Why is Apple so bad at providing customers with information on what the problem with email is and what they are doing to fix it?
Why is apple not providing information on what the problem withe email is and what they are doing to fix, along with a time frame for fixing the problem.
It was because the problem was major. If you do not know tech, you should know that a two day outage usually indicates some type of virus, hack, or a bad software load that they had to unravel. The common way to solve that is to rebuild servers and put back into service. That takes time.
Apple did not want to admit this problem. My guess at this stange was that they loaded new software that might be associated with the new IOS and it crashed. To reveal this would be to cast into doubt their future revenue.
Either way. Run do not walk away from Icloud products and services. Apple has demonstrated they can not be a business partner.
Similar Messages
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Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password, the problem happens also with iMessage . Please help
For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa -
hiu i have an ipod which shares same itunes/icloud account as my iphone. i deleted the contacts off ipod and they have now gone off my phone too. anyone help, how can iget these back on my phone?
When you share an iCloud account between devices, any action you take on one device (such as deleting contacts) is synced to the others. (That's want iCloud does; syncs data across devices, keeping the data on the devices the same.)
The only way to recover them now is to try restoring your device to your last backup, or restore them from another backup source. -
Hello sorry but im having a problem with my apple id it appears that i cant download nothing i dont know why but when im going to download something example facebook it appears de app that is charging and then desapere how can i fix that?
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
-Griff W. -
I have an apple certified refurbished iPod touch 3rd generatio. When playing the music with headphones, the music moves from song to song. When it is on a docking station, it repeats the song. Any ideas why or how to fix it?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Why is my Apple ID working on the Apple Website on the computer but not restoring my ipad... What is the problem with it????
LeesaHeeley wrote:
When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
Good luck. -
Why is apple this stubborn about not creating a new iTunes library in my Mac without telling or asking me? Does it think i'm that ignorant?
After consulting all the forums, I see that Apple is not answering this simple question: so disrespectful!
Please do something about it! All it takes is to write a little code: in the "Advanced Preferences (advanced????) give us an option that just asks you IF you want to create a replacement iTunes library before doing it! is this hard for you Mac guys????? To me, and to others, many, this arrogant attitude is just disrespect. Do you know the difference between making love and rape?OK, OK,
I read a little. I just tried the "Music alias" thing. It seems to work!!!
Thanks to whoomever wrote this. -
Why has Apple not addressed the problems with its own software?
Since I seem to have made the fatal mistake of upgrading my lovely iMac to Snow Leopard, most of my iLife 09 products have ceased working. In particular iDVD, where as before on faithful Leopard it did its job 100% it now decides to crash whenever it feels like it, leaving me with a third party application to use. Myself, along with approx 2000 other users have the same problem, so come on Apple, why the problems with your own software?? and why are we still waiting??
Hi hipster36
Welcome to apple discussions. Question for you: Is your mac intel based?
If not, what's the objective in upgrading to Snow Leopard as opposed to continuing to work perfectly within Leopard? What added features were you considering to upgrade to? Are there any benefits in doing this for your own mac (even if it is intel based)?
It's wise to approach all upgrades with caution (meaning always back up your current / working HD).
Frankly, the way I upgrade is to clone my existing hard drive and then boot to the clone. Thereafter, I install the latest upgrade or OS (assuming it works well on the clone). I guess what I'm saying is to never upgrade without backing up and performing a test drive of the latest OS before you opt to alter your main hard drive. One can't assume that the latest and greatest Mac OS will continue to work fine on a mac which didn't first ship with this particular OS.
This latest Mac OS /Snow Leopard is a bold step forward for apple. It's bold step forward in that it excludes all non-intel based macs.
Message was edited by: SDMacuser -
I cant believe Apple has discontinued the Classic without telling anyone - I need a new one and now they are all sold out!!!! Its crazy!! I have over 100Gb of music, in car, everywhere! And now when mine finally stops working (its on its last legs), I cant replace it as they don't do anything with the same capacity!! They have invented a great gadget and then stopped it! Usual big company mentality - oh well, time to start researching MP3 - no more Apple for me.....grrrrr
steveoasis wrote:
Interesting answer - but equally I am not 'obliged' to continue to use their ITunes or hardware
No one is making you, it's your choice. However, this forum is for people to seek technical help on use of iPods, not for moaning about Apple's decisions.
steveoasis wrote:
I have just spent 2 hours trawling online/high st stores, everywhere is sold out - other than online at a premium - im interested in why you find this inexplicable,
Because usually, when a product is discontinued, a store would drop the price to get rid of old stock (of a product that the manufacturer has decided is no longer popular).
steveoasis wrote:
what other device would you recommend that gives this much storage, ease of use/connectivity in car/home docking etc & does not have a horrible touch screen (which I don't get on with) - at under £200!? Im all ears.....
I have only two suggestions.
Wait. As per the suggestion in my previous post. There is after all, already an iPhone with 128GB capacity. Technically therefore, that would suggest that it is possible to produce a replacement for the Classic. But since I have no inside knowledge of anything Apple are planning, don't quote me on that!
Work on the basis that since your iPod is only "on its last legs" rather than "not working at all", it still has a useful purpose. Maybe by the time it does stop working, suggestion 1 will have come to pass.
I have no practical suggestion for avoiding a touch screen, it's the modern way!
Of course, if all else fails, and you end up with an iPod that has less capacity than your Library, you could resort to using Smart Playlists to manage your iPod, by using them to add and remove songs (for example, ones recently played that you don't want to hear for a while) and thereby keeping the songs on the iPod within its capacity. If that interests you, please ask and I'll explain it in more detail. -
if you have internet sharing on imac with Mountain Lion its stil problem with sleep mode ! why ???
Log a bug with Apple, with whatever details you can provide. In the interrim, consider acquiring a router; either a repurposed x86 box running open-source networking or gateway software, or a commercial device.
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i purchased bad boys 1 and 2 from the i tunes store but they would not play so i restarted my laptop and now they are not even on my itunes
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Delete the songs and redownload:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add APN. Now when i switch to safari its showing you are not subscribed for cellular data. But I am able to use data on other phone.
Will you please help me in this regard?
Another issue, since i bought my new iphone there is dust inside back main camera.
Your advises are highly appreciated.Hey Shaiju isac,
I'd take a look at the following article, it'll guide you though steps to you troubleshoot cellular data issues on your iPhone:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Cheers,
David -
I am using iPhone 4 from the last one year and went dead and got it replaced by paying Rs.12500/- to Nyasa Sion Koliwada Mumbai Service Provider but now again after 38days the problem has started, what do i do? Is this is the quality & service we boost? On visiting the store we get only one reply you may write to Apple directely. we have the similar kind of problem with iPad which is being used by my wife Mr.Neelam Vij and paid Rs.16000/- to get it replaced within a year & 6months use. so in totality we have paid Rs.28500/- + Rs. 3000/- diagnostic charges.
1. iPhone 4 , 32 GB Black with Sr. No. 88******A4T
2. iPad 2, 16GB White with Sr. No.DL*******KPH
Moreover, we have no information to contact whom. even the replace set has a warranty of only three month which further confirm that Apple itself is not confident wheather product will last after replacement for more then three month. Such kind of happening do not encourage anyone to recomend this product to anyone. Would appriciate a faster response to our problem if someone from Apple is going to read this email.
Thanks & Regards
A K Vij
<Personal Information Edited by Host>http://support.apple.com/kb/he57?viewlocale=de_de
India
(91) 1800 4250 744
www.apple.com/in/support/
hope it helps -
Why everytime when i try to download iTunes it says " there is a problem with this Windows Installer package. A program required for this install to complete could not be wrong". What should i do to download it?
Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR, -
When I am having a text conversation sometimes my bubbles are blue and sometimes they are green -why is that
blue colored bubbles are imessages(ios device to ios device), uses data
green colored are SMS's(charged by carrier, if you have free SMS's, it should be free too)
learn more about imessages
http://www.apple.com/ios/messages/
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