Why is bridge not converting raw images to dng during upload after re-installation even though I have manually selected it to do so?

I have exhausted all options after re-install to get bridge uploader to convert my raw images to dng and need help!

Hi Jeff,
Thanks for following up.
Slowly I am learning about what is going on with my problem. I need to first further clarify my problem for you. I am new to both my iMac and its Version 10 of Photoshop. When I bought the CD set I thought that the term "premiere" referred to both Adobe Photoshop (stills) and Premiere (movies). Now I understand that it only refers to the movies. So, my problem rests with Photoshop. As just mentioned have just acquired my iMac and it does not seem to have a screen shot application. However, would you please take a look at the Tools panel in Photoshop? The icons for the brush tool, the eraser tool, and the smart brush tool all have a tiny black triangle in the lower right corner of the icon. It is my understanding that when I click on the eraser tool and should see three more icons pop up. They do not. So what is wrong? That is the source of my frustration with the product. I can't duplicate some of the instructions that I see in my book.
Again, thank you for your follow up.
David

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