Why in Ai CC 2014, when I use a pathfinder tool on two objects, their anchor points snap slightly off from where they were? I'm looking under all the snap to options under VIEW & cannot find the culprit. Please help!

You're welcome.
There are a couple of issues connected to it:
http://www.vektorgarten.de/problems-align-to-pixel-grid.html
I don't think that list is complete

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HT1420 I have the new version of the macbook pro and I cannot find authorize this computer anywhere on itunes. I have read the directions multiple times and still cannot find it. Please help!

I have the newer version of the macbook pro and I have read the directions on how to authorize your computer to let you download previous song purchases from icloud onto your laptop, but I cannot find where it says "authorize this computer" at all. I have looked for it everywhere and still cannot find it. Please help!

Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

I purchased as a Download Lightroom 5.5, My pc got a virus. I saved Lightroom on ext. drive. I am trying to reload onto pc BUT it's asking me for a serial number..I cannot find receipt. Please help. I registered when I downloaded purchase.

I purchased as a Download Lightroom 5.5, My pc got a virus. I saved Lightroom on ext. drive. I am trying to reload onto pc BUT it's asking me for a serial number..I cannot find receipt. Please help. I registered when I downloaded purchase.

Find your serial number quickly
You might want to develop a more secure system of saving your serial numbers and other critical information.

HT201303 i want to reset my security question because i cannot remember the answers... but i cannot find the "rescue email or send an email to reset"

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You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87806)

HT201317 I am trying to upload photos from my Windows 7 machine, and I was told to drag them into the photo stream in the iCloud control panel. I have downloaded the control panel several times, but cannot find the place to upload the photos from my Windo

I am trying to upload photos from my Windows 7 desktop, and was told to go to the iCloud control panel and drag the photos into the
upload to photo stream icon. I have downloaded the contol panel several times and cannot find the icon to get this done. HELP

If you're trying to add photos to photo stream on your PC, you drag them to your photo stream uploads folder (normally My Pictures\Photo Stream\Uploads).

When I open Safari, it just hangs up. I cant get to the menu to reset and i cannot find the apple.safari.plist folder in the preferences folder. Anyone have any suggestion?

When I open Safari, it just hangs up. I cant get to the menu to reset and i cannot find the apple.safari.plist folder in the preferences folder. Anyone have any suggestion?

Alright, I figured it out. I found the Preferences.plist in the ~/Library/Preferences/SystemConfiguration folder. I deleted it and restarted my macbook. Now Safari works!

HT4623 I want to update my iOS software from version 4 to the latest available version, but I cannot find the software update tab in Settings- General. Pls help.

I want to update my iOS software from version 4 to the latest available version, but I cannot find the software update tab in Settings->General. Pls help.

http://support.apple.com/kb/ht4623
Sometimes older devices must be plugged into iTunes to update.
 Jackson

I just purchased an ipad and the sales person told me to back up my home mac computer in the icloud. I cannot find it! please help!

I just purchased a new ipad and the salesperson told me to link all my info in the icloud. My home Mac does not have an icloud option in the system. How do I get it? I looked in the app store and didn't find it. Please help!

Hi..
Which Mac OS X do you have installed now??
iCloud for your Mac requires you have Lion v10.7.2 installed > Apple - iCloud - Learn how to set up iCloud on all your devices
Make sure your Mac meets Lion's requirements before purchasing Lion.
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Apple - OS X Lion - Technical specifications
Once you have installed Lion, the iCloud settings are located in System Preferences > iCloud.
edited by: cs

My iPhoto would open with stating the files were damaged. I created a new library, thinking I could just retrieve the old one through the Pictures folder. Now I cannot find the old library.

I fear I may have deleted ALL my photos!!! When opening iPhoto it stated that the photos were damaged. By creating a new photo library, I now cannot find the old photos in the Pictures file. I think I really screwed up!!!

Download and run Find Any File to search for "Library6.iPhoto" on your hard drive. That's a file that is in every iPhoto library. And Find Any File can search inside packages as areas that Spotlight can not.
See if you find more than one of those files. If you do then you can find out where that other library is. If there's only one found click on the Desktop to get to the Finder and use the Go ➙ Go to folder... menu option. Enter in the window /Volumes.
When you created the new library did you get this window where you were to either accept the default name that iPhoto presented or rename the new library?
Click to view full size
OT

I am running OS X v10.5.8 and need to update to 10.6 but cannot find it. Please help

I am running OS X v10.5.8 and need to update to 10.6 but cannot find it. Please help

OSX Frustrated wrote:
Thanks, but why can't I buy this online?
Because Apple withdrew it from the online Apple Store (along with Lion) as soon as Mountain Lion was released. 10.6 is now officialy obsolescent.
Is there a way around this as the hard store is closed and my phone is useless!!!!
It's not available in the high street stores - only by phone.

I just bought a Toshiba laptop with windows 7 everytime I try to install iTunes i get a window that tells me "internet explorer cannot find this webpage" please help

I just bought a new laptop and am trying to download the newest itunes. I goto apples website click the download button and website page says that I've dwnloaded it but I get a window off to the side that says " internet explorer cannot find webpage "

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When I click a number to play in iTunes, I get a pop-up that says "cannot find original file", Please help.

The above problem goes for all my more then 2000 songs. I get the option to search but that doesn't give any results as well.
I upgraded to Lion 2 weeks ago.
Any ideas?

Here are typical layouts for the iTunes folders:
If you have upgraded from version 8 (or earlier) to iTunes 9 (or later) at some point, then your media folder (everything inside the red outline) may still be called iTunes Music instead of iTunes Media. The extra Music folder inside the media folder is used if you have allowed iTunes to Upgrade to iTunes Media Organization (iTunes 9) or used File > Library > Organize Library > Reorganize files in the folder "<Media Folder>" (iTunes 10). Depending on your choices for Keep iTunes Media folder organized and Copy files to iTunes Media folder when adding to library plus a little bug in which one build changed the name of the file storing the choice of layout it is quite easy for some of your files to be organized according to one layout and some the other.
It is possible that in the upgrade to Lion iTunes has been installed with the current default options while your library is based on an older structure. Use Get Info. on a missing track, click cancel when asked to locate it and look at the path given on the summary tab. Now look for the actual file with Finder. Post both paths back here and we can try to make sense of the problem.
tt2

HT2534 According your instruction number 1, when I creat account on computer, I have to click iTune Stores first. But, where can I get the iTune Store to click. I cannot find it. Please help me.

I cannot find iTune Store to start for free download application.

You are on your computer and not your iPad ?
On windows with iTunes 11 on it then control-S gets the left-hand sidebar to show, and on a Mac option-command-S does similar. Then select the iTunes Store on that sidebar, click App Store at the top of the store home page, and find a free app, click on its free price, and then click 'create Apple id' on the popup

In the newest version of firefox I cannot find the show all tags in bookmarks. Where is it?

Hi. When I look under bookmarks, there used to be something I could click on that said show all tags, so I could find things. Now all I see is recent tags. Where can I find ALL my tags? I have spent so much time clicking on things and looking, but this new version is very confusing. Please help! Trying to plan a trip and cannot find all my TRIP tags! Thanks so much

Sorry to hear you lost that.
In the Library dialog, there is a section for tags. You can open that using either:
* Command+Shift+b
* Bookmarks > Show All Bookmarks
To create something like that on your Bookmarks menu or Bookmarks toolbar, you need to create a "smart" bookmark folder. The nice feature is that it breaks out your "all tags" by the tag, so there's less scanning through the list.
(1) Select and copy this places query:
place:type=6&sort=1
(2) In the Library dialog, create a new bookmark on the Bookmarks Menu or Bookmarks Toolbar. Click the relevant location, then either:
* right-click > New Bookmark
* Organize menu > New Bookmark
(3) In the Name, enter a query description such as Alpha Tags
(4) In the Location, paste the places query
(5) Click Add.
(6) If you get a dotted rectangle instead of a blue folder icon: drag the new bookmark to another location, e.g, a folder, the Bookmarks Toolbar, etc., within the Library dialog. This forces Firefox to recognize it as a query-type bookmark. The icon should change from the dotted rectangle to the blue search folder icon. Then you can drag it back to your preferred location.
After that, it should work from your Bookmarks menu or Bookmarks toolbar (wherever it ended up) just like the Tags section of the Library dialog.

Cannot Find Symbol Error, please help.

I am brand new to Java, so sorry if this question is obvious, but I keep receiving the following error when i try and compile the following code Circle.java
Circle.java:17: cannot find symbol
symbol : constructor Point()
location: class pointClass.Point
^
Circle.java:18: cannot find symbol
symbol : method Point(double,double)
location: class pointClass.Point
super.Point(x,y); //set center to (x,y)
^
2 errors
I cant seem to figure out why I am getting this error, any help that anyone could provide would be greatly appreciated.
This is the code for Circle.java:
package circleClass;
import pointClass.*;
public class Circle extends Point
private double radius; //Add a double radius field.
public Circle()
super(0,0); //call Point?s constructor initializing center to (0,0)
radius = 0.0; //set radius to 0.0
public Circle(double x, double y, double r)
super.Point(x,y); //set center to (x,y)
radius = r; //set radius to r
public double r()
return radius; //returns radius.
public double getArea()
return Math.PI*(radius*radius); //returns area of Circle object
public double getCircumference()
return 2*Math.PI*radius; //returns circumference of Circle object
public String toString()
return "center: ("+x+","+y+")"+"\nradius: "+r; //returns String that will give
//output of the format...
//center: (x,y)
//radius: r
If it helps, this is the code for pointClass:
package pointClass;
public class Point
private double xcoor,ycoor;
public static final Point ORIGIN = new Point();
private Point()
xcoor = 0;
ycoor = 0;
public Point(double x, double y)
xcoor = x;
ycoor = y;
public double x()
return xcoor;
public double y()
return ycoor;
public String toString()
return "(" + xcoor + "," + ycoor + ")";
public static double distance(Point p, Point q)
double dx = q.xcoor - p.xcoor;
double dy = q.ycoor - p.ycoor;
return Math.sqrt(dx*dx + dy*dy);
Thanks for your help.

{color:#000080}Both of your classes need to be in the same package, not each one in a package of its own. You have imported pointClass.Pont in Circle.java, but I don't think that's what you want to do. For a better understanding of packages, read{color}
http://java.sun.com/docs/books/tutorial/java/package/index.html
And post code like this:
[code]CODE[/code] is displayed as CODE{color:#000080}db{color}

Why in Ai CC 2014, when I use a pathfinder tool on two objects, their anchor points snap slightly off from where they were? I'm looking under all the snap to options under VIEW & cannot find the culprit. Please help!

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