Why iPhone 6 Plus sound microphone not working, but in the case of sound recordings in conversation mode work?

Why iPhone 6 Plus sound microphone not working, but in the case of sound recordings in conversation mode work?

Sighhhh, wasted so much time yesterday and today going around Sony centre and then carphone warehouse. They told me to come back after Easter.
I came home, banged the phone against the wall and it worked.
Turned out that mic was working on loud speaker and when using headphones so I thought that the secondary mic is working and the main one (placed with the speakers) isn't. So I banged that part against the wall slightly (in plastic case to prevent scratches) then put the phone underwater, waited for it to dry and now it's working. Idk how well and if it's of perfect quality again but people can hear me well.

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