Why is application manager (mac) asking me to update from trial to licence when I am a cloud member?

Why is application manager (mac) asking me to update from trial to licence when I am a cloud member?

http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html may help

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  • HT1918 Why does my account keep asking me to update my account? And when I do it tells me to contact iTunes support....?

    Why does iTunes keep sending me to contact" iTunes support.".?

    And have you Contacted iTunes Support as requested...?
    iTunes Contact
    http://www.apple.com/support/itunes/contact.html

  • Adobe Application Manager Keeps Asking For Serial Number

    I bought CS6 Design Standard a few days ago, and although I have already validated the software, these last couple of days every time I open Photoshop, Adobe Application Manager thinks I am using a trial version and asks me to choose between continuing this trial and licensing the software. After I enter my serial number everything works fine but it is a nuissance to be entering the serial all the time. I never even had a CS6 trial installed on this computer before. Is there a way around this? Is this happening because of my firewall settings? Any help is appreciated. Thanks.

    Hello there,
    Rather than starting a new thread, I prefer to pile up on this one.
    I have the same problem. Quite regularly, Adobe Application Manager (AAM) ask me if I want ot carry onthe trial or enter a license. I entered my license so often that I know it by heart now.
    I'm under OSX 10.6.8 (iMac desktop), French language (same for CS6 standard).
    I have only one user, and it is an "administrator".
    Rather than asking about privileges, what are the files this application manager need access to? Where are they located? Which file? Who should be the owner and what should the permission be on those files? Would a "Repair permission" fix this for these application files (i.e. non system files)?
    Thanks in advance for any help.
    Pierre
    PS: The same CS6 is installed on a laptop under 10.8.2 (with same serial). I use it rarely. But there it does not seem to have the same issue. So far, AAM did not ask for serial again and keep updating happily.

  • I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

    I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

    '''Except 8.0.x version also supported version is 3.6.24 '''you can find it here:
    http://www.mozilla.org/en-US/firefox/all-older.html
    check the system requirements:
    http://www.mozilla.org/en-US/firefox/3.6.24/system-requirements/
    see also:
    [https://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox Installing a previous version of Firefox]
    thank you
    Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

  • Why won't my Mac with Mt Lion update my calendar and address book through iCloud

    Why won't my Mac w Mt Lion update mt Calendar and Address book through the Icloud?

    Are you really still running Snow Leopard (10.6.8) as shown in your profile? If so, that's why. Full use of iCloud needs at least Lion 10.7.2 or Mountain Lion.
    If you have upgraded to Mountain Lion and forgot to update your profile, here are some things to check:
    Is it on a network?
    Is it signed into iCloud? The same iCloud Account?
    Are Contacts and "Calendars & Reminders" checked in the iCloud and same account's "Mail, Contacts & Calendars" panels of System Preferences?
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  • Creative Cloud Application Manager will not load or update.

    Do I need to uninstall in Windows and then reinstall to get it to work again?

    I'm running Windows 7.0 Home Premium 64 bit with an core i7 processor and 9 gig of ram. The application manager tries to load and stops about a third of the way through with an error message that says I have an Adobe Genuine Software Vaidation Failure. The prouct you are trying to install is not an Adobe genuine software and appears to be counterfiet. My only option then is to quit the application. This happens whenever I start the Application Manager and it tries to update itself..

  • Why does the app store ask for my payment details to be confirmed when i am trying to install a free app (facebook for iphone)

    why does the app store ask for my payment details to be confirmed when i am trying to install a free app (facebook for iphone)

    Just select no credit card click below
    http://support.apple.com/kb/ht2534

  • Why am I unable to install some apps updates from the app store?

    Why am I unable to install some apps updates from the app store? Does anybody know why? I need help!!!

    1.   Are you using the right signing in details?
    2.   Were the Apps originally bought via the App Store?
    3.   Have you checked if they are partially downloaded?
    There is a support link here ...   Apple - Support - Mac App Store - Contact Support

  • Why do I need to re-download my songs from iCloud if they're already in my cloud?

    Why do I need to re-download my songs from iCloud if they're already in my cloud?
    I have iCloud on my iPhone 4S with iOs7 and I have both added all my Music on my iTunes to my phone manually and also have them on my cloud.  Under iCloud settings on my phone I have "Show All Music" toggled "On".  When I'm driving and want to listen to a certain song, most of the time the song I want is grayed out, unable to be played by my phone, and the only option I have is to "Re-download" it from my iCloud--I get this little picture of a gray cloud with a red downward arrow displayed and my Music takes forever to load.  I also get this annoying pop up message telling my I might be subject to additional data fees for .....re downloading music I've already downloaded.  Its' annoying.

    Welcome to the Apple Community.
    Content needs to be on your phone before it can be played, if it isn't you need to download it. If you see content with a cloud icon next to it, it's telling you it isn't on your phone.

  • My mac app store has disappeared from my dock and when i pull it up in finder it says it is damaged. how can i download the mac app store software?

    my mac app store has disappeared from my dock and when i pull it up in finder it says it is damaged. how can i download the mac app store software?

    Delete the App Store app by dragging it and dropping it into the Trash.  Then download and install the appropriate update combo for your version of OS X;
    Install new MAS app -
    OS X Mountain Lion 10.8.3 update combo
    http://support.apple.com/kb/DL1640
    OS X Lion 10.7.5 update combo
    http://support.apple.com/kb/DL1583
    OS X Snow Leopard 10.6.8 v1.1 update combo
    http://support.apple.com/kb/DL1399

  • Why bookmarks have 4 spaces added after the update from FF3.6 to 13?

    Why bookmarks have 4 spaces added after the update from FF3.6 to 13?

    Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.
    *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
    *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
    You can also try to repair the places database with this extension:
    *https://addons.mozilla.org/firefox/addon/places-maintenance/

  • Why does Application Manager show that Lightroom 4.1 is installed when in fact it isn't?

    I attempted to install Lightroom 4.1 three times and it stopped on 99% installed each time.  Restarted Windows 7 and had the following results when I logged into the Application Manager.  I had installed Photoshop CS6 earlier than Lightroom and Muse after the attempts at Lightroom.  They both installed and launched correctly
    Joe Muse
    Application Manager
    Installed Programs

    Are you on Creative Cloud? If so I suggest you ask on the CC forum.

  • Why does Application Manager say "Try" for Acrobat XI Pro?

    If I have a Creative Cloud subscription, why does the Application Manager say "Try" for the Acrobat XI Pro app? Shouldn't I be able to upgrade my existing X Pro version? I have tried in the past, but it will not work after download.

    Re-reading my post from Saturday, I thought I could add some more detail about what I am actually seeing.
    When I launch Adobe Acrobat XI Pro on my MacBook Pro running OS X 10.8.2, the standard Acrobat window providing options for the next actions I can take with Acrobat - Open a file, combine files into a PDF, etc. - appears briefly and then Adobe Application Manager launches automatically.  AAM shows me a window labeled "Adobe Acrobat XI."  At the top of the window area is the title "Serial Number Upgrade," and the text below that headline states, "Serial Number you provided is valid, but a qualifying product could not be found on this computer."  It goes on to state, "To use this serial number, you must own one of these qualifying products. Please choose the one you own and enter its serial number."
    Below that there is a drop-down menu titled "Select a product," which lists the following products:
    Adobe Acrobat X Standard
    Adobe Acrobat XI Standard
    Adobe Acrobat 8 Standard
    Adobe Acrobat 9 Standard
    Adobe Acrobat X Pro Macintosh
    Adobe Acrobat X Pro Windows
    Adobe Acrobat 8 Professional Macintosh
    Adobe Acrobat 8 Professional Windows
    Adobe Acrobat 9 Professional Macintosh
    Adobe Acrobat 9 Pro Windows
    Adobe Acrobat 3D V8
    Adobe Acrobat 9 Pro Extended
    Adobe Acrobat X Suite
    Next to this drop-down menu is a text entry block for the serial number.
    Below that is the text, "If you have registered products in the past, you can go to you account page to find your serial number. Contact Customer Support for further assistance."
    My next step will probably be to do another complete uninstall and reinstall to see if that changes anything.

  • Why does application manager only shows me CS6 version of the apps? How do install the CC versions?

    Everything in the Adobe site leads me to believe that the CC versions of the aplications are the current versions, however, when I open application manager, I only see the CS6 versions. Do I have to uninstall something and then reinstal? What do I do to install the CC versions?

    The Creative Cloud versions will not be available until June 17th.  Please see the following related discussions.
    http://forums.adobe.com/message/5361832#5361832
    http://forums.adobe.com/message/5374914#5374914
    http://forums.adobe.com/message/5381796#5381796
    You can also find more details in our Creative Cloud FAQ at http://www.adobe.com/products/creativecloud/faq.html.

  • Why does Application Manager show up in Japanese?

    I have been having problems with the Application Manager always showing up in Japanaese making it very hard for this English speaker to figure out what I'm trying to download. I have tried re-installing the software to no avail.
    This is on a MacBook Air running 10.8.2 Mountain Lion.
    Any thoughts on how to fix this so that I can download applications?
    -Robin

    Please check your Language and Text preference pane to ensure that English is the only language listed.

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