Why im not getting my security questions reset email ?

i created my apple id a long time ago , and i forgot my security questions anwsers and my apple id is constantly asking for them !
i tried resetting by email and the destination email is correct but im not getting any mail what so ever !
what should i do ?

You won't be able to change the rescue email address until you can answer 2 of your questions, so you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to view/change your rescue email address for potential future use : http://support.apple.com/kb/HT5312

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    Read this about how to change the security questions: http://support.apple.com/kb/HT5312
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  • I didn't receive my security questions reset email?

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