Why is airport utility not seeing my airport extreme or allowing me to create a password even though it is working ?

I am using Mac OSX 10.7.5. and when I double click on Airport utility it says No configured Airport base station has been found, even though I am using it to currently connect wirelessly. I simply want to create a password when accessing as it is open at the moment. All updates have been done. When I open network preferences it recognises that I am connected via wifi but I am just now able to create a new wifi name or password in Utilities. I have downloaded Airport utility 56 and installed which is meant to fix this but still no joy..
Can anyone assist ?
Zoro x

Sorted it ( but can't remember how :/ sorry)

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Airport Utility not always recognizing Airport Extreme

I recently bought a new Airport Extreme so I could connect wirelessly to my iTunes library (which is too big to fit on my hard drive) and stream music to my receiver. I hooked up a USB external drive with my library on it to the Airport Extreme and I'm using my old (pre-2005) Airport Express in client mode to stream music to my receiver..
The problem is my MacBook can't consistenly connect to the network. I'll get a "connection failed" message when I click on AirPort Extreme under "Shared" in my finder window and when I run Airport Utility, it will say "AirPort Utility was unable to find any AirPort wireless devices." Restarting solves the problems sometimes, but not all the time. It seems kind of random but it's very common.
Does anybody have any hints that might help my MacBook consistenly connect to the network? It's really annoying, especially when I start up iTunes to listen to music and it gives me that "the song cannot be found" error message.
I realize the problem might be my old Airport Express, but I'd rather not spend the $99 for a new Airport Express if I'm not absolutely sure that's the problem.
Thanks!

Airport utility has long had a "bug" where it randomly doesn't see a base station or remote. Sometimes refreshing brings it back, sometimes just letting Airport Utility (AU) sit for a while brings it back.
The only way I know for a fact to bring it back is to unplug the station, wait ten seconds, plug it back in, wait until you get a green light, then launch AU.
Also, make sure you have the latest version of AU, and the latest firmware update for the base station (both of which appeared yesterday).
Good luck,
Matt

Airport Express suddenly flash yellow, Airport utility not seeing

I use an Airport Express to extend my network
Primary base station is an Extreme (Not a dual channel Extreme, late model 2009 I believe).
The Express extends the range of my b/g/n network
Tonight i noticed the Express is flashing yellow- had been solid green. nothing disturbed, no change, not unplugged so I don't know why it lost the connection
Airport utilty 6.1 does not see the Express
I unplugged the Express, replugged it in
No green
What do I do?
Apple tech support helped me set up over a year ago... I am not that expert with networking.
All I recall is that it is not set up in bridge mode.
Can someone walk me through this?
Is the Express simply kaput?
Thank you

I've had the same problem! I have an Airport Extreme, and an older AExpress. In the past I've had them working together, with the AExpress as a relay. However now I've tried everything - hard reset, WEP security, 802.11n-g-compatible, deleting and re-entering the WDS remote address, allow MAC Address access control, re-uploading the firmware, etc - and this is what always happens:
- both stations are showing up in Airport Utility, as separate networks
- I check the settings on the AExtreme to verify
- I nervously click the Base Station, and Manual Setup
- I fine-tune the settings, then click Update
- upon Rescan NOTHING SHOWS UP. NOTHING. Neither station.
- I restart Airport Utility and Rescan. NOTHING.
- I restart my computer... voila! they both show up again... back at Step 1
Is my AExpress dead?
HELP!!!!

Airport Utility not seeing AEBS or Express

I connect to a Time Capsule via ethernet, firmware 7.3.1, AU 5.3.1. This base station runs WPA2 with another n AEBS as an extender. Connected to the Time capsule via ethernet is a g network of an older AEBS and two Expresses. The visibility of all or any of these units In Airport Utility is spasmodic. Using my Mac's ethernet connection I can often only see the Time Capsule, not it's slave AEBS or the g network. If I connect via Airport then some, and occasionally all the base stations will appear. Connection from client computers (some n, some g) to either airport network is also spasmodic and certainly slow. Could this be the WPA encryption? - I read somewhere that WEP was faster, if less secure. Why should ceain bases only appear over an airport connection? I thought ethernet was supposed to be the most reliable.

I've had the same problem! I have an Airport Extreme, and an older AExpress. In the past I've had them working together, with the AExpress as a relay. However now I've tried everything - hard reset, WEP security, 802.11n-g-compatible, deleting and re-entering the WDS remote address, allow MAC Address access control, re-uploading the firmware, etc - and this is what always happens:
- both stations are showing up in Airport Utility, as separate networks
- I check the settings on the AExtreme to verify
- I nervously click the Base Station, and Manual Setup
- I fine-tune the settings, then click Update
- upon Rescan NOTHING SHOWS UP. NOTHING. Neither station.
- I restart Airport Utility and Rescan. NOTHING.
- I restart my computer... voila! they both show up again... back at Step 1
Is my AExpress dead?
HELP!!!!

Airport Utility not seeing Airport Express base station

Since I got access to cable internet a few days ago, I've been using my Airport Express base station with no problems on my MacBook. Today I tried to set up my roommate's PC (she has Vista, if that matters) so she can get online. So we downloaded the AE Utility for Windows, then reset both the modem and the AE base about two times, but her computer won't see the Express base at all when it scans.
Any ideas? Do we need to go into her Network preferences on the Control Panel or something? I've been through the manual but it wasn't much help. Sorry this is such a basic question, thanks for all helpful suggestions!

You had everything working properly.
There was no need for her to have Airport Utility on her computer as the Airport Base station was already set up.
Set your system up the way it was and then on her computer, just have her join the network.
Do not use Airport Utility for anything on her computer.

Why Airport Utility not pick up AirPort Extreme?

Suddenly AirPort Utility on MacPro not picking up AirPort Extreme for wireless. Other Macs in house connecting just fine.

Restart the AE and try again.

Just installed a new time capsule and i want to use my airport express to extend my wireless range....time capsule working with existing devices at this time...but i am not able to get airport utility to recognize the airport express.....????

just installed a new time capsule and i want to use my airport express to extend my wireless range....time capsule working with existing devices at this time...but i am not able to get airport utility to recognize the airport express.....????

Temporarily connecting your AirPort Express to one of the Time Capsule's Etherent LAN <-> ports...as LaPastenagure suggests....is always a good way to setup and configure other network devices.
If you want to configure the Express using wireless, remember that the Express broadcasts a default wireless signal with a name like Apple Network xxxxxx. You must log on to this network first....no password is required....then open AirPort Utility to "see" the AirPort Express.

HT4259 Why does my Airport utility not have either an option to manually configure, or a box "to extend the network?"

I have Mac with Lion, with an AIrport Extreme wi-fi network. I am trying to configure a Airport (model A1264) to extend the network. I read the Apple article on how to configure an extended network. Unfortunately my Airport Utility seems to have none of the functionality mentioned in the article. The article states to choose manual configuration of the base station. I can find no such option in my Airport Utility. Secondly, it the article states to check "create a wireless network," which I can find, but then says to check box to "allow this network to be extended." No such option appears anywhere in my Airport Utility. Lastly, my Mac is not even recognizing the existence of the Airport Express. It does not even appear as a wireless device, nor does it appear in Airport Utility as an "Other Airport Base Stations. It does however continue to flash amber. Does anyone know what might be the problem?
Thanks,
bmarr

I read the Apple article on how to configure an extended network. Unfortunately my Airport Utility seems to have none of the functionality mentioned in the article.
The article was written a few years ago and Lion 10.7.4 was not around at the time.
I suggest that you download and install the full featured version of AirPort Utility 5.6 for Mac OS X Lion . I think you will find that it will track with the article (if it is the one that I think it is) very nicely.
You can keep both AirPort Utility 5.6 and AirPort Utility 6.0 on your Mac.

Help! Time Capsule set up help: Airport Utility not cooperating

Hi Everyone,
I'm desperate for help with this issue. I have a Time Capsule, Base Station and Airport Express (all previous generation)at different points throughout the house. At first the issue was with the base station that refused to find my network so I called the helpdesk and got it fixed and all was well until the next day when the Time Capsule and Airport Express began to malfunction.
While everything connected to the network fine, our iphones couldn't find the network while downstairs. I tried to fix the issue but then I realized that while the base station wireless mode said 'extend network' the time capsule and airport express wireless mode said 'join network.'
I believed I overdid it on hitting the time capsule's reset button for a soft reset one too many times and now the slow flicker amber light will not steady itself or move to green and the computer is unable to successfully attach itself to our network. I've tried to restore the factory default settings but this only results in an error message 'there was an error trying to detect apple wireless devices, make sure network connection is valid and try again.'
All computers and phones have been updated with current firmwares etc. At this point, I'm stressed because I rely heavily on the internet for school and research and I don't know what else to do. Should I do a hard reset or just contact apple support?
Thanks,
Michelle

Trinifoto wrote:
I have a Time Capsule, Base Station and Airport Express
Welcome to Apple's discussion groups.
Please identify the "Base Station". Do you mean an AirPort Extreme Base Station? Are all those 802.11n-capable devices?
the base station wireless mode said 'extend network' the time capsule and airport express wireless mode said 'join network.'
That suggests to me that none of those devices is your "primary" router. If that's the case, what is the brand and model of the device that's connected to your Internet feed or Internet modem?
I believed I overdid it on hitting the time capsule's reset button for a soft reset one too many times and now the slow flicker amber light will not steady itself or move to green and the computer is unable to successfully attach itself to our network.
What does AirPort Utility say about the status of the Time Capsule? (If you have trouble connecting to the Time Capsule with AirPort Utility, try plugging an Ethernet cable from a LAN port of the Time Capsule to the Ethernet port of your MacBook Pro.)
I've tried to restore the factory default settings but this only results in an error message 'there was an error trying to detect apple wireless devices, make sure network connection is valid and try again.'
Did you do that reset by holding in the reset button until the status light flashed rapidly several times? Normally after a reset, you have to select the network for that device (usually named in the form "Apple Network xxxxxx") for AirPort Utility to "see" it. That's why an Ethernet cable can be useful.

Wired AirPort Express not showing in AirPort Utility or iTunes

So I was using my two AirPort Express's to wirelessly play iTunes throughout the house. Recently I wired the house with Cat6 and decided to wire in the AXs for more reliability. My AXs are 1st gen and are running 7.6.1. The problem is, when I turned the wireless off on them, they no longer show up in AirPort Utility or iTunes. I can get them to show in utility by selecting "Configure Other" then manually entering their IP address and password, but that's the only way and they never show in iTunes and disappear from Utility once I "Update". They are wired to a Gigabit switch which is wired to a Netgear router.
Some additional Info:
Green light is on and solid
I can ping them and connect manually
"Connect using ethernet" is set
Connection sharing "Off (Bridge Mode)" is set
I also want to extend my wireless range with them, so I've mirrored my wireless settings and used "Create a wireless network" (tried without doing this as well without luck)
Enable AirPlay is checked
Netgear WNDR3700v2 Router Firmware version 1.0.0.36
Keebox SGE08 Gigabit Ethernet Switch
Windows 7 Home Premium SP1 x64
Any idea why I can't see or use them in iTunes and AirPort Utility?
Thanks!
-Jake

I wish that I could help you. I'm having a similar problem, but wireless.
A couple months ago, my two Airport Expresses and my Apple TV disappeared from iTunes AirPlay. When I ran the Airport Utility, the Airports and Apple TV could not be located. Interestingly, the Airports displayed a green light and all iDevices (iPod Touches and iPads) could connect to the Airports via AirPlay. Like wise, Airport Utility on the iDevices located the Airports. So I connected an Airport to the router via a Ethernet cable. Once connected via wire and after a hard reset (with an orange light displayed) the Airport Utility found the wire-connected Airport. I ran the utility to set up the Airport and a green light came on. Then the wire-connected Airport was visible on iTunes AirPlay. So I unplugged the Airplay and returned it to the stereo. The green light came on, but now neither iTunes not the computer based Airport Utility could find it, even though the iDevices could. I repeated this process expecting a different outcome enough times to be certified insane.
So as I sit my computer based (Windows Vista) Airport Utility and computer based iTunes (the new version) cannot locate the Airport Expresses even though the iDevices readily see them. And their green lights display a connection to the network.
I even tried a forced connection by pasting the Airport's IP address (obtained using Airport Utility on iPad) into the manual configuration of the Airport Utility on the computer. Oddly, once the IP address was entered, the computer based Airport Utility could see the specs of the Airport Express. But when I tried to save or conclude the Computer based Airport Utility configuration, I got an error.
Another odd thing is that the Remote App on my iDevices no longer works either. I can no longer connect to my iTunes library. The remote simply can't find my Library at all. (I confirmed that Home Sharing is on). But I noted that in iTunes is indicated that four devices work connected or linked to the Library. So I had iTunes "forget" the devices "connected" for Remote and tried to reconnect. I got the number could on the iDevise but the devise never appeared in iTunes Devises for selection.
So whatever problem is preventing iTunes from locating my Airport, is also blocking my iDevises from connecting to iTunes. Meanwhile, my iDevises can sync with iTunes (while wired - I never tried a wireless sync) and can connect via AirPlay to all Airports.
I've researched this for months and found nothing to work. I'm frustrated to the point of doing something drastic like dumping iTunes and finding some other player to manage my music and stream to my stereos. I'd rather not but the vast majority of my Library can't be played over my stereo.

Can not see my Airport in the list of Wifi networks and is blinking organge all the time

Can not see my airport on the list of WiFi networks and is blinking orange all the time. Tried to reset several times.

Do you have a Mac or idevice for setting up the Express? It does require a later utility than is available for windows.
You might be able to setup with the v5 utility in windows but there is no guarantee.
You should use a simple name both for the base and the wireless. eg AEXgen2 base name and AEXwifi for wireless name.. that is if you get access.

Error message airport utility not supported on this architecture

I'm using a macbook pro with OS X v10.5.8 and trying to set up a new Time Capsule network, however I'm getting the error message "airport utility not supported on this architecture". How do I fix this so I can set up my network?

Hmmm, that message would imply that Airport Utility is from a PPC Mac, or an older version of the OS?
Might download & install this...
http://support.apple.com/downloads/AirPort_Utility_5_3_2_for_Leopard
Also see...
http://support.apple.com/kb/HT1998

Having trouble with my Airport Utility not supporting either of my Airports Expresses or Basestation. Do i have to update Firmware of airports or is the issue with my version of Utility which i believe is the latest. Thank you.

having trouble with my Airport Utility not supporting either of my Airports Expresses or Basestation. Do i have to update Firmware of airports or is the issue with my version of Utility which i believe is the latest. Thank you.

AirPort Utility in Mountain Lion will not support the older versions of the AirPort Express.....model numbers A1084 and A1088. Check on the side of the Express for the model number.
In addition, AirPort Utility in Mountain Lion will not support the older "round" or "dome" shaped versions of the AirPort Extreme.
Can you check to see how your devices might be affected?

My xbox 360 will not see my AirPort Extreme basestation wirelessly.

I just bought a new AirPort Extreme from my local Apple store last night. All devices work great (iPad, iPhone, MacBook Air, Win7 Laptop) all exept my Xbox 360. My Xbox will not even see the AirPort base station via the older white Xbox wireless adapter. I am at a loss here because I thought the SSID was broadcasting since my other devices found it no problem. Anyone else have or solved this issue?

Microsoft offered two versions of the "white" USB Wi-Fi adapter for the original XBox 360; one for 802.11b/g and the other included 802.11n. Both only support the 2.4 GHz radio band. Which do you have?
By default, your new 802.11n AirPort Extreme Base Station (AEBSn) provides support on both the 2.4 & 5 GHz radio bands and for all of the current radio modes (802.11) ... so, by theory, the XBox should be able to find and connect to its wireless network. However, I have noted that original XBox did have some issues connecting with these default settings.
You can change the default radio mode setting to a number of other choices. Note that you will need to hold down the Option key (for the Mac) before making a redio mode selection from the AirPort Utility to "see" the additional options. I would suggest the following to see if the XBox can connect: 802.11n only (5 GHz) - 802.11b/g.
If that radio mode still doesn't solve the connection problem, try temporarily disabling wireless security on the AEBSn. Please post back your results.

Help! Time Capsule Setup Help: Airport Utility Not Finding Wireless Device

Hi folks, I'm hoping some of you more experience Mac techies can help me out. I just bought a (refurbished previous generation) Time Capsule, and I'm trying to set it up for the first time. I don't really have a complicated network configuration-- I'm just going to plug my cable modem into the Time Capsule and use it as the wireless router. The problem is, my Mac's Airport Utility isn't recognizing the Time Capsule after I plug the cable modem into it. The Airport Utility on my MacBook Pro is the latest version (5.5.2) or at least recent enough that it should be compatible with the Time Capsule. Since I can't get the Airport Utility to discover the Time Capsule, I don't know if it's the laptop or the Time Capsule.
Prior to trying to set up the Time Capsule, I was using a very old generation Airport Base Station. I decided to replace it with the Time Capsule because I wasn't getting the connection speeds I wanted, and the old Airport Base Station only offered WEP security. When I tried to configure the old Airport using the Airport Utility, I couldn't get my laptop to discover the router as well. But I just figured it was a problem with the old Airport.
As far as I can tell, the Airport card in my laptop can find wireless network connections just fine. It can see my old Airport Base Station as well as all the other routers in my range. It just can't use the Airport Utility to configure the Airport routers themselves.
I'm a little bit befuddled because it seems like setup should be a no-brainer. Either I've completely overlooked something really simple or something else is really wrong. I've set up a case to get help from Apple techs, but I'd appreciate any insight if anyone has some solutions to share.
Thanks!
Bryan

Welcome to the discussions, Bryan!
I suggest that you "hard reset" the Time Capsule (TC) by holding in the reset button on the TC until until you see the amber light begin to flash more quickly and keep holding another 4-5 seconds when this occurs before you release the reset button.
Give the TC about 30 seconds to stabilize. If you are using wireless to configure the TC, open AirPort Utility and see if it now appears. If not, click the fan shaped Airport icon at the top of your Mac's screen and look for for a wireless network with a name like Apple Network xxxxxx to join. That's the default network that the TC broadcasts so that you can configure it using wireless. Try AirPort Utility again.
If you have a spare ethernet cable handy, temporarily connect it from your Mac to one of the LAN <-> ports on the TC and open AirPort Utility. Once you have the TC configured, you can disconnect the temporary ethernet cable.
See if one of the methods above will get you going. Post back if you need more assistance.

Why is airport utility not seeing my airport extreme or allowing me to create a password even though it is working ?

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