Why is beat audio on the HP Pavilion 15 Notebook PC so terrible?

I have had bad experience with audio on HP notebooks previously....
I had a dm1 which had a flawed duel mic/phones mini jack.
Years later (few months back), i was after new laptop. Decided upon a bigger machine, again HP pav. 15. I figured it would be alot better. And really i didnt stop to consider the beats audio element, as it turns out, that was a fail...
Soon after use i discovered that there was alot of post processes happening to the audio; ridiculous compression/limiter with huge dynamic fading in and out trigger by sharp hits. So a big quick hit, which would be at unity (0db) makes the limiter and thus overall gain fade down to 1/3 volume over the space of 10-15 seconds. Some tones and hits wont trigger the limiter. Some will slowly bring the volume up. Its remarkable.
EQ is forced. Lets start with the bass....typical to beat phones, the beatsaudio in my hp pav. 15 adds loads of bass.
Lauching the panel shows some of the processes...on eq the default is seemly nonsensical som faders at 100 others at 50. Putting the bass fader to 0 has little to no effect. I tried to make the EQ 0 across the board, what happens?...silence.
You have to have one fader to at least 1. Either bass, mid, treble, clarity, etc. Having mid on 5 is the closest to bypass as you can get!
Which leads me on the bypassing. You can uncheck use beats audio and opt for standard audio, wow perfect you think....wrong. Click bypass and there is NO BASS WHATSOEVER.
Its clearly done on purpose to make people think beats audio is amazing and you have to use it.
Side issue; even with beats on and faders cranked the loudess output according to mixer is about 50-60%, so wierd. With all the loudness processes its actually quiet.
Again, ridiculous. How its anyone who actually likes music supposed to get on with this!
Movies/vocal/tv etc hardly triggers the comp/limiting at all so you have to really crank the volume..until a particular tone or hit will make the volume fade up.
Beats audio is making all audio terrible and theres seemingly no way around it.
My options are BUY external soundcard for couple of hundred, half lappy value, or find a way via drivers/software to sort it.
I have seen this problem on forums and the suggested fix is to find and edit the xml files beats uses.
I dont know which, but found about 10 xmls in appdata/local/ somewhere. Opening in notepad it shows all the beatsaudio processes n each parameter there in.
I changed all the 'enable' from 1 (on/yes) to 0 (off/no) and generally zeroed everything. Saving is a pain, have to open notepaad as admin then open xml by looking for 'any file', then edit, then save as, again having to select 'anyfile' and replace. Took ages, even copying and pasting the whole text into each xml file.
Thought would be worth it to fix the problem and have a geniune bypass. Not the case.
Its driving me mental. What is HPs problem with audio. Laptops with 10 years ago would be better than this because at least the output would be normal, uneffected audio.
Surely there a way to get rid of beats audio and run standard windows audio?
Or even just a perfected edit of the (correct) xml files to tell the processes to do nothing!
Please help!

Hi @goldenhoovez ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Similar Messages

How do I stop beats audio compressing the sound up and down

How do I stop beats audio compressing the sound up and down.

Hi Strung,
I see that you are having some issues with compression and Beats Audio. I have done some research into your issue and will be happy to help. Here are a couple of links to HP Support Forum threads where they talk about the settings in the Beats Audio.
http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/DV7-w-Beats-sound-compression/td-p/396705/p...
http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/Beats-Audio-EQ-Setting-General-Sound-Advice...
Take a look and fiddle with your settings and let me know how it goes.
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Beat Audio Stopped Working - HP Pavilion DV7 Notebook PC

My audio stopped working and none of the recommended fixes seems to be working on my laptop.
Any other ideas? Is this because of a driver update issue or ? I would like to keep my beats audio, but if not, doesn't seem like I can even get back to a default sound.
Any advice or help is appreciated. I, like everyone else, uses thsi for watching DVDs, music, You Tube etc. Not to mention can't use for Skype calls anymore either. I know PCs don't last forever, but this is only 3 years old.
Thanks in advance!

Hi,
Please try the following package (Windows 7):
ftp://ftp.hp.com/pub/softpaq/sp57501-58000/sp57966.exe
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Hello i have a dv7 with the beats audio. The speakers rattle and sound bad?

I think my speakers are loose or they have a problem.

I searched in youtube and i think it is the beep of death!!What can i do??!help!!!

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Is there a way to delete the Beats Audio on my HP Pavilion 17-f115dx? I have looked at other posts on how to delete it but they do not seem to work for my model.
Thanks.

Hi @FoxenXI ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion 17-f115dx Notebook and the need to disable Beats Audio.To enable or disable Beats Audio, press the fn key in combination with the b key. The Jack does have influence on the Beats Audio which might need to be turned off.
Here is a document on how to uninstall software. The bottom link shows you how to disable software.
Hope this answers your concerns.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Weak Beats Audio sound from Pavilion X2 Laptop

I purchased a 11" Pavilion x2 Laptop/Tablet for Christmas and believe I am having trouble with the Beats Audio. The sound coming from the computer speakers is so weak as to be useless and all of the settings will not get the sound loud enough to hear unless you put your ear within 4-6 inches of the screen. However the sound from the earphones is great, loud and adjustable. I have performed all updates from Microsoft and HP and followed all troubleshooting steps suggested by HP Web Site. Any ideas or do I just need to return it.

Hello dontom,
For not being able to hear very well from the 11" Pavilion x2, I would like to confirm the troubleshooting steps that you have completed. I have you completed all the steps in this document 'No Sound from Speakers (Windows 8)'? Are you using any special software, or just the volume icon in the system tray? Does it play the same level of audio for all programs and files? (ie. Netflix, YouTube, or music).
Please also let me know the full model number of your X2. I have included the document 'Guide to finding your product number'.
Thank you.
I worked on behalf of HP

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Hi,
I just bought HP Pavilion Elite pc, with beats audio.
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Bronze8020, welcome to the forum.
If you go to the "listening experience" section of the beatsaudio Control Panel, there is a radio button to turn Beats Audio on or off. Try this to see if it solves your problem.
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Sound or beats audio problems

hi,
i ve just bought a brand new hp pavilion dv6 6190 with beats audio and the sound of it is not right....it sounds like something missing of the audio especially the base , can anyone help? thank you....
This question was solved.
View Solution.

Hi,
Try using Recovery Manager to reinstall your IDT Audio Driver ( this will also reinstall the Beats Audio interface ) - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the relevant document on the link below.
Recovery Manager - Windows 7
After the reinstallation has completed, restart the notebook.
Regards,
DP-K
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Microsoft MVP - Windows Experience

Beats audio bass distorting sound

I recently bought an HP Pavilion dv6 Notebook PC (A3G61AV), and have noticed that the sound is awful. The bass is way too overpowered. When listening to a song with a bass drum, for example, the other frequency ranges become quieter while the bass is active. Then, they "fade" back in as the bass sound deteriorates. The volume never changes, though.
I've tried playing with the beats audio settings, the windows audio settings, and reinstalling the driver. Nothing seems to work.
Please help!

Hi LinuxBoy,
I don't have a magic answer for you, but I do have a place for you to look to glean some real good general advice on your new Beats Audio setup. The author does not "solve" individual issues, but the thread is a very good resource for finding out how to use that Audio system and to solve many of the "make it better" issues that we all have when we first encounter this new audio chip.
Beats Audio EQ Setting/ General Sound Advice - HP Support Forum
Good Luck!
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HP Dm1 Beats Audio setting

Hi!
Can anyone please help me find the best setting for Beats Audio. I usually see setting recommendations for DV6 or DV7, and from what I gather, the setting could be different for a different model. I tried using those recommendations for my Paviolion dm1 but I was not quite satisfied coz the sounds were still bad. I would really be grateful for the help.
The Beats Audio Control Panel has these things.
Product: HP Pavilion dm1-4012tu Entertainment Notebook PC

Hi,
The first thing to try, is to use Recovery Manager to reinstall the IDT Audio driver ( this will also reinstall the Beats Audio interface ) - the process is shown in the document on the link below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01868333&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
After this process has finished, restart the notebook.
If the above doesn't help, post back with the following.
1. The full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
2. The full version of the operating system you are using ( ie Windows 7 32bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Beats-Audio / Sound System Enhancement dv7 / HP Envy 15

Beats-Audio - Sound system Enhancement
Test system
dv7t – 6100 Quad / Windows 7- 64bit
Beats-audio
Introduction - Cave Sound Caper
Edits 29-Nov-2011
This is a re-write of this document.
Parts One and Two have been flipped. It's a work in progress.
The purpose of this Post is to provide a method to enhance the sound coming from your onboard beats-audio speakers. The quality of the sound should improve - more importantly, MORE sound should be available. This is important if your system is suffering from lack of enough sound from the onboard speaker system.
This process does not make use of the Loudness Equalization enhancement. I tested the Loudness Equalization enhancement (for a different purpose). Setting the enhancement on my test system and then switching the enhancement off resulted in the “Low Sound” syndrome. It took some amount of work to recover from that mess. The Loudness Equalization enhancement, in this author's opinion, is to be avoided unless its use is necessary.
FLIPPED:
The original intent of this procedure has been to provide a means to increase the amount of sound available from the onboard speakers on notebooks that are equipped with beats-audio IDT sound drivers. The “Pre-work” on my original post was overwhelming the intent. If your system is healthy, and the only reason to read this document is to enhance the amount of sound from the speakers, there is no need to hash through the work to fix your IDT driver installation. I’ve moved that section to the end – IDT installation and other work has become Part Two.
You must have your IDT HD driver successfully installed into your system.   The proper IDT HD driver contains the beats-audio interface.
Where to Start?
If you have “No Sound”, the Enhancement process may not work for your system. Please take a look at Part Two and decide whether any of the steps in that section apply to you. It is not my intention that you waste your time trying things you’ve already done over and over to regain the sound on your system. There are many posts on the forum on how fix “No sound”. This post addresses only a couple of “No sound” issues.   There is one slight possibility – see the section about the controls in iTunes – make sure your sound players volume controls are not mis-matched – and make sure you didn’t turn something OFF by accident. If you turned off the sound while watching a movie and now the HDMI sound is off - Poof! You might not have any sound – anywhere. It's just something to check...
If you have “Low Sound”, you might consider reinstalling your IDT driver to see if the issue can be corrected: IDT reinstallation is described in Part Two.
SideBar: As of 24-Nov-2011
If you have a dv7t: check on your HP Software and Driver website for a new IDT HD audio driver. Depending on your model, there may be a new version of the IDT driver, BIOS, and other important updates.
Part One
Some Setup Checks and on to the Enhancement
Make sure all basic Sound settings are set to “Default” to start.
Portions of this procedure are "not of my invention". Full credit will be given later in the Post. This section explains how to increase the amount of sound coming from the onboard speakers. It also attempts to give you a bit of control over the kind of sound coming from the speakers that you may not have at the present. Beats-audio is great; frankly, though - it's made for external powered speakers or headphones... what you get from the speakers on the notebook leaves something to be desired.
A while back I found a very interesting post on the topic of increasing the sound from the onboard speakers. The post was originally written for the HP Envy15. I believe the post has merit - Part One of this procedure is based on that original post.
I tested the suggested combined actions – it does work (at least on a healthy system). The sound quality showed improvement over the standard “out-of-the-box” beats-audio setup and the quantity of volume increased. In other words, this procedure makes the sound coming from the onboard speakers louder without the use of the Loudness Equalization enhancement setting.
I would suggest trying this “Enhancement” under the following circumstances:
Sound Quality is Poor, or the amount of sound from the speakers needs improvement
Sound is quantity “LOW”*
Sound is absent AND you believe the absence is NOT due to hardware failure.** See note on iTunes.
NOTES:
* If your LOW sound issue is severe, it may ONLY respond to using the Loudness Equalization enhancement, in which case this procedure is not recommended for your use. The two are not compatible. See Part Two.
** If there is NO sound on your computer, it’s possible that completing this procedure may not result in any improvement. See Part Two.
Sound Controls – iTunes, Media Player
I would add to the emphasis on checking the volume on one’s iTunes setting. If iTunes volume is turned down, the notebook’s speakers will respond to that – turn up the volume in iTunes without adjusting the volume in the volume mixer and the sound on the notebook will not increase properly (or will suddenly jump). It’s a juggling act and one that must be taken into account when the sound is being reset.   Additionally, if you have other audio players on your computer – in addition to those mentioned in the post – be sure to check them for volume controls: it is important during a sound reset that all the sound players be in sync. If you miss this, you may not get your sound back.
Check for this mismatch in sound volume controls if you do not have sound or if you did have sound and, at some point you turned OFF your sound while watching a moving, a DVD, a something on HDMI controlled audio - and suddenly - you do not have any sound. Sound controls get tangled up. Sometimes you just have to unplug it, but you do have to check the controls.
Sample Rate and bit Depth
I do not use the suggested Sample Rate and bit depth of 24bit 96000 Hz. My system cannot tell the difference and defaults everything to 16bits – my recording equipment cannot discern the difference.   My ears lack sample rate sophistication.   I’ve left my dv7t Quad sound, Default Format (sample rate bit depth) at 16bit, 48000 Hz (DVD Quality). Sounds fine and it’s where most of my crummy recordings are set anyway. Don’t lose sleep over this one.
Where’s my Taskbar ICON?
A couple of HP forum posts have mentioned the loss of the beats audio icon from the Taskbar tray – the icon should restore itself if one can force the IDT driver to reinstall. Without the IDT driver, beats-audio is not going to work. Assuming the driver has installed and one can reach the beats-audio panel from the Control Panel, THEN it’s possible that for some weird reason the Taskbar icon didn’t reset. It might be possible to try and force a reload of the beats panel controller into the Taskbar. I think this is the file.
For a 64bit system:     C:\Program Files\IDT\WDM\sttray64.exe
The Original Post and Credits:
The original procedure and excerpts from that Post follow. Edits have been made to make it easy to read and to follow. The credits and original link are at the bottom of this page. My thanks go to JJ and JJ’s HP Envy15.
From the Original Post:
Originally Posted by bigcat400
I find the volume on this machine extremely low. Unless the room is totally quiet I can't hear a thing. Is this normal on this system, or could it be a driver issue? I am running the latest sound driver from HP's web site.
From JJ:
It took me awhile but I now have the sound level about 3x what it was to start with. Try these tweaks:
Sound Enhancement Procedure
Control Panel > Sound > Playback > (Highlight) Speakers and Headphones > Configure
New Window ‘speaker setup’ > Test (should hear sound L/R) > Next >
           UNCHECK ‘Front left and right’ (if checked) > Next > Finish
Sound > Playback > (Highlight) Speakers and Headphones > Properties >
            Enhancements > bass boost > settings > 80 Hz / boost 3db > Apply
             Tone Controls > Bass +1 Treble +3 > Apply
             Advanced > Default Format > 24 bit 96000Hz > Apply
NOTE:
After this DO NOT use the Beats control (Fn + B) or it will reset the tone controls.
HP dv7(t)
Taskbar > beats-audio panel
OR
Control Panel > Beats Audio Control Panel
        Listening Experience > Graphic Equalizer > Custom
        -1, +8, +10, +8, +9, +9, +9, +8, +9
Remember that these are suggestions – start here and re-adjust later as desired.
LEFT SIDE
Make sure Beats Audio is CHECKED
        Click the “Music” radio (round) button
        65, 65, 85, 65, 65
NOTE: The Left Side settings are somewhat arbitrary. The “Center” setting is higher – this provides the most sound and should be set higher at least initially for testing, especially if your system has sound issues.
The next section is partially excerpted from the original Post – Remember: JJ’s post was written for HP Envy15 – please adjust your results accordingly. Edits have been made for readability.
Control Panel > Beats Audio Control Panel
Playback > Speakers and headphones > Arrow above Speaker symbol and Select Small Speakers
Select Equalization> Select 'custom'>
Adjustments for this are mainly to boost the signal level in the preamp so we get higher volume while not distorting the sound from the tiny built in speakers.
My setting values are as follows: left to right;
-1, +8, +10, +8, +9, +9, +9, +8, +9, +10
MAKE SURE TO CLICK SAVE WHEN DONE!
Note: Do not crank up the Bass (31hz) control or it will overload the speakers which can't reproduce this anyway, you can even turn down more if you have distortion at high volume.
Check that the slide controls for 'master' and 'speaker symbol' are all the way up.
This should make a big difference in sound volume and quality, and there is one last way to get louder sound. Depending on what you use to play back your audio you can adjust the program’s sound settings or EQ controls also.
In iTunes the EQ has a 'preamp' slider which I boost to about +6, this increases the output level while leaving the EQ settings alone (make sure to check the turn EQ on box).
Windows media player: you have to raise all EQ levels equally (not too much) to boost without affecting sound quality.
In general it is not a good idea to use more than one EQ system in an audio signal or you get more distortion, so don't adjust the EQ curves or bass/treble on more than one device. I chose the Beats / IDT EQ to make the tonal adjustments because it is the audio driver program and preamp that outputs to the speakers, so it should have the best sound quality.
Any adjustments before the preamp that add distortion will just be amplified, so go easy on adjustments in your play back programs.
Finally, when you play your audio,
Sound > Open Volume Mixer >
Make sure to click the Sound logo in the Taskbar so the slider pops up>
Click ‘mixer’ then you should see all the sliders for your devices;
You can independently adjust the levels for the right mix.
If you open the Beats panel and minimize it then a mixer slider also shows for this and you can dial in the effect of the EQ settings.
Headphones:
One last thing; When listening to headphones you will need to increase the bass EQ setting (since headphones can reproduce the low frequencies) in the Beats panel or I just change the drop down selector to the one with a flat curve (beats studio I think) -- the volume for my headphones was not an issue so I defeat the EQ for better sound quality.
Whew. I Didn't think it was this complicated when I started typing....
Hope everyone enjoys better sound with this.
JJ
ENVY 15 l i5 540M l ATI 5830 GPU l 8GB DDR3 1333 l 2 x 160 GB SSD l 1920x1080 glossy l Win7 Pro l 10,273 3Dmark06   Last edited by JJB : 12-27-2009 at 03:41 PM.
End of Excerpted Post
Credit belongs to the original author of the original procedure:
JJB from HP beats-audio / Sound Reset Procedure
Part Two
Loudness Equalization – and the LOW Sound Result
I was testing the system sound… CD playing in the background: Sting “If on a Winter’s Night” 02 Soul Cake playing through iTunes – standard speakers-headphones (beats-audio coasting along).
Sounds -> Playback Devices -> Speakers and Headphones -> Properties -> Enhancements
I have rewritten this part three times trying to get it right. Here’s the gist:
I switched on the “Loudness Equalization” enhancement. The sound jumped; it was loud and distorted. I switched the enhancement off – the sound dropped off and didn’t come back. I turned up the volume (with the slider) and down and up and down – and I was hearing Less and less sound from the speakers: “Low Sound Syndrome”: I was hearing what would be expected at setting of 7%. Well, that sucks. (Technical term.)
Based on this experience, I hypothesize that it’s possible to lose one’s sound entirely just by initially adjusting this one enhancement and then losing control over the ensuing ever diminishing returns. I didn’t continue to test this into a theory. It’s a hypothesis. If I had an extra dv7 sitting around, I might sacrifice it on such testing. I gave up right away and went into recovery mode while I still had some sound.
Recovery:
After the Loudness Equalization was turned off,
Recovery Attempts to recover normal sound levels included:
Resetting all Sound to Default settings,
Installing the driver from the webpage (standard load – download, double-click and install), reboot,
“Hard Reset”.
It was finally necessary to force load the IDT HD driver to recover the sound to its normal levels; that is, the driver was Uninstalled and allowed to reinstall at boot. (“Local” install from the Device Manager also works.)
Commentary:
I did not bother with a registry cleaning at this point - it may have made a difference, though it's unlikely since the driver needed to be completely reset by this time. I advocate registry cleaning! Bad things happen to good computers because of a dirty registry. Use your favorite or download CCleaner (free).
Try a Driver Update:
You can always check for Driver updates here – If the driver does update - you may be done with this part. Check the sound and proceed to "Enhancements".
At the Right-Click > Update Driver Software
Audio Driver “Uninstall”
Control Panel -> Device Manager -> Sound, video and game controllers
          Right-Click IDT High Definition Audio CODEC -> Uninstall
You have a choice at this point
If you do not have the means to replace your driver,
THEN do not delete your driver from the computer
OR - If you believe the driver is not working at all,
And / Or you have tried the standard Uninstall/self-install method previously without results,
AND You have the means to REINSTALL that driver from scratch*
Then you may delete the driver -
*Driver Installation From Scratch Requires the following:
You have your IDT HD driver on your computer as a sp*.exe file, for example, in Downloads
Reinstall with Boot:
Shut down the system
Reboot
The driver may install itself at login as the system scans for hardware changes
OR
Reinstall WITHOUT BOOT - Initiate the scan for hardware changes:
Right-Click on the IDT driver , > "Scan for Hardware Changes"
--> Check your sound at this point. It's possible that the driver has in reinstalled itself.
Manual Driver Installation - Comments:
There are a couple of paths used to get the IDT driver onto your system. You can download it from your HP Software and Driver website. You may have been given the path to your IDT driver at the HP ftp softpaq site. The package is downloaded as a sp*.exe file.   You may download the software as often as you need it. Make sure you have the package downloaded before you delete your driver.
Once you have downloaded that package onto your system, the original sp* file will stay intact. As long as you do not delete it, you can reuse it. Once you do install the driver onto your system, an installation directory is created in C:\SWSetup, named the same as the sp* file (without the .exe extension).
In C:\SWSetup\sp* are all the files necessary to reinstall your driver. If you install the software from the sp*.exe file in your Downloads folder, the new installation will ask you whether to overwrite the data in the SWSetup/sp* with the contents of the .exe package – do it. The reinstallation is just unwrapping and redistributing what’s in the .exe file into the same SWSetup/sp folder.
If the "Driver Store" is removed, that is, if the driver package is ever removed from C:\SWSetup, you can reinstall from the sp* file as long you you have it in your Downloads folder - it will recreate that SWSetup/sp* folder.
What about Versions?
Latest is Usually best. If you are concerned AND you think you may not be able to get another a copy of an older driver that is in C:\SWSetup\sp*, make a copy of the folder before uninstalling any driver or making any changes.
Installation from the Original sp* package
Find the sp* file on your system. It will be most likely be located in your “Downloads” folder.
Simple Driver Installation from the 'Saved' installation sp* file:
Close everything that isn’t needed, browsers, games, windows…
Right-Click on the installation package (the sp* file), Select 'Run as Administrator' and start the installation
Answer any questions…and follow the instructions
or...
Installation from the Device Manager
If the driver software is still on the system from a previous installation, it is located in C:\SWSetup
You can tell the Device Manager to access the package on the system:
Control Panel > icons > Device Manager > (Highlight) IDT High Definition Audio CODEC >
                      Right-Click > Update Driver Software > Browse my computer for driver software
                      Browse to C:\SWSetup\sp*
                      Be sure the “Include Subfolders” box is CHECKED
27-Nov-2011
Audio Services Check / Restart
This section is not strictly part of the "Enhancement" procedure. It has been included because it is necessary that these settings be correct so that the sound can function properly. If you are not having sound issues, skip this part...
Check system Services to make sure that your sound related services are running as they should.
Restart each service (except as noted): Right-Click > Restart
Control Panel -> icon -> Administrative Tools -> Services > bottom of page > Standard (optional - makes it easier to column sizes)
Sound services must be showing as
Status = Started
Startup Type = Automatic
Sound Services:
Audio Service
Multimedia Class Scheduler
Windows Audio
Windows Audio Endpoint Builder
Power (check only)
RPC (check only)
That’s it.
It’s a matter of tweaking the settings to get results. Do not forget that that Left/Right Speakers setting is turned off in Speakers Configure. It’s not a big deal (assuming this works), but it’s DIFFERENT and it needs to be kept track of.
I hope this helps your sound work better!
Kudos are Earned!
Kind Regards,
Dragon-Fur

Nice extensive research on reseting Beats Audio on the HP laptops.
Just bought the Envy 17t-3000 and I updated all the drivers via HP Support Manager.
BEFORE the update, the Beats Audio worked well..
1. Press the dial and the popup box comes up ~3 secs
2. Volume indicator swirl appeared to show volume level
AFTER the update, something changed the Beats Audio... had to re-install the latest driver from HP website (even after contacting HP Tech support via chat and email several times)...
1. Press the dial and the popup box comes up ~10-12 secs now!
2. Volume indicator swirl DISAPPEARED so volume level indicator is GONE
Sure the sound works but NOW I do NOT know or remember the volume level whenever I listen to music.
You can barely tell on the Windows Speaker icon on Icon bar since 2 sound waves indicate at least 50% sound level but that's it!
I have the following softwares and checked their settings and set them all at 50% and use the Beats Audio dial to control the volume whenever the programs are used:
1. WinAmp
2. VLC player
3. MPC
4. WMP
No matter what I try, it appears that the Beats Audio Volume Control Swirl Indicator is GONE! Worse, there's NO Windows volume control indicator unless leave the Volume Mixer open!
Anyone know how to fix this problem and bring Back the Audio Beats volume indicator??
Thanks!

Problem Disabling Beats Audio w/ Windows 8.1

Hey guys thanks for having this support form thing, I come on here all the time to get my issues fixed so I don't have to bother you guys on the phone. However, I have one problem I cannot seem to find on the forums.
I have a HP Envy dv6 laptop with Beats Audio that I got last summer, and, unfortunately, I'm not too much of a fan of the Beats mixing. With Windows 8.0, when I go into the Audio Control Panel for Beats Audio, I would go to the Listening Experience tab and uncheck "Beats Audio". The little sliders would go gray and my bass in the Sound Control Panel would be set down to -12 as per usual. I would bring that back up to +4 and still had very nice sound quality. However, I updated to the new Windows 8.1 and noticed my audio didn't sound like it did before. I checked my Sound Control Panel and, finding that was not the problem, checked on my Beats Audio Control Panel to find "Beats Audio" on the LIstening Experience tab was rechecked. So I unchecked it, expecting the tabs to gray out again. They didn't. I played with the still white sliders and found they were still affecting my audio experience, even with "Beats Audio" unchecked.
I've tried uninstalling and reinstalling the IDT High Definition Audio CODEC and even tried using the one found in another forum thread (http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/Windows-8-1-Beats-audio/td-p/3025971/highli... bottom post from VJ_R) but to no avail. Is there a way this can be fixed?
Thanks for any help in advance!
JC

Hi JCViscera. Your product has a specific Window 8.1 download available for your IDT driver. Can you try to install this one (if you haven't already) to see if this fixes the issue?
IDT High-Definition (HD) Audio Driver
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-112678-1&cc=us&dlc=en&lc=en...
TwoPointOh
I work on behalf of HP
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Beats audio setting disabled

hai,i'm using hp dv6...
i got a problem with my beats audio settings.it's suddenly dissapear..whwn i try to open it it says 'cannot find .statup file'
what should i do now???someone help me please...

Hi,
The first thing to try, is to use Recovery Manager to reinstall the IDT Audio driver ( this will also reinstall the Beats Audio interface ) - the process is shown in the document on the link below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01868333&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
After this process has finished, restart the notebook.
If the above doesn't help, post back with the following.
1. The full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
2. The full version of the operating system you are using ( ie Windows 7 32bit ).
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

IDT High-Definition HD Audio Beats Audio

Hi,
My Pavillion DV7 6B51EA recently had to be restored and I have slowly been working through the issues that this has presented.
However 2 issues persist but the one that is giving me the most grief is that I can no longer use my bluetooth receiver that is connected to my stereo and I believe that IDT is at fault.
The CSR software says the 2 items have paired/sinked, the AZIO APTX Bluetooth dongle displays activity that confirms that data is being transmitted and the MASS Audio Bluetooth remains active confirming that is receiving data (it goes into standby if it doesn't receive data and works faultlessly with my iphone and ipad.
Currently the laptop speakers do not mute handing over the functionality to wireless side of the laptop.
There are 3 drivers on my laptop with regards to IDT
High Definition Audio Device - Does not contain BEATS Audio
IDT High Definition Audio Codec Version 6.10.6329.0 - contains BEATS Audio but the slide controls do not work
IDT High Definition Audio Codec Version 6.10.6381.0 - contains BEATS Audio but the slide controls do not work
I have downloaded other IDT drivers following the instructions as given but again they do not work or fail due to not being compatible with the hardware.
It would appear that I have to find the exact driver for the DV7 6B51EA that may have been downloaded as an update or find a copy of the existing drivers with full functionality but where can they be found for a 4 year old laptop or have I ignored another possibility entirely ?

HI @LLW4
Welcome to the HP Forums!
It is a dynamite place to find answers and tips!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
Did you do a restore or a recovery?
You can install the original drivers using the recovery manager. HP and Compaq Desktop PCs - Using Recovery Manager to Restore Software and Drivers (Windows 7)
If that did not overcome the difficulty, I suggest you do a full recovery back to factory.
HP and Compaq Desktop PCs - Performing an HP System Recovery (Windows 7)
Once that is complete then run the HP Support Assistant to acquire any HP updates.
During the recovery there will be an option to backup your personal files to prevent data loss. If you have not done one now would be the perfect time.
HP and Compaq Desktop PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7...
Good Luck!
Sparkles1
I work on behalf of HP
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Why is beat audio on the HP Pavilion 15 Notebook PC so terrible?

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