Why is CS5 not utilising GTX285 GPU?

I have installed a GTX285 graphics card with the hope of getting better playback of RED R3D files in Premiere Pro CS5.
I have selected "Mercury Playback GPU acceleration" in the project settings but it doesn't seem to be working. When I try and playback an R3D file in the timeline the CPU is maxed out at 100% and the GPU is at 0%. Any ideas why this might be?

What are your system specs? OS version, motherboard, memory, processor, number of hard drives etc...
Unless something jumps out related to your system, I really don't have any idea why it isn't working. We have two editing systems using the GTX285. They both are working fine.
If you go to iolo.com, download a free trial of System Mechanic (NOT the professional version which includes anti-virus). The trial is fully functional for 30 days. Run a complete system scan, repair problems and then restart. See if that helps.
You're NOT using the Premiere CS5 trial version... Right?

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What are your system specs? OS version, motherboard, memory, processor, number of hard drives etc...
Unless something jumps out related to your system, I really don't have any idea why it isn't working. We have two editing systems using the GTX285. They both are working fine.
If you go to iolo.com, download a free trial of System Mechanic (NOT the professional version which includes anti-virus). The trial is fully functional for 30 days. Run a complete system scan, repair problems and then restart. See if that helps.
You're NOT using the Premiere CS5 trial version... Right?

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can you attach your system information (ps help>system info)?
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I have a problem with premiere pro not utilising my GPU for playback Th eyellow line on the timeline indicates the mercury playback is enabled, but footage is jerky and not smooth. I then monitored my GTX 570 usage and found 0% of the GPU was being utilised. I have a I7 2600k, 16GB RAM, GTX 570 GPU, 7200k hard drives an. d are using premiere pro CS5.5. Is this a problem with my GPU or PPro CS5.5
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