Why is BT wifi with fon so slow?

Why is my BT wifi with fon so slow? Normally it works ok and is fast but then it suddenly starts to drag and nothing ever loads, the connection always dropping and it says "Limited Access" with a little yellow triangle. This happens mainly in evenings and afternoons.

terrorangel99 wrote:
Why is my BT wifi with fon so slow? Normally it works ok and is fast but then it suddenly starts to drag and nothing ever loads, the connection always dropping and it says "Limited Access" with a little yellow triangle. This happens mainly in evenings and afternoons.
Its most likely because whoever owns the broadband connection, is using it a lot. They get priority over any BT Wifi connection, so you will get a very slow connection, or one which drops.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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HT4528 Why is the WiFi and browser so slow on iPhone 5?

Why is the WiFi and browser so slow on iPhone 5? I've noticed they are not as quick as other smart phones and have seen this brought up in forums. Also, the WiFi was slow with my iPhone 4 anyone know what the deal is?
Thanks in advance

Sadly that spiffy reply was of no use. Browser is so slow and in looking at 3 different iPhones I have noticed there is a serious wait for any simple page to come up like MSN maybe its the iOS maybe Safari maybe should reset daily. Truly not impressed Apple can you here us now? Probably not... to busy restarting or resetting.
Truly hope it improves in a hurry.

Bt Wifi with Fon reappeared

Hi. I have a Home Hub 4 which I received in a previous property about 4 months ago. At the time I opted out of Fon and the signal disappeared from the vicinity. Follwing this we moved to a new house. No problem for a while and then about a week ago, the wifi with Fon reappeared. I've tried resetting the Home Hub, unplugging it etc and it refuses to disappear. Using software I can see two dual bands for my router and two for Fon. Why has this come back on and how should I get rid of it? Thanks for your help.

Meerkatdawg wrote:
Hi. I have a Home Hub 4 which I received in a previous property about 4 months ago. At the time I opted out of Fon and the signal disappeared from the vicinity. Follwing this we moved to a new house. No problem for a while and then about a week ago, the wifi with Fon reappeared. I've tried resetting the Home Hub, unplugging it etc and it refuses to disappear. Using software I can see two dual bands for my router and two for Fon. Why has this come back on and how should I get rid of it? Thanks for your help.
Probably this: https://community.bt.com/t5/Other-Broadband-Queries/BT-Home-Hub-5-and-FON/td-p/1086830
If you want to help with testing you can offer your services in the thread.
Oliver.

BT Wifi with FON signal lost

Hi all, forgive me if this has already been answered. I have a BT home hub 3 and am opted in with bt wifi with fon. It has been working fine since I started, however the last few days, the signal has just disappeared from my home. I don't always have the modem on, and sometimes if I want to quickly search for something online on my phone, I would just get connected to wifi with fon straight away, however the last few days this no longer works.
If I have the modem on, wifi with fon shows up and I can connect. It's just when I turn it off, so too does the fon which is both strange and annoying as it has never done that before. I have tried a hard reset on the hub, reinstalled the wifi app and have also opted out and opted straight back in. I am aware that apparantely it takes a couple of days to 'reactivate', yet also noticed some people saying they had waited months and still nothing.
I also noticed when I first went to opt out, it showed 0 zero, but when I opted in, it then showed "unlimited". However when I left and checked the status again, it then showed 0 again [which I have no idea what that is]
Any help would be greatly appreciated.
Solved!
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Presumably when you mention the modem you are referring to the Homehub. If that is the case you should just leave the Homehub switched on 24/7 for best results.
You must have your Homehub turned on for the BTWifi - Fon signal to be transmitted. If you have been able to connect to BTWifi-Fon with your Homehub turned off you have probably been connecting to a neighbours BTWifi signal. It may be that the neighbour's Homehub is now no longer transmitting for any number of reasons hence the reason you can not now see it.
If you are at home do you have a particular reason why you use the BTWifi-Fon network and not your own wireless network that is broadcast from your Homehub.

BT wifi & BT Wifi with Fon connection issue

in the last 5 days I've had issues connecting to BT Wifi and BT Wifi with Fon. I'm connecting using an iPhone and iPad so when I use the BT Wifi app for logging in it constantly says check details (which are correct) and then it will connect but then log off and won't connect for ages. It will sometimes connect one device but not the other.
When I try connect using the browser page I get a message ' maximum number of sessions reached'.
Has anyone any idea what causes this, what it means and a possible solution?
ps I tried email BT but they don't seem to care as i've not received a reply, thanks BT

Hi Gioabb,
Welcome to the forum.
Can I just check, is this problem happening with several hotspots or just the one?
Stephanie
Stephanie
BTCare Community Manager
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Hi im in uk and have i pad. on internet i have 3 networks to choose to connect to. first is my bt homehub second is bt wifi third is bt wifi with fon, my problem is when im at home it connects me to home hub no prob but when im on the move what do i have

Hi. I have i pad. I have 3 choices of connection for internet. btwifi, bt wifi with fon and my home hub. Home hub is fine but how do i get internet on the movbe cause when i try to connect to bt wifi outside my house i get the message i have no connection. Ive got the bt wifi app and it works fine. can anybody help me with my wifi so i can use it whilst away from home

Just login to get started, and the BT Wi-fi app will automatically connect you to the UK’s largest wi-fi network whenever you're in range . **IMPORTANT: TO ACCESS BT WI-FI YOU MUST USE YOUR BT ID, @BTINTERNET.COM OR @BTCONNECT.COM EMAIL ADDRESS. THIS WAS SENT TO YOU IN YOUR ORDER CONFIRMATION EMAIL*
Please go through the Description once mentioned by the App developer in the iTunes store link : https://itunes.apple.com/gb/app/bt-wi-fi/id384404559?mt=8

Other users/devices using my bt wifi with fon?

Hi
Im wondering how many users/devices can log into BT wifi with fon from my account?
Thanks

If you want to give someone access on a compatible device, using the BT WiFi app and entering the password yourself privately should keep it secret.
You can click the white star next to this message if you think it was helpful.

BT Wifi with FON doesn't work through Wi-Fi Extend...

With a Wi-Fi Analyzer app I can see a BT Wifi with FON signal on the same channel as my home WiFi signal coming out of the Home Hub 5.
I have several Power line Wi-Fi Extenders. However I only see my own home Wi-Fi signal repeated through them.
Therefore nobody externally can benefit from more powerful signal through my extenders.
BT - Comments Please.

What is there to comment about. Wifi extenders will only repeat one signal and you will have logged them onto your Homehub SSid and they'll be repeating that signal. If you want them to repeat your BTWifi signal you will have to disassociate them from the Homehub SSid and associate them with the BTWifi signal.

BT Wifi with FON very useful

Having recently signed up to BT for their Infinity package, I thought I'd take a look into setting up BT WiFi on my Samsung Galaxy as 3G can be hard to get where I live, luckily there are a few BT WiFi and FON hotspots
At first I was a little concerned that using BT Wifi / Fon would affect our usage allowance but was pleasantly surprised to see that it's usage is separate and calculated in minutes. I also found out that having it enabled on your HomeHub does not affect your usage and only uses a small portion of your bandwidth.
All in all it seems a great idea to create a country wide community based Wifi network that we (the community) can all use when out and about it sure is better than a phone without 3G!, Thumbs up BT.

Well I was on holiday week ago, in a place called Mellis, in Suffolk, miles away from anywhere. I took a 3G MIFI unit with me as I expected that there would be no BT hotspots, even though the map showed one about a quarter of a mile away.
Arrived at the cottage and there were TWO very strong BT wifi signals from adjacent houses, so I did not have to use the 3G unit at all, even though there was average coverage.
No problem in connecting to either of the hotspots (coming from HH2s), and getting a good speed.
So yes. a very useful facility.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Why is MacBook WiFi acting up? Slowing down every 5-6 seconds

Configuration: MacBook, WLAN router Zyxel 660HW. Works ok with PowerBook. Three different 10.4.11 MacBooks have same symptoms.
Have been working with macs since the 80's - the workstations are properly configurated, have HD space enough, network is properly defined.
I'm 110% certain that the Airport management in MacBook has some defects. If I remove the com.apple.airport.preferences.plist and restart the MacBook the WS will run some hours without the slowness.
Dear Apple technicians - when do you have the fix available. This, I fear, is a problem for all MacBook users that are using WiFi/WLAN connections.
Urgent response needed - customers are waiting for answers also.

Doubtful Apple will see this, just us other Users here.
Be sure to give this a try...
http://www.apple.com/feedback/

BT WIFI with FON speed

Hello my name is Tudor and i am a new customer. I just bought a 5 day WIFI acces and i was very dissapointed about the speed that it has..... 0.13 Mb download and a 0.30 Mb upload speed for a 18 pounds 5 day accses. I don't want to be a grumpy customer but this is slower then my connection i get by using my smartphone as a host for wifi connection. I pay 15 pounds a month for my mobile phone that gives least 2Mb download and 1Mb upload a MONTH not 5 days. Before i wanted to buy BT WiFi i wanted to see the speed and it sayed 45mb that means at least 5 Mb download and i get 0.13. Not satisfied because i lost 18 pound for nothing just throwing away money on something i won't use. I thought BT was a nice network but it prooved me wrong. Waste of time waste of money.

What speed should I get if I connect to BT wifi?
The maximum speed you can achieve accessing a hot spot provided from a BT Home Hub is 512 Kbits if they have an ADSL connection
and a maximum of 3Mb if they have an ADSL2, or an Infinity connection.
This rate will vary depending on the amount of people accessing them at any one time.
Priority in speed is still given to the home user.
If you access a premium BT wifi hotspot, you will get up to 8Mb connection speed.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Why is my connection with Apple so slow after activating Match

A couple of days ago I activated Match on my laptop. With about 15000 thousand songs it took a long time to sync and upload my missing songs. Crashed a couple of times during the process (iTunes went 'non-responsive'). May have been my impatience. Left it overnight and it got about 2/3 of the way through.
Went to work in the morning, taking my laptop with me and pausing the Match upload.
Got home that evening and all of a sudden my connection with Apple is running slow to non-existent. iTunes won't connect to the store. Match won't fire up. All other internet connectivity is normal. Went to download iTunes to re-install and the file is taking an hour to download when normally it would be 2-3 minutes.
Why would all my connectivity to Apple be so slow? Even if iTunes fully shut down and Match not operational I can't download anything from Apple with any speed. Like I said all othe internet connectivity is normal.
Thanks
F.

Seems to be fixed and due to Bonjour not being on (although I never turned it off between starting Match and it working then it stopping working).
Went into Control Panel > Administrative Tools > Services and looked for anything Apple related which wasn't running.
Bonjour was the only service I found which was disabled. Turned this on then closed and re-started iTunes and Match now appears to be working.

BT WIFI WITH FON

I have a static caravan, in fact I have just moved from one on the same site. In my old caravan I could connect to a number of FON hotspots. I have moved about 250 yards and now I can't get a connection, or rarely can. Any suggestions to rectify this. Thanks.
Solved!
Go to Solution.

Hi Everyone,
Please keep it friendly.
Thanks
Neil
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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BT Wifi with FON query

i notice before i log on its states 'other people might be able to see information that you send over this network'
so im wonder what exactly people might be able to see (e.g.if you are posting messages on a forum, doing bank stuff, etc) and also how to protect against it

benny wrote:
thanks for the info. ive read about gettinga VPN connection when using BT FON
i had a couple of questions relating to FON and VPN
-do you need VPN when connected to your BT hub not WiFi FON? (im guessing not) No. It is secure but for extra protection you could if you wish.
-where is the best place to get BTs VPN? (ive tried to do it several times but failed) Have a look at this link
http://bt.custhelp.com/app/answers/detail/a_id/14923/~/how-do-i-download-vpn-software-for-bt-wi-fi
thanks

Can't use private wifi or ethernet but Wifi with F...

Hi
We've had a Homehub3 for two years now with no problems. Last week there was a day's electricity power down locally for maintenance and when the power came back on the internet connection was broken. No wifi or ethernet worked but I could connect fine through all our devices via wifi with FON.
As background at home we have iphones, ipads, macbook and pc laptops connected to the wifi as well as PVR, Xbox and powerline routers plugged in to the ethernet, plus an ethernet cable to connect to laptops where required (for scenarios like this).
BT spent an hour and a half with me trying to resolve this before sending me a replacement Homehub 3. We received this yesterday, plugged it in and connected the various wifi devices. The situation is almost the same except one ipad does connect directly through the private wifi network (the other doesn't), and one iphone also does (again, the other doesn't). Nothing works through ethernet, but again, everything works via wifi with FON.
Obviously we've done lots of rebooting and resetting of hubs and equipment (with delay time before turning back on) but to no avail.
Any suggestions would be widely appreciated but please be aware I'm not particularly technical and a bit of a numpty so basic guidance would be a big help.
Thanks
Jules
Solved!
Go to Solution.

Thanks for the response.
I did the pin in the back/factory reset four times with no joy on the previous hub and deleted all connections. I can give it a try with the new hub that has arrived to see if that makes a difference but as it's a totally different and new hub I don't think that will make a difference as all of the connections were new anyway.
Ethernet made no difference in the past after this. I can try a different cable but the other ethernet cables that connect the Xbox and PVR aren't working either so I don't think the issue is isolated to the cable.
I haven't reset the powerline hubs so can look into that.
I'll try all of the suggestions after work later and post back but as they're all things I've tried and we've got a brand new hub I'm not confident it will make a difference so any alternative suggestions I can try are also very welcome.
Thanks
Jules

Why is BT wifi with fon so slow?

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