Why is best buy selling 8GB of RAM in a 32 bit system

Ok, I'm not the most tech savy person out there, but I am looking for a new computer and I just noticed that best buy is selling a lot of computers with more than 4GB of RAM on a 32 bit system. If it's not possible for a 32 bit system to use more than 4GB of RAM why is Best Buy bothering to put more than 4 in? Some cases say 8GB of RAM with the ability to upgrade to 16 ... Am I wrong about 32 bit systems? Or is best buy trying to rip off their customers by making people think there system is faster than it actually is?

RealGeorgeW wrote:
I would have to agree that almost all computers right now are shipping with 64bit OS's installed on them.
Unfortunately, most of the spec sheets on the website are prepared by the manufacturer, so discrepancies are on them to send updated info to BBY to fix.
That being said, I do vaguely recall a machine I had that only had a 32bit version of windows installed, but correctly identified 8GB of RAM. That was a while ago, I wish I could remember how/why it worked.
I recently built a new system and accidentally installed Windows 7 32-bit. For some reason the operating system was able to detect my 8GB of RAM, which was part of the reason why I didn't realize I had installed the wrong OS for several hours. After doing some research on this puzzling issue, I learned my motherboard may have had some special capability to override the 32-bit limitation or something.
I am a Best Buy employee. My posts reflect my personal experience and knowledge and may not be the official opinion of Best Buy.

Similar Messages

8gb flakey ram PROBLEM

I just got a Mac Pro 2.66. Decided that 1gb ram wasn't enough. After checking around message boards decided to go with transintl.com.
Called up at 4:17 on a Thursday afternoon. Nice guy Mike said go ahead and order and he will make sure they go over night. Ordered 4x 2gb sticks total 8gb ram. Got them the next day. So far I am happiness.
I put the first pair in riser A first two slots. Next pair went into riser B first two slots. Fired up the MP and all looked well. I took a look at "About This Mac" and it said 4gb. I clicked on "More Info" and then on Diagnostics and it said DIMMS in riser B slot 2 failed. I thought alrighty must have not seated the RAM fully. Pulled and reinserted all RAM. Booted and checked "About This Mac" it said 8gb. OK problem solved.
Today, just for the heck of it, I checked again and it said 4gb with the same problem in riser B. I ran "Apple Hardware Test" from the CD, choose the extended tests and waited about 48 minutes. All passed all clear. I rebooted and checked again and I now have 8gb. @$#%.
Should I send back the two sticks?
Is there something else I should be checking?
How do I know if it is the RAM or the MP?
How reliable is the hardware test?
I am new to MAC and really want this machine to work out so please help.
Mac Pro 4 core 2.66 Mac OS X (10.4.10) 2x 750gb 7.2k + 150 gb 10k 8gb (4x2gb)

By the way are the actual Riser boards specific to Slots A and B? In other words can I plug the whole Riser A board with the good DIMMS into Riser B and vice versa?
The risers are physically the same so in that regard you can simply put either riser is either slot. The only difference being the RAM that's on each riser.
Is that the best way to stick them both in Riser A as opposed to one in A one in B?
It is always best to populate Riser A before Riser B.
I never really see anyone selling odd number RAM configurations. Is there a penalty for having the extra gig (2x512gb) in one Riser and not the other?
Technically yes. By not matching Risers A and B you can have a situation where the RAM difference is not operating at the full, 256-bit wide, bandwidth. Be aware that this ONLY applies to the difference between the Risers so in your case it'll be only the 1GB.
Is it enough to justify buying another 2 512gb memory sticks and put them into Riser B for a nice 10GB package?
Ultimately your milage will vary depending on how much and how often you saturate yuor RAM. In your case, any performance "loss" will result only when you saturate your RAM by more than 8GB. If you do that a lot then you might want to consider going to 10GB but I probably wouldn't bother. Regardless of any potential performance hit, having 9GB, presuming you need it, is always better than having 8GB as RAM operating at 128-bit is better than having to resort to hard disk (virtual memory).
In reality the difference in performance won't be much even if you fully saturate your RAM. You will gain more if you actually need that 10th GB.

Best Buy is a mess, or worse.

Best Buy is a mess, or worse. I just signed up for Amazon Prime. Here’s why:
I purchased a laptop that arrived with a non-functioning touchpad. I simply wanted to exchange this broken computer for a working model. Best Buy could not accomplish this, and showed some abysmal customer service in the process. I thought somebody at Best Buy should know. Below are the details.
I ordered an HP Envy Touchsmart Sleekbook with a 1TB HD and 8GB memory (SKU 9268057) on 1 January 2014 through BestBuy.com. The computer's specs were good and the price was great ($399), so I pulled the trigger on the purchase.
The computer arrived quickly and as promised, but after a 10-15 minutes of use, the touchpad “click” would stick down and the computer would be remain constantly left-clicking. In other words, the computer was not useable.
I visited the Best Buy store in Reston, VA (store 297) and showed the problem to the Geek Squad. They said the computer could be sent for repair (approximately 3 weeks), or I could exchange it for a new one. Opting for the exchange, I took the computer to the customer service counter. I was then told that the computer was an online only item and I would have to call 1-888-Best-Buy to exchange it.
Issue #1 – I bought the computer from Best Buy and wanted to exchange the computer at Best Buy. As a customer, I simply do not care if your internal inventory systems list an item as online only. If visiting Best Buy to exchange a Best Buy item, I expect my very basic request to be honored.
But fair enough, I understand. I called the number, navigated a horribly designed IVR, then waited on hold for 30 minutes. Apparently, I was transferred to Tech Support in error. Tech Support said I'd have to be transferred again and wait on hold again. I said that waiting another 30 minutes was unacceptable and asked that I be transferred directly to a person who could help. At this point, the person in Tech Support hung up on me.
Issue #2 – Despite my being courteous and polite on the phone, the inconvenience of my request caused this person in tech support to commit an indefensible disservice to a paying customer. I can think of few things in this world that surpass the rudeness, gall, and unprofessionalism of hanging up on a customer. How little training are these people receiving that they would hang up on anybody, much less a customer?
I called 1-888-Best-Buy again, waiting on hold for 30 minutes a second time. This person was more helpful. A shipping label was promptly emailed to me and I sent back the computer. A few days later, I noticed that my credit card was refunded for the computer, but this was extremely odd given that I wanted an exchange for the exact same computer.
Issue #4 – The Best Buy return forms need to be vastly clearer. A customer needs to be able to indicate that the product is being exchanged, not returned. I placed a handwritten note on the form, but apparently nobody at the return center bothered to read the note.
I called 1-888-Best-Buy a third time. This time, I spoke with a very nice lady who was (frankly and unfortunately) clueless. She said that since the money was back on my credit card, I could simply buy the computer again. I explained to her approximately a dozen times that I wanted an exchange and that if I repurchased the computer again, I would not receive the sale price because the computer was no longer on sale (I believe that the price was then $699). In other words, the failure of Best Buy to correctly process the exchange would cost me an extra $300 if I was to repurchase the computer. The customer service agent could not resolve the problem and then transferred me to a new person.
Issue #5 – From my first phone conversation with a customer service agent, I was given an RA number. Subsequently, I was told by everybody with whom I spoke that they could not look up my order or exchange via the RA number. Why does Best Buy give an RA number if it is subsequently useless? This is a giant waste of your customers’ time.
I explained the situation a second time to the new customer service representative. He understood the issue and was very helpful in resolving the issue. After a few minutes of investigating, he came back on the line and said that the computer was no longer available, but that he would complete the exchange with a like product (HP Envy with 1TB HD and 8GB memory). This resolution was exceptionally fair and met my expectations (the new computer had a price of $999, after all).
When this new computer arrived, I realized that it was similar but had some substantial and material differences. The keyboard is not backlit, the screen has very poor resolution (I’ve spent hours trying to resolve this issue to no avail), the touchpad is difficult to use and unresponsive, the monitor does not open beyond 90 degrees (Okay, maybe 95 degrees…but this makes the computer impossible to use on a desk, or more importantly, on a lap. Seriously, why would HP design a computer like this?? You have to stoop down to see the monitor because it simply does not open wide enough), and the laptop body is horribly designed with all of the weight on the back, leaving the computer constantly unbalanced and the touchscreen 50% useless). As I discovered, these differences all boiled down to a very small detail: The original HP I purchased was a Sleekbook, while the new laptop is not. One small word, one big difference.
I then went back to the Best Buy store in Reston, VA and explained the situation. My request was to exchange the HP Envy that I now possessed for the same model that I originally purchased (the HP Envy Sleekbook). The lady at the customer service desk said that she could not perform the exchange. Her rationale was that the exchange could not be made if the new computer would cost more than the original computer that I purchased. I explained that I was now in possession of a $999 computer and was wanting to leave the store with a $699 computer. This would net Bet Buy $200. Regardless of that fact, however, my request to her was very basic: I purchased an HP Envy Sleekbook, the first exchange did not work, and I still expected to receive an HP Envy Sleekbook. She then went to find her supervisor.
Issue #6 – Why can Best Buy employees not make a decision? Can Best Buy please empower somebody? Waiting around at the counter while employees search for a supervisor is unacceptable in 2014. If you need an example, visiting an Apple store would be hugely beneficial.
The supervisor, James {Removed per Forum Guidelines}, then arrived. I explained the situation a second time. James verified that the computer I originally purchased was indeed available at a nearby store. But, he would have to charge me an extra $300 for the exchange. Thinking that this was preposterous, I asked him to explain. He said that he could not verify the price that I originally paid on January 1st. Conveniently, I had a smartphone in my pocket and offered to show him the receipt from my purchase.
As I did with the first employee, I explained again my very simple request to exchange the HP Envy Sleekbook that I originally purchased for a functional version of the same. He said that this was impossible because I was shipped an HP Envy Sleekbook as an exchange. I explained that this like-item exchange was the decision of Best Buy and that I had no control over what I was shipped by Best Buy when they were choosing an equivalent product. Nonetheless, all of those facts notwithstanding, I was now in possession of a $999 product and wanted to exchange it for a $699 product. THIS WOULD NET BEST BUY $200! James {Remvoed per Forum Guidelines} was unwilling to hear any of this, said I would either have to either keep the HP Envy Sleekbook or pay $300 extra to leave the store with the computer that I originally purchased for $399. These were the options, take it or leave it.
Here’s the bottom line: Best Buy won mightily. Best Buy got its way. I did not. I admit it, Best Buy is the victor. Congratulations.
I could continue to fight for an exchange, but in Best Buy’s victory, the archaic process and automaton employees have worn me down. I’ve now given up. I’ll keep this sub-par, hardly useable computer. I’ll also hate it. I’ll also scorn Best Buy when I log on every morning and every evening.
I’m not without options, though. As a matter of fact, I’ve now joined Amazon Prime. The Amazon service is amazing and I encourage every Best Buy customer to do the same. You order heavily discounted products, you have the help of many customer reviews, and the products arrive at your door the next day. I’ve already spoken to Amazon’s customer service team, and the experience was first class. Since my Best Buy experience, I’ve already ordered an iPad and Nikon D3200 for my wife’s Valentine’s Day present.
Best Buy could have had these sales. James {Removed per Forum Guidelines} and the Reston store won the battle, though. The price of losing the battle is that I have to keep a $999 laptop. The price of the victory for Best Buy, though, is that a lifetime of sales will now be channeled through Amazon Prime.
I expect Best Buy to do nothing after receiving this note. But, my ideal resolution: Please have the manager of your Reston store, along with James {Removed per Forum Guidelines}, write me a letter of apology. It would be wonderful, and go a long way towards resolving the situation, if both the manager and James {Removed per Forum Guidelines} would acknowledge that when given the opportunity to do the right thing, they instead chose to hide behind inflexible and inappropriate company policy. When given the opportunity to surprise and delight a customer, they instead chose to not lift a finger to make things right. When given the opportunity to win a loyal customer, they instead chose the easy path that resulted in alienating a customer.
All customers have a choice. My choice is now Amazon Prime.

Hello cathacker,
Buying a new computer should be fun and exciting and not fraught with problems after the fact. I deeply regret the numerous obstacles to receiving a successful exchange for your defective machine and for any resulting inconvenience.
The problems that you encountered are not helpful or endearing in the remotest measure. Having to cope with an unprofessional telephone representative is not the least of the unfortunate circumstances you describe, and for that above all I offer you my own personal apology. There is never a circumstance where behavior of that kind is appropriate and you shouldn't have had to cope with it.
I was gratified to read that your subsequent call to arrange an exchange through BestBuy.com was successful and netted a comparable computer for the same financial outlay. I was disheartened to hear that, while the offer met your expectations, the hardware did not. I know that your objective was to exchange the substituted device when you revisited the Reston store, but were you offered a refund during your conversation?
In any case, it's clear that the Reston store and BestBuy.com created a disappointing situation for you with this purchase. Certainly, this was not our goal. While I understand your decision to pursue a relationship with one of our competitors, it remains my hope that you will one day give Best Buy another chance to win you over.
Please know that i'm grateful for your eloquent remarks and for taking the time to compose and present them, both here and on our Facebook page.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message

Best Buy hijacked my bank account and disposed my Best Buy points

I placed an online order on 09/05/2014 (Order number: (removed per forum guidelines) around 4pm eastern, and about 3 hours later, I got another email stating "YOUR ITEM HAS BEEN CANCELED". It was for an in-store open box item, which I was able to pay for online and pick-up at the store, or so I thought. I used two $5.00 reward certificates, a gift card, and my credit card to finalize the transaction. The email titled, "YOUR ITEM HAS BEEN CANCELED" contained this information:
Be assured that if you paid by credit card, it has not been charged, and any other method of payment has been credited. If you used a Gift Card for this order and no longer have it, please call the number below and we'll send you a replacement.
If you have any questions about your order or need further assistance — or if you'd like help finding a similar item — please contact us at
1-888-BEST BUY (1-888-237-8289).
Once again, we're sorry for this inconvenience, and are working hard to serve you better in the future.
Sincerely,
Karalyn Sartor
Vice President Customer Care
Well, lets just start wih Karalyn did not answer my call or attempted to help.
My gift card was immeditely re-credited, however it has been a different story for the other method of payment. My certificates which were accumulated through purchases totaling over $500 dollars, never regenerated (i've called 3 separate times about when are they going back to my points bank and responses range from 24hr to 45days) it's now Wednesday this happen last Friday. The cancelation email stated my credit card would not be charged, but Best Buy did something worse they placed a hold on my card for this order that wasn't fulfilled and actually canceled by Best Buy employees at the store(553) due to not in stock (as stated in cancelation email).
The transaction was completed online because it indicated stock was available and the, "Thank you for your order" email implied that ownership was mine. I don't understand why Best Buy placed a hold on my card, if the transaction was manually checked and canceled? What makes it worse there was no attempt to contact me to substitute canceled order or give me a definitive reason why it was canceled. In fact, my reward certificates that I accumulated over some time were gone due to this cancelled order and no definitive answer has been given to when they will show back on my account. I was told Friday the hold would release in 3-5 days and it "should" drop, but it now Wednesday. I would understand if this was a return transaction and I have to wait for my funds to be available again, but I had no possession of item and it the transaction didn't go through why is Best BUy holding my money hostage? I'm not in the business of lending out money, and I needed those funds to actually acquire what I attempted to in my order. I shouldn't have to wait on my money, I feel like I'm being bullied and down right punished.
So, now it gets worse for me because. I called I-800 for Elite Plus reward members ( been a member since it was Premier Silver) to make sure stock was available on a similar item (at full price), and asked about the points, I lost and how I would be able to apply them to my purchase. The rep adjusted the price to accommodate my transaction and said that the points would be still go back on my account in 24 hrs. This new order was finalized on the same day as original order Friday 09/05/2014.
Well, I checked my bank account Monday , and was surprised to see the original cancelled order was still there, as well as two identical transaction that I'm assuming represented my new order. I was patient and waited till Tuesday to check again, and hoped that all mistaken holds would drop, but I was wrong. Instead, now a hold actually posted as a completely different amount (lower) with the new order number associated to it, and the other amount(what I expected) is also there plus the original transaction amount. Who gave Best By create a third order without my consent? Why did Best Buy assume I had money to lend their cooperation? Why did Best Buy assume that my funds were at their disposal and authorized their own transaction? How dos Best Buy not consider unapproved transactions could overdraft my account? I called and asked, but no answer could be given to why that happen except that the rep charged me twice, and thats why theres two holds, but then that doesn't explain why one of those holds post at a cheaper price with my new order number on it. This is crazy, there is no reason why a third order should have been created because I didn't approve it. This has been too many days without my money, and these holds total a little pass $300.00 dollars (not chump change).
Yesterday (09/09/14) I contacted my bank to find a solution to these unwarranted charges, and the only way to expedite and release my funds would be in a from of a letter from best buy on their letter head to be faxed to 18663097443 with the transaction amounts, card number, my name, date of transaction, signed by a manager, and a statement informing the bank that Best Buy would not collect on those charges. The other solution was to dispute the charge that posted because that amount was not contracted to be fulfilled under the agreement of the order form.
So, I called Best Buy again. Well, after over an hour on the phone and the rep spoke to her superiors which declined the request, so I asked for the case number, but the rep told me that after during the conversation her computer crashed and no number could be given. So, I asked for some type of compensation for this crazy ordeal and for the financial position it put me in by creating a new order and holding funds from a canceled order. Well, she said my situation didn't correspond to reasons that warranted compensation, not even a coupon. I thought what happen to customer service as being a reason? The Best Buy rep did seem to empathize with my situation, and asked again for that authorization letter, and she said she got it approved; this was around 5pm yesterday. She then even said she was able to generate a case number with this approval (case number 144087240).
Guess what Best Buy community its now Wednesday, and the holds are all there no communication was sent to the resolution department on the behalf of Best buy and I'm still out $300. plus dollars since Friday. Normally banks charge interest on loans, what will Best Buy do for me now that I have stolen my money? I never gave consent to create a third order, which now I will have to dispute and report to the Better Business Bureau. The most unbelieveble part of this mess is that the item in my original order that satrted all this is still up on the Best Buy page. An employee supoosley checked and made the determination that the item is out of stock, but its still on the webpage to trap another customer in lending Best Buy capital to fund their organization. I would clike to challenage any employee to attempt to but this item and see what happens to their funds. I mean, come on Best Buy if you don't pay the employee to trap people, then have them remove the item off the website where people are becoming victims to this money pit. Here is the link go for it and see what happens to you Karalyn Sartor, Vice President Customer Care.
http://www.bestbuy.com/site/apple-open-box-ipad-mini-with-wi-fi-16gb-white-silver/6208541.p?id=12187...
I shop at Best Buy so much I held the silver Premier status since it was introduced, and every year the amount of how much you spend gets raised as benefits get removed, I've been able to surpass that threshold to maintain Elite Plus status since it too has been created topping almost $5000.00 this year alone, and we haven't hit Christmas yet. This experience is something to consider next time I think about going to Best Buy.

Good afternoon robertocar78,
After reading through your detailed post, I can fully understand why you would be frustrated with this experience. First off, stores should ensure that their clearance and open-box items listed on BestBuy.com are up-to-date to prevent such experiences as yours. Secondly, to have such an amount of funds unavailable would be quite worrisome, and I hope that I can bring some light to your particular situation.
Using the email address you registered with the forum, I was able to locate your cancelled order as well as the replaced order. Typically when an order is placed, the funds are immediately authorized to ensure the funds are available. While this authorization may make the funds unavailable, the funds have not actually been collected.
Once an order ships, the funds will be collected at that time. Should there be more than one item on an order, if the items ship separately or at different times, you may be charged for the individual items. That being said, you could see multiple smaller charges for one order that together make up the order total. If an order is cancelled, the authorization should be dropped on our end. However, this may take 3-5 business days to reflect on your end, depending on your financial institution’s processing times.
I was able to see that you have been working extensively with Todd on our Consumer Relations team in regards to your situation. I spoke with him personally about your particular situation and let him know that you have also posted here in regards to your concerns. I’m happy to hear that he has been able to assist you in resolving most of your issues thus far.
Also, please know that I am reaching out to the Tropicaire store in Miami, FL store in regards to this iPad listing to ensure they have a chance to correct any inventory or listing issues they may have. I am truly sorry for any inconvenience this experience may have caused you. I hope that this experience has not influenced your future shopping destinations.
If you should have any further concerns or questions, please feel welcome to reach out to me here on the thread or by sending me a private message via the link in my signature below.
Cheers!
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Best Buy manager escorted me out of the store after refusing to price match

Let me start by saying that I have never been escorted out of ANY retail store or business. It was appalling and embarassing and I left so angry that I might never return to Best Buy again. The store in question is:
SAN RAFAEL CA (Store 1021)
700 Du Bois St
San Rafael, CA 94901-3905
Manager - Earl
The Story:
Yesterday, Fry's Electronics started an online/storewide sale on one of their LG LED HDTV's which I'm assuming was to clear out inventory. It was a great sale and I was hoping Best Buy would have one in stock because the nearest Fry's location was several cities away--while there were at least three or four Best Buy's on the way. And having used Best Buy's price matching system before, I was confident that everything would go well if I decided to drop by.
I walk in, immediately go to the TV department at the above mentioned Best Buy location and I asked one of the employee's to run the SKU number to see if he had one in stock. He had 1 left. I told him I'd take it and I also asked him if he would price match it to Fry's. He said no problem as long as I showed him the link or advertisement, step-by-step. So I took my phone out (also purchased at Best Buy...) and went through the Fry's website. All good.
He kept staring at his computer and after a while, said, "Sir... I can't give the TV away at that price ($349). It's too low--however, I can go down to $399 for you". I was a bit confused and eventually asked him why my price matching request all of a sudden became an auction or barter for pricing. He said something along the lines of "Well, it's case by case really, and under these circumstances and considering we only have one unit left, I cannot let it go for such a steep price cut". I was starting to get frustrated so instead of taking the conversation any further, I simply asked him if I could speak to his manager. He pointed towards the front of the store and told me to look for a guy named Earl. I actually asked him if he could just intercom the manager to come over to the TV department and he said "No, he's right in front over there".
So I walk over to the register area and of course, the manager is NOT there. So I asked one of the guys in front to grab Earl for me and a few minutes later he showed up. Now at this point, I wasn't looking to fight or argue with anyone. I know people who scream for the manager every time something trivial happens and I'm just not that type. I just wanted someone with authority to explain in better detail and I have never even talked to a Best Buy manager before. Earl came up to me and I introduced myself and shook his hand.
I started out by asking him about the Price Match policy and he immediately said "Yes, we price match but we don't do it for 1 day sales and stuff--you're the one talking about that TV right?" I explained that I had no idea whether or not that particular sale was for exactly a day but asked him why it mattered in the first place. I proceeded to tell him that it's not some kind of special "holiday" event and that it was probably just for clearing inventory purposes--which also explains why Best Buy only had ONE left.
He paused for a second and said "Well, you know even if that were true, we couldn't price match it because technically it's not a local retailer... it only applies to brick and mortar stores that are within 25 miles from our location here and I know for a fact that the nearest Fry's is farther than 25 miles from here". I was a bit stumped at his response but eventually asked him whether or not that part of the policy was referring to independent, local businesses in the area that also sold similar items--and not referring to MEGA RETAILERS like Fry's that has an online shopping and ordering system (because Best Buy had no problems price matching to Amazon or Newegg in my experience).
I actually said "You would give me the TV if Fry's was 24 miles away, but somehow won't if it turned out to be 26? Do you see how strange that sounds?" He said that if I wanted I should look it up on the map to verify for sure. I looked and indeed it was 34 miles away. While I was looking, I also noticed that there were 2 Best Buy locations that were closer and within that "25 mile radius". So I asked again "Sir, you're not making much sense. There's no reason why THOSE Best Buy locations would price match but you won't. I REALLY don't think that the 25 mile radius rule was made for this kind of scenario...not to mention that the sale that I found was on Fry's website...".
I could tell that he was getting frustrated at this point but seemed pretty stubborn. He asked me if I wanted a printed copy of their Price Matching guidelines. I said "Absolutely... go for it. I'd love to see what you're talking about". This guy took 3 steps towards the counter before turning around and said "You know what, I'm not going to do that for you--and as a matter of fact, I think it's time for you to leave". THIS made me furious--but I took a step back and asked him why? Sure, we were having a bit of an arguement over Price Matching but I wasn't yelling or screaming or causing any sort of public disturbance. There weren't even any customers nearby--the only people who might have overheard us was a few of the Geeksquad technicians since we were standing next to their booth.
I told him again, that I just wanted to know why he seemed so adamant about not price matching the TV set. He said that he tried explaining to me but that I wasn't "getting it" so it was time for me to leave. I said "You know what, all you keep doing is pulling excuses everytime I ask a question. What if I walked in here tonight and told you the sale was from Amazon or something? How is this different..?"
At this point he pointed to his employees as if they were security guards or something and they ESCORTED me out of the (removed per forum guidelines) store! Like I was a thief that just got caught stealing something! At this point I was mortified because now there WERE people who were looking and I had to do the walk of shame back to my car as if I were some second rate citizen.
As absolutely embarassing as that was--I still wanted to purchase the TV. So I called another store that was much farther away from me but I figured it would play into that 25 mile radius quib--not that it should matter:
EMERYVILLE CA (Store 499)
3700 Mandela Pkwy
Oakland, CA 94608-3566
Spoke to a very nice lady at their location and she checked to see if they had any in inventory. I was on hold for a while but she physically went around the store to see if they had one. Again, they had ONE. This time, it was an open-box unit. Because I didn't want to waste any more time, I immediately asked her if they would be willing to Price Match to Fry's. She said of course--and that so long as the sale was visible online and that I could show her, that would be no problem. She also said that if I decided to take advantage of Price Matching, I would not receive their open-box discount (the discounts don't "stack"). I said that's fine and asked her if she could do her best to hold it for me as I was on the way and slightly stuck in traffic.
She spoke to the TV department folks and they said they would hold it no problem til the end of the night (it was already 7pm when I called). She took my name and number and I told her I would be there in about an hour.
Lo and behold I arrive and the TV is gone. I couldn't track down the girl who spoke to me over the phone, and the TV department guy that I spoke to said he had no knowledge of them holding any sort of TV for anyone (he wasn't lying--he really didn't seem to know). Awesome.
Best Buy - 2 / Me - 0
Thanks for the most horrific retail experience ever, Best Buy. You win.

They do not match online prices for Fry's under their new policy. Hence it would only be if there was a Fry's within 25 miles of the said store
"The Details:
At the time of sale, we price match all local retail competitors (including their online prices) and we price match products shipped from and sold by these major online retailers: Amazon.com, Bhphotovideo.com, Crutchfield.com, Dell.com, HP.com, Newegg.com, and TigerDirect.com.
We match BestBuy.com prices on in-store purchases and in-store prices on BestBuy.com purchases.
If we lower our price during the return and exchange period, we will match our lower price, upon request.
Our Price Match Guarantee covers one price match per identical item, per customer, at the current pre-tax price available to all customers.
Our Price Match Guarantee does not cover:
The online prices of retailers not listed.
Contract mobile phones sold by any online retailer.
Products shipped from or sold by third-party sellers (Marketplace sellers) on websites.
Competitors' service prices, Best Buy For Business transactions and BestBuy.com Clearance & More and Marketplace items.
Any financing offers, bundle offers, free items, pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock items, clearance items, open-box items, refurbished items, pre-owned items, deal of the day, daily deals, special hour sale event items, credit card offers, gift card offers, rent/lease to own items, and items for sale Thanksgiving Day through the Monday after Thanksgiving, whether offered by Best Buy or a competitor."
"What is considered a local retail competitor?
A local retail competitor for retail store purchases is a retail store authorized by a vendor to sell a new, factory-sealed product with a warranty and is located in the same market area (within a 25 mile radius) of your local Best Buy store. A local retail competitor for BestBuy.com purchases is a retail store authorized by a vendor to sell a new, factory-sealed product with a warranty and is located in the same market area (within a 25 mile radius) as either the billing address or the shipping address on record for the purchase."
http://www.bestbuy.com/m/e/promotion.jsp?id=pcmcat296900050018

Verizon iPhone inventory at Best Buy: 100 16GB, 80 32GB at opening

FROM 9 -5 MAC. So start lining up.
http://www.9to5mac.com/

jcp42877 wrote:
that's actually uh...quite a decent amount (?)
I mean...where I lve at least, the Verizon and Best Buy are across the street from each other...12 miles down the road...same setup, different location, 10 miles the other way, same setup.
I mean how many customers are HONESTLY eligible for upgrade or forking out full retail?
Not that many I assume?
But then again...I know how fast the EVO went out, and Best Buy did ticket thingies
Out of curiosity, when I pay the $650+ for mine, will my reward zone card give me that many points? cause that would be the bomb!
Yeah, I bought a phone for full retail price from Best Buy. You get the points on the price of the phone, but not the sales tax. Get some accessories while you're there and you could get around 700 points! What price is Best Buy selling the 16GB for, $599 or $649?

Recommendations for the best i7 L3 8GB Laptop to buy?

Can someone tell me what the best Laptop to buy with the following specifications:
i7 L3 8GB (or more)
I need something that will last for five years, and run Dragon.
Thanks!

Thank you for your quick reply. The "Knowbrainer website" has the following laptop recommendation for the best performance of the Dragon Naturally Speaking program. I looked through the Best Buy options--there are quite a few that offer what is recommended below. So which of the Best Buy options (that meet the specs below) should I buy? The specs, according to "Knowbrainer" are:
1. Core™ i7 Ivy Bridge with four cores and hyperthreading (eight threads). In other words, go with the highest Core™ i7 Ivy Bridge you can find as far as speed, number of cores, L3 cache, etc.
2. Look for at least 8 GB of RAM and preferably 16 GB of RAM. The reason for this is that there are going to be a lot of changes to the size and number of 64-bit applications over the next few years. 8 GB might do you just fine right now, but if you're going to go for five years with this laptop, then you're better off going with 16 GB of RAM looking down the road.
it's the processor, the amount of L3 cache and the RAM that form the core.
The bottom line: take into consideration that the computer needs to run both Windows 8 and DNS 12, and looking down the road to possibly DNS 13. Also, keep in mind that it's a given that whatever you're going to purchase now is going to be out of date inside of nine months. You just can't win at the rate that technology is advancing. Also, sometime next year Intel is going to introduce a whole new set of processors for both desktops and laptops that will raise the bar on performance. It's the game we play with hardware and Dragon.
Thanks!

Why buy an 8GB NANO for the same price as a 30GB IPOD???

Hello people,
Both NANO 8GB and IPOD 30GB are at $249US, so why should someone buy a NANO?! I'm trying to understand the pros and cons of each of the two... Thanks for your help,
Cheers!
not relevant... Windows XP -

Hi
I happen to own both. I actually just purchased a 8gb ipod nano. Why? when i already have a 30 gb ipod video. Well Besides the many advantages that the larger ipod has. It lacks in many ways that ive wanted in the ipod nano. The size is muhc smaller yes adn the capacity is too but I got the ipod nano to use specifically to run with and work out on a daily basis. This issomething you cna use the 5 gen ipod for but its got a hard drive instead of flash memory. Which can make it prone to damage from the jarring that occurs when running and the weight is to much.
And on the note of working out I wanted to take advantage of the nike + sport kit which is available only to the ipod nano. And i just love the fact that i cna work out and have more interaction than just using an ipod to listen to music. Yes the 5 gen ipod plays videos but i noticed that this last year i rarely use it to watch videos only if im in a bored situation. So though i have both i use each for seperate reasons. The ipod nano is acompanies me while i workout and any other time the weight and size will be beneficial. The ipod video i will use when I want. IF you cna then get both and youll have the best of both worlds. Or if not then you will need to closely decide what you want and hope to use your ipod for jsut for daily usage and the idea of having your entire music library on you with movies and videos. Or a smaller ipod nano that you can use more effectively for evrything but video content adn have the safety of mind using it while you workout and not damage it. It really comes dowen to what you see yourself using it mostly for adn not just geting 1 or the other for the cool factor.And also remember that ipods do get updated on occasion. Heck before getting the ipod video id owned the last 3 predecessors before it. I just simply upgrade to the new ipod when a new one is released.
Hope this helps
GFF:)

I am considering a base 21" iMac ($1099 @ Best Buy) for home use. It would be my first Mac. Is the base model powerful enough for everyday home use and some light video editing or should I upgrade the CPU, Ram and to a Fusion drive?

I am considering a base 21" iMac ($1099 @ Best Buy) for home use. It would be my first Mac. Is the base model powerful enough for everyday home use and some light video editing or should I upgrade the CPU, Ram and to a Fusion drive?
Purchasing with the upgrades through Apple would add about $800 over the Black Friday deal at Best Buy. Just looking for some advice if I will be satisfied with the based model.

All models will do what you want. Upgraded models will do it faster than the standard models.
Just why are you thinking of switching to a Mac?

Have Best buy instal Ram upgrade on my macbook pro.

A couple months ago I bought a macbook pro 13 in from best buy and today I just bought the crucial 8gb ram upgrade for it. I have the tech support and best buy accidental warranty for my macbook. How to I get them to install it for me?

Yeah whoops it does say hardware installation on the list of covered items... somehow I glanced right over it.
Crystal
Superuser
Forum Guidelines | Terms & Conditions | Community Guidelines | What is a Superuser?
*Remember to mark your questions solved and click the star to give kudos to show your thanks!*
While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.

The answer why Best Buy and other places are having problems...

Blame LG Display. Looks like the Retina Display is having problems in production.
http://news.cnet.com/8301-13924_3-20008149-64.html?part=rss&tag=feed&subj=iPhoneAtlas
"The shortage of iPhone 4s as launch day approaches is due to limited supplies of the new Retina display, according to an industry analyst's report. CNET quotes Ashok Kumar, managing director and senior technology analyst at Rodman & Renshaw, as saying that a "production bottleneck" in the IPS LCD screen may continue to late summer. Meanwhile, customers continue to report emails from AT&T telling them that their iPhone 4 pre-orders have been canceled.
In the snowballing EPIC FAIL that is the iPhone 4 rollout, there has been a lot of blame to go around. Server issues were responsible for delay and confusion when the new iPhone first went on sale last Tuesday, and AT&T stopped taking orders early Wednesday due to overwhelming demand. As the rush continued, black iPhones were no longer available for launch day, with ship dates pushed back first to July 2nd and then to July 14th. White iPhones are reported to be delayed to later this summer or even to 2011. It's unclear how long third party retailers will have to wait for supplies, as neither RadioShack nor Best Buy is saying when they will have iPhone 4s in stock. An AT&T rep told a MMi user that Best Buy will not have any iPhones by launch day.
Kumar wrote in a letter to his clients that his "supply chain checks indicate that our earlier monthly shipment estimate of 4 million units have been reset by about half," blaming difficulty with the LCD manufacturing at LG Display, which makes the Retina display for Apple. By late summer, according to Kumar, LG will have upgraded their plants to new fifth-generation technology that will allow them to cut more screens from larger panels.
Apple will probably do fine if they can get supplies up in a few weeks: many if not most of the people who have placed pre-orders will want an iPhone 4 and onlyan iPhone 4. If shortages continue, though, expect increasing numbers of potential iPhone buyers to start looking at other high-end smartphones like the HTC EVO and the upcoming Droid X."
-ModMyi.com

Which is why, as I stated in a previous thread, that Apple should have had on-hand a minimum of 3 million units before even announcing the darn thing and the so-called "pre-order" window should have been open for a month. That would have given them time to move the existing units and be producing more. I love Apple, but what kind of amateur-hour-fisher-price-my-first-product-launch has a one week pre-order window before launch without having a clue as to how many units they would move on launch?

The Worst Customer Service of My Life and Why I Will Never Shop at Best Buy Again

This afternoon I decided I wanted to buy a Playstation 4. I discovered, while browsing Best Buy's website, an offer to trade in a PS3 Slim and controllers for $100 +$10 per controller. I took in the console, three controllers, and two games valued at $12 and $5 respectively for a total of $147 in trade in value. I knew what I was supposed to be getting when I walked in the door.
So I enter store #1155 (Charlotte-Northlake) with the intention of trading in my PS3 and accessories, for a PS4 Destiny bundle. A very simple transaction, that could have easily been handled quickly (and was later handled quickly and painlessly by GameStop). I approach the desk and encounter this lethargic looking automaton named Ashlyn. Or something like that. I explain to her what I want to do, and how much I expect to get out of the trade in. She says "Well, you'll get whatever comes up on the thingy". So I set my console, 3 controllers, 3 cords (HDMI, power, controller), and two games on the counter next to the thingy (computer) and she proceeds to test to see if the console works. She incompetently moves the device and power cord over to the plug in station/screen to see if it works. After much confusion over which plug goes in what hole (I literally watched her try to plug the power cord into the HDMI slot), they stand around trying to turn on the controllers and connect them to the console. She finally discovers she needs the controller cord and asks me for it. I look on the counter to discover that it is no longer there. So I run out to the car to see if it's there, and it isn't. I come back in, and ask her if maybe she dropped it when she picked up the power cord, and she looks at someone else and says in her best impression of an incredibly rude person, "He only brought in two cords". I told her to look on the floor, and of course she found it. So they plug everything in, everything works, great. Now punch in whatever it is you punch in on the thingy and give me my PS4. Nope. Now she has to spend 20 minutes sighing and shaking her head at the computer while repeatedly asking me if my PS3 slim "is 500 GB" to which I respond, literally every time, yes. Eventually she gets help from a distracted eastern european co-worker who asks me "How much is it?" and I say "100" to which Ashlyn replies in another fantastic impression of a terrible customer service worker "He told me it was 500". I clarified that I meant $100 and 500 GB and they proceed to shake their heads and sigh at the screen as they fail to understand what I can only assume were heiroglyphics. So at this point Ashlyn has called me a liar twice, and has not once made eye contact with me, or attempted even the most basic customer service. She finally comes to the price of $117 dollars which I say "That's not right, did you get the controllers?" Naturally she did not. But also neither of them knew how to use the heiroglyphic thingy in front of them, so finally they said "Well, we can't do it in our system, so you'll have to take $117". I said no, took my stuff, and walked out. Ashlyn is a terrible customer service "specialist" and should be quickly fired.
Part 2:
So shaking and fuming I walk out the door to my car with my console and accessories in tow, and decide to call the other Best Buy near me at Concord Mills (Store #268). So I call, explain what I went through, and the girl on the other end of the line says "Oh, some people just don't know where to find the the right thing to do it" and said I could come down there and get it taken care of. So I head down to Concord Mills with hopes of finally making my simple transaction. I get there, tell the girl at the desk what happened, she more or less ignored me, and said she had to take it in the back and test it. Fine, do your thing. She comes back, and says "Where did you see the hundred dollar thing?" so I look it up, and WHILE I'm looking it up she says "I know what deal you're talking about, but I can only give you $40 dollars because this is in poor condition" once again in what I can only assume is corporate standard "Terrible Customer Service Rep Tone". I told her that a console is still in good condition if nothing is broken and it works perfectly, and that a few scratches don't mean "poor condition", this isn't a disc. She says "I'm not marking this as good condition, all I'll give you is $40." so I angrily picked up my stuff, and walked over to the GameStop in the nearby mall. Told him what happened, he took the console, checked that it worked, gave me $140 for everything, I paid the difference for a PS4 and they sent me on my way. 15 minutes. 2 hours of rude customer service reps at Best Buy sent me to GameStop, and I will honestly never set foot in Best Buy again.
So that's my story.
{Removed per Forum Guidelines}
Charlotte, NC Resident and Former Best Buy Customer

Hello puckettsd,
My younger brother got his hands on his own PlayStation 4 a few months ago, and ever since then, I don’t think he’s talked about anything else. In fact, whenever I go to my parents’ house for a visit, I can always hear him discussing game strategy with his friends through his headset. While I’m not much of a gamer myself, I certainly understand the PS4’s appeal, so I can see why you were excited to take advantage of our Sony PS3 Slim Trade-In offer and trade up to the new console. It’s disappointing to hear that your visit didn’t go as smoothly as planned though, and I’m sorry for any frustration this caused while you tried to figure this out on your own.
With any trade-in offer, we should always be assessing the item in question to determine its condition. This is done to make sure you are getting the best offer possible. An item may fall under in four categories - Good, Fair, Poor and Substantially Impaired/Not Working (see here for descriptions). As Ashlyn wanted to figure out which category your PS3 Slim fell under, she took the time to see if your console powered on and made sure your controllers worked properly. This doesn’t explain why she may have had difficulties adding on your controllers to the promotion though. If an associate isn’t sure about how to do something within our systems, they should be asking a member of leadership for guidance. I’m sorry if oversight caused you to leave the store unsatisfied.
Having said this, I appreciate it that you were willing to provide us a second chance and visited our Concord Mills store. I can understand your frustration though if this store didn’t feel that your console met the terms of the promotion and therefore didn’t meet minimum $100.00 offer. In the terms and conditions of the trade-in offer, we do state that the console must be in good condition to qualify. I truly apologize for this discrepancy. Regardless, I’m glad to hear that you were able to trade in your PS3 Slim for a new PS4 console, even if it wasn’t through us.
Experiences like the one you describe are never ones we like to hear, but thank you for taking the time out of your busy day to let us know about it. As a company, we realize there may be areas in need of improvement, and without feedback like yours, we wouldn’t be able to identify them properly to promote better service. Please know that I have documented your concerns as this a great opportunity for the store to learn from, and it is my hope that you give us a second chance in the near future.
Respectfully,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

Why I will never shop at Best buy again, EVER!

I will never shop at best buy again! Over the years I have made sure to buy anything tech at best buy. I was a premier member for several years. Ive bought MacBook’s, Tvs, tablets, all kinds of tech. I used to send my customers to best buy to purchase all things tech because of the accidental warranty. Ive used the accidental warranty A LOT. It has been a great blessing as I am a darn cluts! Ive tripped and dropped MacBook’s, even had one randomly crack right across the screen. Ive had some pretty stupid battles with cuomer services In electronics that have failed. Im a network engineer with a degree in my field nd love all things tech. I one time put a solid state drive in my last mac which shorted out. I was told it would not be covered because I shouldn’t have changed the hard drive as I was not qualified. This flat out ticked me off more than anything. After speaking with their legal department about how the book that cam with the darn laptop they sold me had section on how to change the HDD and this would not void the warrenty. I decicded to go to best buy to swap it instead of apple. Which was a MAJOR MISTAKE. Not only did they junk it out on me but I had to pay to have it replaced with in its first year!!! I never even thought of the manufacturer warranty as it sent me into a MAD war path. So I reckon I deserved the $300 dollar loss…I was able to recover from most of this. I realize that most of the geek squad crew lacks education in the technology field. One of the most amazing feats of the local geek squad was when I was using canned air to blow the keyboard out on the mac. Yip it be my luck one blew off. Brought to best buy. Got a cell phone call before home that it was fixed. Now I had researched these keyboards and what was required to replace them. This was not a snap it back on feature. Went and picked it up. Was told by a supervisor named Paul that they had a keyboard in stock. Got home (youp silly me) opened her up. The key was crooked, it was even loose. Pressed it a couple time. Popped off with a string y substance. Yup they glued the darnkey on. MIND BLOWN
Anyway through the years and the issues I just kept piling up. My wife bought me an alienware computer for Christmas. I fell in love!! I loved every bit of it. Much to my despair I left it on the table one day and my very curious 2 yearold yanked on the cord and down it came into many pieces. It never ran the same again. At this point I was bed ridden due to a rare disease. I jad just finished a series of 14 surgeries and was recovering for a few months or so. My wife bought it to Best buy they had decided they wouldn’t fix it on the warranty that it was cheaper to replace. My wife called, and told me . I was a bit disappointed but I said as long as it works im fine. Well the phone rang a few min later, my wife, the manager did not have another alien ware, I told her I would wait and asked if she could have them order it. We were told best buy no longer carries them. So we would need to pick a different one. I was really upset. The had nothing equivalent to my alienware for playing games. I will be in a chair or bed for the majority of my life at this point. So I had gotten into PC gaming and invested a bit of cash into software. SO they hooked me up with an ASUS that was supposed to be equivalent of my alien ware. Of course that wasn’t the case. We had been snookered. Some of my games did run. Well, I had a working computer. Well like an idiot I had spilled water on it in a few months. Its was so dang slow. I sent it off to geek squad 4 times. They kept arguing with me So for a few months I used a computer that was slower than a P4. Well I got a new one. Now keep in mind each time its replaced I have to pay cash. For the warranty. I had spent another couple of thousand on warranty issues when these idiots screwed up. Granted a couple of times for the spill were my fault but gluing a darnkey on my mac??? I had to pay almost 300 to insure it!!! CUZ THEY GLUED A KEY ON. BULL CRAP. Well when I got the new one it took 2 days to reload my software, welp wouldn’t you know it was defected? Wife brought it back sent it off nothing wrong. They JUNKED IT AGAIN. ANOTHER almost $300 BUCKS FOR A WARRENTY!!!! But you know what, it was my darn fault for not realizing they were stealing and using my wifes lack of knowledge. Perhaps for me it was all the pain killers, I don’t know. But what I can say, I got MAD and had My wife put me on speaker phone as I lost my composure. Well 3 more ASUS same model, same store, all within a DAY had defects, I was so darn angryI told my wife to get our money back wed go buy elsewhere. Well they didn’t want to do that!!!!! They wanted to give me less than what my aleinware cost!!! I already took a loss with the friggin ASUS 3 computer in a matter of days, wouldn’t work. Which brings us to today. Computer sucks, wont run new games. I got screwed by best buy. Yes it is my fault I was stuck in bed after surgery. But that’s why I paid an extra $300 for that reason and knowing with 4 kids and a clutz I needed to buy that protection. So I am thankful for it. But I know Geeksquad and best buy took advantage of my wife who is not computer literate. I haven’t been able to get up for long. But soon I will take this asus back to the store AGAIN. Once I get it replaced I will sell it on amazon or craigslist in its sealed state!
So this is why I will never shop best buy again. Dell offers the same warranty. Not only is it cheaper, but they send our parts next day and a tech come to you next day and fixes it at your home. So hopefully by weeks end ill have the strength to go into best buy I will ne returning 2 wireless a routers and any other things I can. Then I will terminate my business with them. I can’t even believe that the 3 months I was under hospital care that best buy would use a pregnant women as such. But now they have lost a lifetime customer. I am

Greetings cm6pack,
Welcome to the forum! After reading through this debacle with your Alienware and ASUS laptops, I can understand why you would be frustrated with the outcome. After having so many exchanges, who wouldn't be disappointed in the experience you have described? I am truly sorry for any inconvenience or discouragement these exchanges may have caused you.
When a device is exchanged under the manufacturer’s warranty, the Geek Squad Protection plan may carry over to the new device under some circumstances. However, if it is exchanged under the Geek Squad Protection plan for accidental damage, per the terms and conditions of the Geek Squad Protection plan, the plan is considered fulfilled and a new plan must be purchased to cover the new device. That being said, unfortunately it seems that the store would have been correct in fulfilling your some of the previous plans if the device was exchanged due to accidental damage, requiring a new one be purchased.
I was able to locate the receipts form these exchanges using the email address you registered on the forum, and I am sending you a private message with some further information in regards to this issue. You can check your private messages by signing into the forum and clicking the envelope icon in the top right corner of the page.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

I have a Macbook Pro june 2011... I have 8GB ram but I only have 256mb VRAM... I've read some other questions about this and I realized... Why do I not have 560mb of VRAM since I have 8GB of RAM? Is there any way to get more VRAM to play games on steam?

I have a Macbook Pro june 2011... I have 8GB ram but I only have 256mb VRAM...
I've read some other questions about this and I realized... Why do I not have 560mb of VRAM since I have 8GB of RAM?
Is there any way to get more VRAM to play games on steam?
I've learned by reading other topics that I can't upgrade my graphics card on my Macbook Pro because it's soldered into the motherboard or somthing like that, but please tell me if there is any way to get more video ram by chaning some setting or upgrading something else. I'd also like to know why I only have 256MB of VRAM when I have 8GB of RAM, since I have 8GB of RAM I thought I was supposed to have 560mb of VRAM...
So the two questions are...
Is there any way to upgrade my VRAM, so that I can play games on steam?
Why do I only have 256MB VRAM when I have 8GB total RAM?
Other Info:
I have a quad core i7 Processor.
My graphcics card is the AMD Radeon HD 6490M.
I am also trying to play games on my BOOTCAMPed side of my mac, or my Windows 7 Professional side.
THANK YOU SO MUCH IF YOU CAN REPLY,
Dylan

The only two items that a user can change on a MBP are the RAM and HDD (Retinas not included). You have what the unit came with and the only way you will be able to change that is to purchase a MBP with superior graphics
If you are very much into gaming, the I suggest A PC. They are far superior for that type of application to a MBP.
Ciao.

Why are none of the Best Buys in my area carrying the Fatal1

I li've in Lonng Island NY. I have called every Best buy out here (got to be about 0 of them) and not one carries the Fatalty card. They all carry the 2 lower end ones though (ExtremeMusic + Platinum). And then to boot you can't order through Creatives own site due to the Exclusi've agreement with Best Buy I am assuming. So if Creative won't sell em cuz Best buy should be and Best Buy's out here are not carrying them how in the hell am I supposed to get one?

Exauilted, trust me, you don't need to spend another $80 for 64 megs of Ram. The platinum model has 00% of the functionality that the Fatalty card has and it sounds awesome. The 64 megs of ram won't make that card sound any better. It <EM>might </EM>give you one to two more frames per second on a game IF the game was actually written to take advantage of it (of which I seriously doubt any ever will that aren't funded by Creative). If you have a fast computer with a decent graphics card, go get yourself the Platinum card today.

Why is best buy selling 8GB of RAM in a 32 bit system

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