Why is converted PDF opening as Picture?

The first PDF converted well into a word document readable by JAWS. This second one goes straight to compatibility view and the picture tab opens up.I have made multiple attempts at making this work and have checked the FAQ's, forums etc but am not having any success. I am a blind student and need this to convert to a document that can be read by JAWS. (JAWS cannot recognize pictures of words)

Hi Brian,
Is this issue happening with all PDFs that you try to convert? The quality of the conversion depends on the quality of the PDF, and it sounds as though whatever is creating the PDFs that you're converting isn't tagging the table cells in the PDF. Then, when you convert the PDF to Excel, it doesn't have the tags it needs to determine what content goes in what cells.
Are the PDFs being created differently now?
Best,
Sara

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