhereParameters()){
out.println("Where Clause is Ok");
%>
 
<%
whereCols=query.getColsForWhere();
out.println("Cols for Where; "+ whereCols.toString());
else {
throw new Exception("parameters in the where clause are wrong!n whereClause = "+ query.getWhereClause());
%>

<hr>

<center>
DEBUG: 


The built query is: <%myQuery = query.buildQuery();
out.println(myQuery);
%>
<%--
<%!Vector rows = new Vector();%>
<%
if(myQuery!=null){
results = myQuery.queryExe(sqlQuery);
if(results == null) out.print(" SQLQueryResultsBean obj is NULL!");
out.println(" ---retrieved row num. is--- "+results.getRowNumber());
out.println(" ---Number of columns is--- "+results.getColNumber());
rows = results.getRetrievedRows();
if(!rows.isEmpty()){
out.print("col.: ");
for(int k= 0; k<results.getColNumber(); k++)
 out.print((String)results.getColNames().get(k)+" ");
out.println(" ");
for(int i=0; i < results.getRowNumber(); i++){
 oneRow = (sql.SQLRow)rows.get(i);
 out.print(" row"+(i+1)+": ");
 for(int j=0; j<oneRow.rowSize(); j++)
 out.print((String)oneRow.getRowValue(j)+" ");
 out.println(" ");
%>
--%>
</body>
</html>
The error that I got is:
Error: 500
Location: /goreme/jspFiles/searchPizzaOrIngr.jsp
Internal Servlet Error:
javax.servlet.ServletException: sql/SQLResultSetBean
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java)
at javax.servlet.http.HttpServlet.service(HttpServlet.java)
at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java)
at org.apache.tomcat.core.Handler.service(Handler.java)
at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java)
at org.apache.tomcat.core.ContextManager.internalService(ContextManager.java)
at org.apache.tomcat.core.ContextManager.service(ContextManager.java)
at org.apache.tomcat.service.connector.Ajp12ConnectionHandler.processConnection(Ajp12ConnectionHandler.java)
at org.apache.tomcat.service.TcpWorkerThread.runIt(PoolTcpEndpoint.java)
at org.apache.tomcat.util.ThreadPool$ControlRunnable.run(ThreadPool.java)
at java.lang.Thread.run(Thread.java:498)
Root cause:
java.lang.NoClassDefFoundError: sql/SQLResultSetBean
at java.lang.Class.getMethods0(Native Method)
at java.lang.Class.getDeclaredMethods(Class.java:1071)
at java.beans.Introspector$1.run(Introspector.java:858)
at java.security.AccessController.doPrivileged(Native Method)
at java.beans.Introspector.getPublicDeclaredMethods(Introspector.java:856)
at java.beans.Introspector.getTargetEventInfo(Introspector.java:562)
at java.beans.Introspector.getBeanInfo(Introspector.java:300)
at java.beans.Introspector.getBeanInfo(Introspector.java:87)
at org.apache.jasper.runtime.JspRuntimeLibrary.introspecthelper(JspRuntimeLibrary.java)
at org.apache.jasper.runtime.JspRuntimeLibrary.introspect(JspRuntimeLibrary.java)
at jspFiles._0002fjspFiles_0002fsearchPizzaOrIngr_0002ejspsearchPizzaOrIngr_jsp_70._jspService(_0002fjspFiles_0002fsearchPizzaOrIngr_0002ejspsearchPizzaOrIngr_jsp_70.java:111)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java)
at javax.servlet.http.HttpServlet.service(HttpServlet.java)
at org.apache.jasper.servlet.JspServlet$JspCountedServlet.service(JspServlet.java)
at javax.servlet.http.HttpServlet.service(HttpServlet.java)
at org.apache.jasper.servlet.JspServlet$JspServletWrapper.service(JspServlet.java)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java)
at javax.servlet.http.HttpServlet.service(HttpServlet.java)
at org.apache.tomcat.core.ServletWrapper.doService(ServletWrapper.java)
at org.apache.tomcat.core.Handler.service(Handler.java)
at org.apache.tomcat.core.ServletWrapper.service(ServletWrapper.java)
at org.apache.tomcat.core.ContextManager.internalService(ContextManager.java)
at org.apache.tomcat.core.ContextManager.service(ContextManager.java)
at org.apache.tomcat.service.connector.Ajp12ConnectionHandler.processConnection(Ajp12ConnectionHandler.java)
at org.apache.tomcat.service.TcpWorkerThread.runIt(PoolTcpEndpoint.java)
at org.apache.tomcat.util.ThreadPool$ControlRunnable.run(ThreadPool.java)
at java.lang.Thread.run(Thread.java:498)
Does somebody know what happened and why it continues to search SQLResultSetBean.class?...I have also restarted tomcat!!!![b]
Please drop me some helps! It would be really nice!
katia

THANKS A LOT!
I am going on like a snail but maybe before die I will see this project works!
Unfortunately now I have got the previous error: that said:
"Error Page
Received the exception:
javax.servlet.ServletException: Cannot create bean of class sql.SQLQueryResultsBean"
While If I remouve the usebean tag for sql.SQLQueryResultsBean it dislpaied:
DEBUG:
database: testkatia
table: relation1
selected column(s) is(are):pizza_id
DEBUG: Where Clause is Ok
Cols for Where; [pizzaing_id, pizzaing_id, pizzaing_id]
DEBUG:
The built query is: SELECT DISTINCT pizza_id FROM relation1 WHERE pizzaing_id = 1 or pizzaing_id = 2 or pizzaing_id = 3
The built where clause is: WHERE pizzaing_id = 1 or pizzaing_id = 2 or pizzaing_id = 3
So why Cannot create SQLQueryResultsBean ?
JSP
All the code is here:
<%@ page language="java"
import="java.sql.*, java.io.*, java.util.*, java.lang.*"
errorPage="errorpage.jsp"
%>
<jsp:useBean id="query" scope="page" class="sql.SQLQueryBean" />
<jsp:setProperty name="query" property="*"/>
</jsp:useBean>
<%--
<jsp:useBean id="results" scope="page" class="sql.SQLQueryResultsBean" />
<jsp:setProperty name="results" property="*"/>
</jsp:useBean>
--%>
<jsp:useBean id="oneRow" scope="page" class="sql.SQLRow" />
<jsp:setProperty name="oneRow" property="*"/>
</jsp:useBean>
<html>
<body bgcolor="white">
<%! Integer identifier;%>
<%! String general; %>
<%! String[] ingr; %>
<%! Vector column = new Vector(); %>
<%! Vector whereCols = new Vector(); %>
<%! String myQuery = null; %>
<%-- ***** ACTION 1: Searching pizza names by ingredients! **** --%>
<%
String action = request.getParameter("action1");
if(action.equals("Search pizza")){
%>
<%-- ***** SETTING Database, table and columns for SELECT clause **** --%>
<hr>

<center>
DEBUG: 


database: <%query.setDatabase("testkatia");
out.println(query.getDatabase());%>
 
table: <%query.setTable("relation1");
out.println(query.getTable());
query.selectColumns("pizza_id");
query.isDistinct(true);
column = query.getColumns();
%>
 
selected column(s) is(are):
<ul>
<%
if (!column.isEmpty()) {
 for (int i = 0; i < column.size(); i++) {
%>
<li>
<%
 out.println (column.get(i));
 } else out.println ("none selected");
%>
</ul>

<hr>
<%-- ***** SETTING columns value and oper. for the WHERE clause **** --%>
<%
ingr = request.getParameterValues("Checkbox1");
if(ingr!= null){
for(int i = 1; i <=ingr.length; i++){
if(i>1 && i<=ingr.length)
query.selectAnd_OrForWhere("or");
for(int j=1; j<=24; j++){
if(ingr[i-1].equals(("ing"+j))){
general = String.valueOf(j);
query.selectWhereParameters("pizzaing_id","=",general, "integer");
%>

DEBUG:


<%
if(query.checkWhereParameters()){
out.println("Where Clause is Ok");
%>
 
<%
whereCols=query.getColsForWhere();
out.println("Cols for Where; "+ whereCols.toString());
else {
throw new Exception("parameters in the where clause are wrong!n whereClause = "+ query.getWhereClause());
%>

<hr>

<center>
DEBUG: 


The built query is: <%myQuery = query.buildQuery();
out.println(myQuery);
%>
 
The built where clause is:
<%
out.println(query.getWhereClause());
%>

</center>
<hr>
<%
%>
<%--
<%!Vector rows = new Vector();%>
<%
if(myQuery!=null){
results = myQuery.queryExe(sqlQuery);
if(results == null) out.print(" SQLQueryResultsBean obj is NULL!");
out.println(" ---retrieved row num. is--- "+results.getRowNumber());
out.println(" ---Number of columns is--- "+results.getColNumber());
rows = results.getRetrievedRows();
if(!rows.isEmpty()){
out.print("col.: ");
for(int k= 0; k<results.getColNumber(); k++)
 out.print((String)results.getColNames().get(k)+" ");
out.println(" ");
for(int i=0; i < results.getRowNumber(); i++){
 oneRow = (sql.SQLRow)rows.get(i);
 out.print(" row"+(i+1)+": ");
 for(int j=0; j<oneRow.rowSize(); j++)
 out.print((String)oneRow.getRowValue(j)+" ");
 out.println(" ");
%>
--%>
</body>
</html>
SQLQueryResultsBean
package sql;
import java.sql.*;
import java.util.*;
public class SQLQueryResultsBean {
String _sqlQuery;
ResultSet resultSet;
int colNumber;
int rowNumber;
Vector colTypes = new Vector();
Vector colNames = new Vector();
Vector _retrievedRows = new Vector();
//Constructor IS IT THIS THE PROBLEM?
public SQLQueryResultsBean(ResultSet rs){
 this.setResultSet(rs);
//Methods for setting and retrieving the ResultSet object
public void setResultSet(ResultSet rs){
 resultSet = rs;
public ResultSet getResultSet(){
 return resultSet;
//Methods for setting and retrieving the Number of the column
public void setColNumber(int n){
 colNumber = n;
public int getColNumber(){
 return colNumber;
//Methods for setting and retrieving a vector containing all the names of the selected columns
public void setColNames(Vector c){
 colNames = c;
public Vector getColNames(){
 return colNames;
//Methods for setting and retrieving a vector containing all the types of the selected columns
public void setColTypes(Vector t){
 colTypes = t;
public Vector getColTypes(){
 return colTypes;
//Methods for setting and retrieving the number of the selected rows
public void setRowNumber(int n){
 rowNumber = n;
public int getRowNumber(){
 return rowNumber;
//Methods for storing and retrieving the rows selected with the query;
public void setRetrievedRows(Vector retrievedRows){
 _retrievedRows = retrievedRows;
public Vector getRetrievedRows(){
 return _retrievedRows;
//-----STORING THE RESULTS IN CLASS VARIABLES-----
//-----TYPES, NAMES, NUMBERS OF THE COLUMNS OF A GENERIC ROW AND-----
//-----FOR STORING THE NUMBER OF THE RETRIEVED ROWS-----
//storing the results before to close the connection
public void storeValues() throws SQLException {
ResultSet rs = this.getResultSet();
Vector rows = new Vector();
String value;
this.setRowNumber(this.countRowNumber());//set number of rows
this.setParameters(); //set number, types and names of the columns
//We Move the cursor to the given row number in this ResultSet object.
for(int i = 0; i<this.getRowNumber(); i++){
 rs.absolute(i+1);
 SQLRow newRow = new SQLRow();
 //Then we retrieve values end collect them in a vector
 for (int j=0; j<this.getColNumber(); j++){
 value =rs.getString(j+1);
 newRow.buildRow(value);
 rows.add(newRow.getRow());
this.setRetrievedRows(rows);
//Methods for automatically setting this parameters:
//columnNumber, colNames, coltypes.
//It is not public but used inside storeValues();
void setParameters(){
 try{
 ResultSetMetaData meta = this.getResultSet().getMetaData();
 int totColumns = meta.getColumnCount();
 this.setColNumber(totColumns);
 Vector names = new Vector();
 Vector types = new Vector();
 for (int i=1; i<=totColumns; i++){
 names.add(meta.getColumnName(i));
 types.add(meta.getColumnTypeName(i));
 this.setColNames(names);
 this.setColTypes(types);
 }catch(Exception e){e.printStackTrace();}
//Methods for counting the number of the selected rows.
//It is not public but used inside storeValue();
int countRowNumber(){
 int count=0;
 try{
 ResultSet rs = this.getResultSet();
 // Moving the cursor to the front of this
 //ResultSet object, just before the first row.
 rs.beforeFirst();
 while(rs.next())
 count++;
 rs.beforeFirst(); //replacecing cursor before the first row
 }catch(Exception e){e.printStackTrace();}
 return count;
If you (or someone on this forum) have any ideas for that I will be really grateful!
katia

Photoshop CS4 crashes using File | Open

Hoping someone can help me here. Photoshop always crashes when using the File | Open dialog box. I can navigate to a photo in the dialog box but when I click Open it immediately crashes. I can open a file through the Finder by clicking Open With then selecting Photoshop and it works fine. Any ideas? Here's a snippet of the crash report:
Process:         Adobe Photoshop CS4 [2168]
Path:            /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier:      com.adobe.Photoshop
Version:         11.0.1 (11.0.1x20090216 [20090216.r.522 2009/02/16:17:00:00 cutoff; r branch]) (11.0.1)
Code Type:       X86 (Native)
Parent Process: launchd [84]
Date/Time:       2010-04-10 15:24:20.060 -0700
OS Version:      Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report:          22097 sec
Crashes Since Last Report:           5
Per-App Interval Since Last Report: 654 sec
Per-App Crashes Since Last Report:   2
Anonymous UUID:                      20FD9BE3-3AE8-4403-BEC0-C5F9E02C372D
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread

You say it always crashes - run Onyx on your system.
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
As a side note - You are using Snow Leopard. Unfortunately it does seem to crash sometimes when Opening and Saving files. There is also a long pause when saving files, which I notice. This happens on large files.
I am in the same position having just started a long freelance job on a new mac with Snow Leopard pre-installed. On an extremely production heavy job with many saves on large files and incredibly tight deadlines, its possible I will lose a lot of work. I have noticed some improvement maybe, since upgrading to 10.6.3?
Personally I may try to wipe the drive and install Leopard, but I am not sure if this is possible.

Why Illustrator won't use VGA or GPU in laptops and desktops. ?

I am really got pissed off with illustrator because it cannot handle big files sometimes. When I apply massive affetcs with many objects..... it says error or it wont apply any effects and it is slow without a GPU.
I hope illustrator can utilize the VGA effectively.
Please Adobe give the illustrator an update to use the VGA in desktops as well as the GPU in Laptops !

I'm pretty sure Ai operates using 2 primary sources of memory: 1.) RAM, and 2.) Scratch Disk space. GPU refers to the amount of memory available to your graphics card ( if I'm not mistaken ). RAM usually operates your system and your applications. Part of that is fulfilling commands. When it comes to processing effects and saving, Ai usually has to access scratch disk space ( i.e., your hard drive(s) ). Over time that space can become fragmented and there is not enough "chunks" of space to access and the operation fails. Try clearing some space and/or check your permissions ( Mac ). If you are on a PC; run some routine maintanence scripts to clean things up a bit.

CS4 Photoshop on Power Mac G5 crashes using file open, how do I fix this?

I have uninstalled and reinstalled the entire CS4 Suite, I get the same result.

Here is more of the log.
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x0000000092a9fc98
Crashed Thread: 0
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSCFData _fastCStringContents:]: unrecognized selector sent to instance 0x12e986f0'
Thread 0 Crashed:
0   com.apple.CoreFoundation                0x92a9fc98 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 0
1   libobjc.A.dylib                         0x95ac14e8 objc_exception_throw + 68
2   com.apple.CoreFoundation                0x92aa6eb4 -[NSObject doesNotRecognizeSelector:] + 164
3   com.apple.CoreFoundation                0x92aa54b0 ___forwarding___ + 332
4   com.apple.CoreFoundation                0x92aa5744 _CF_forwarding_prep_0 + 212
5   com.apple.CoreFoundation                0x92a52508 CFStringCompareWithOptionsAndLocale + 256
6   com.adobe.Photoshop                     0x002cccf0 0x1000 + 2931952
7   com.adobe.Photoshop                     0x008e6684 0x1000 + 9328260
8   com.adobe.Photoshop                     0x008e6a18 0x1000 + 9329176
9   com.adobe.Photoshop                     0x0084edc4 0x1000 + 8707524
10 com.adobe.Photoshop                     0x000889b4 0x1000 + 555444
11 com.adobe.Photoshop                     0x00089974 0x1000 + 559476
12 com.adobe.Photoshop                     0x0008e428 0x1000 + 578600
13 com.adobe.Photoshop                     0x0008d23c 0x1000 + 574012
14 com.adobe.Photoshop                     0x0007f1d0 0x1000 + 516560
15 com.adobe.Photoshop                     0x00081ff0 0x1000 + 528368
16 com.adobe.Photoshop                     0x00082274 0x1000 + 529012
17 com.adobe.Photoshop                     0x0084404c 0x1000 + 8663116
18 com.adobe.Photoshop                     0x0007f578 0x1000 + 517496
19 com.adobe.Photoshop                     0x002c1de4 0x1000 + 2887140
20 com.adobe.Photoshop                     0x002c221c 0x1000 + 2888220
21 com.adobe.Photoshop                     0x00003498 0x1000 + 9368
22 com.adobe.Photoshop                     0x0000319c 0x1000 + 8604
Thread 1:
0   libSystem.B.dylib                       0x96af2910 kevent + 12
1   com.apple.CoreFoundation                0x92a099b0 __monitor_file_descriptor__ + 88
Thread 2:
0   libSystem.B.dylib                       0x96ab1238 semaphore_wait_signal_trap + 8
1   libSystem.B.dylib                       0x96af4384 _pthread_cond_wait + 1336
2   com.adobe.amt.services                  0x09262f54

Going crazy. Yosemite CS 6 Illustrator will not open files!!!

Help. I have tried many numerous things but to no avail. uninstall, adobe clean, re-install, delete prefs...Cannot figure out why Illustrator doesn't open files. All the other CS 6 programs seem fine. ???

Sorry Larry! I'll try to be more clear.
Basically, when I create a new CMYK document in Illustrator I am having issues saving it as a cmyk pdf file even though I am using the using the Press Quality and PDFX-1a presets. Normally, those settings would create a CMYK pdf file but when I view the color modes in Acrobat and Photoshop those programs are telling me they are in RGB formats.
I have been viewing the color mode in Acrobat Pro by going to print>Advanced. Under the Color Management section on the right the color Profile reads Working RGB: Adobe RGB (1998). See screenshot below.
When I try to open the .pdf files in Photoshop to check the color mode, the mode is showing up as RGB as well. See screenshot below.
Hopefully that makes more sense. If you need any other information or clarification, just hollar! Thanks so much for taking the time to help!

Why does my illustrator CC crash when I save my files?

I own/manage a print/design company. We have 4 PC's running the Adobe Suite. We have recently all had issues when saving files in AI. When files begin to save the program freezes for up to 30-45 seconds, if we click anywhere during that time a window comes up saying that "Adobe illustrator has crashed" The PC's are fully upgraded, SSD's, 2GB GTI cards, 32GB ram and a big scratch disk for the Adobe Suite.
What causes this?
T

I just got this computer in December. I have been using CS5 with no problems at all. Yesterday, I tried to save a very simple file to the desktop and illustrator crashed. It is happening any time I try to save the file to anyplace other than the one file that comes up when I use the "save as" or "save" command. Its happening no matter how small the file is.
I have already removed almost everything from my desktop as one person suggested. I have uninstalled illustrator, run the cleaner program, restarted and re installed illustrator. I have updated illustrator to the current version.
I am using osx yosemite 10.10.2
I have 16 g of memory.
I have 258G free out of 500G total of storage.
I am at a loss.
Do you know why it would be crashing?
Please help.
Thank you.

Illustrator CC Crashes on Save, Why?

Illustrator CC crashes upon saving using OS X 10.75 on a Mac, with Dual Core Intel Xeon processor and 5 MB of memory. Tahoma and Verdana fonts are intalled. Why is this happening? Any help would be appreciated. We cannot save a crash log, because the computer freezes, and we have to restart!

Hi Monika,
We are saving the files to a Mac Time Capsule, but we have tried saving to
the desktop as well, and the result is the same.
This happens to most files. We had one file we were able to save today, but
on occasion, we can save a file once, and then it crashes the second time
you try to save.
New and old files have been tested with the same result.
We have a printer on our network, and it is turned on.
There are no plugins installed.
There are no fonts in the file. We have tried saving even a blank document,
or just a square with the same result.
The Mac with the problem is one of three in our office. Illustrator CC is
running on all three. The other two can save without a problem. They are
both running OS X Mavericks, however Illustrator runs extremely slow as
compared to the Illustrator 4 we were running previously. All have Suitcase
Fusion 5.
Thanks,
Julie Walker | Creative Director
30600 Northwestern Hwy.
Suite 201
Farmington Hills, MI 48334
248.539.7880
Fax: 248.539.8016
www.fcgraphics.biz

Illustrator CS3 crashes in "Open file" dialog when making a copy of a file

Hi!
I have a user, who has quite a weird problem. We use the Design Standard CS3 package, since we can't afford to upgrade all 20 users to CS5 right now.
The problem occurs in Illustrator, when she goes to the "Open File" dialog. She often makes copies of files in there (ctrl+c, ctrl+v), so she has a backup of the file she's currently working on. Why she won't use Explorer to do that, I can't say.. she said something about it being easier this way.
The problem is, that often when she presses ctrl+v Illustrator crashes without warning. Usually when Illustrator crashes there's a warning about not enough memory, an error report or stuff like that, but none of that happens. It's fully patched (13.0.2), and there's no problem with the Print Spooler or the default printer.
I'm unable to replicate it on my computer, unfortunately, so I'm turning to you. Have any of you ever heard about this, seen it somewhere - and do you know what causes it?
Best regards,
Thomas

Sorry, forgot to add that she's running Windows XP SP3, fully updated, 32-bit on a HP Z400 Workstation.

Solved the Illustrator CS3 Crash Error upon saving file on my OS.

I was unable to save any Illustrator file. Upon saving a file Illustrator CS3 crashed and an error message would pop up and windows error reporting service would be launched to report the error and close Illustrator.exe.
Until i found out that i had the "Print Spooler Service" set to manual. I always start this service manually when need to print things. So, when i started this service and did a print from MS Word, and latter on thought to give Adobe Illustrator another try, i created an illustration and click on save and WOW it saved my file without any crashes.
To test this worked fully, i opened an older version .ai file and did some changes and used the save and save as command, both worked.
I am relieved now.
Espart

This one is for all of you who couldn't get the above to work:
I have Windows XP and CS3 Illustrator.
This same problem happened to me in Photoshop. To fix it, I stopped Version Cue from grabbing the "Save As" window before I could save. Here's how:
In Photoshop:
Edit > Preferences > File Handling...
In the last box, uncheck "Enable Version Cue." Problem solved. (I believe this may be turned on during Adobe update, but I am unsure. What I do know is the problem stems entirely from Version Cue.)
The fix for Illustrator is a bit more complex. The same thing happened to me in Illustrator (and it used to save just fine without any changes on my part) but Version Cue was already unchecked. That is why I wound up on this thread.
1) In Illustrator:
Edit > Preferences > File Handling & Clipboard
2) Uncheck "Enable Version Cue" (if it is already unchecked, this is okay, that is how mine was)
3) Go into Windows Explorer (not Internet Explorer)
Program Files > Adobe > Adobe Illustrator CS3 > Support Files > Contents > Windows
4) In this folder is a sub folder called "Version Cue." Rename "Version Cue" to something else like "OLD Version Cue".
5) You can now save files in Illustrator (may require relaunch of Illustrator).
***NOTE***
From one of the above posts I found that to keep from having to kill Illustrator every time it freezes on save (pre-fix) hold down "Alt+F4" to close the invisible "Save as" window that is locking things up.
If the above does not work, try some of the other things I did which I do not believe made a difference, but just in case:
1) Choose a valid, online printer
2) Close other programs
3) Restart your computer
4) Trash the old Illustrator preferences (Documents and Settings > (your login) > Application Data > Adobe > Adobe Illustrator CS3 Settings)
5) When Illustrator freezes, hit "alt" then after hit "enter" then select "Move" from the drop down menu at the top left. Drag a whole bunch without lifting the left click button. Restart Illustrator. Repeat.

Why Illustrator 10 crashes using files previously written to CD?

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