Why is Adobe not working after I've downloaded the recommended updated version??

Why is Adobe not working (I don't get even a picture!!, let alone audio) after downloading the recommended "updated version?"

When I try to read the news clips...like OMG, or any of the "gossip" that involves a short video clip, a screen pops up saying that there's a new version of Adobe, which I should update to.  So I updated it...by the usual clicking where it says to click and I can see the new version being added.  But, after it's finished updating, I don't get even a picture...or sound...of the usual OMB lady speaking, nor do I get the video clips of any of the "gosspi" items or trailers, or anything else.
There's just a big, blank space where the video would normally be showing.
I could see the updates taking place on a separate screen that pops up, too.  It took a minute or so to finish.  I've done it at least 5 times, but I still get just a blank space in place of the picture and sound that used to pop up!  (The video clip of the father who jumped out of a moving car to pick up his daughter, who fell out of the car onto the road, for instance, does not appear...just a blank space!)
I hope this clarifies my problem.
What's "OS?"

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