Why is closed captioning not available when renting movies?

I've rented a few movies on iTunes and noticed that none that I've rented so far are closed captioned nor offer subtitles in English as an alternative. Yes, the setting is set to show these by default, and I go in to double check anyway -- it's on.
Why is this? If I were to rent this on DVD, these same movies would be captioned. Is this not available when digitally downloaded?

Hi daisyintampa,
Well, normally movies from the iTunes Store don't include such feature. Despite that, sometimes you'll find a few movies with CC and/or Subtitles...
Definitely all this rules are imposed by the Studios and not by Apple! However, you may want to leave feedback for Apple, by using [this link|http://www.apple.com/feedback/itunesapp.html].
Hope this helps!
Francisco

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